Role Description El Ecommerce Sales Analyst analizará el desempeño comercial para impulsar ventas, rentabilidad y optimizar la experiencia digital omnicanal. El/La Ecommerce Sales Analyst será la persona encargada de impulsar el crecimiento de ventas y la rentabilidad del canal E‑commerce, contribuyendo de manera activa a atraer y convertir consumidores en clientes, y a fortalecer la relación con quienes ya compran en el canal. Su foco estará en maximizar la frecuencia de compra y el volumen de venta, a través del análisis del desempeño comercial y la optimización continua de la experiencia de compra online, aprovechando al máximo la propuesta de valor, la experiencia en home furnishing y las ventajas competitivas del concepto IKEA. Además, este rol tendrá un papel clave como embajador/a del enfoque omnicanal, colaborando con distintos equipos para asegurar una experiencia consistente, fluida y centrada en el cliente a lo largo de todos los puntos de contacto. Funciones Clave: - Ser parte activa del equipo de E‑commerce, contribuyendo proactivamente al plan y resultados del canal para el logro de objetivos comunes. - Asegurar que el surtido acordado esté disponible, visible y comprable en los canales digitales de IKEA desde la fecha de inicio de venta. - Gestionar el surtido online (entradas y salidas de productos), considerando tanto la planificación operativa como estratégica. - Ejecutar iniciativas de sales steering orientadas a maximizar las ventas online y el margen del surtido, en colaboración con los equipos de Sales, Fulfilment, Marketing y HFRD. - Analizar continuamente ventas, volúmenes y márgenes, coordinándose con fulfilment, tiendas y líderes comerciales para definir acciones comerciales y necesidades de contenido. - Asegurar una experiencia de compra digital conveniente y apoyar la preparación de actividades comerciales, aportando insights e ideas al proceso de briefing para garantizar disponibilidad de producto. - Entregar insights accionables a stakeholders clave en el mercado local y en la matriz global, para mejorar la experiencia omnicanal del cliente. - Contribuir a la optimización del surtido junto a los líderes comerciales, trabajando proactivamente con los stakeholders para asegurar un fulfilment adecuado y forecasts precisos a nivel de producto. - Colaborar activamente con stakeholders comerciales y transversales para asegurar alineación, foco común e impacto en el crecimiento del negocio. Qualifications - Título Profesional en Ingeniería Comercial, Ingeniería Civil Industrial, o afín. - Experiencia impulsando resultados y realizando seguimiento en procesos comerciales. - Excel intermedio/avanzado. - Inglés avanzado. - Deseable: Experiencia en Retail. - Deseable: Experiencia en negocios digitales dentro de un entorno omnicanal o multicanal. - Deseable: Conocimientos en Google Analytics. Process of Selection El proceso de selección se realiza a través de Aira - plataforma de reclutamiento diseñado para mejorar tu experiencia de postulación. Para postular solo necesitas: - Postular a la oferta - Revisar tu email - Ingresar a Aira y contestar las preguntas y/o pruebas solicitadas Luego, si vemos que tu perfil se ajusta a lo que estamos buscando, te contactaremos por email (a través de Aira) para seguir a la etapa presencial. Company Description Somos más de 80 mil personas que cada día trabajamos por el firme Propósito - Simplificar y Disfrutar más la Vida. Estamos presentes en 9 países y compuestos por grandes marcas posicionadas de diversas industrias. - Falabella Retail - Sodimac - Banco Falabella - Tottus - Mallplaza - Falabella.com - Falabella Inmobiliario Cada una de éstas nos hace ser quienes somos, y es entre todos, como Un Solo Equipo, que buscamos diariamente reinventarnos y superar las experiencias de nuestros clientes. Si eres trabajador de Falabella, revisa todos los cursos disponibles en la Academia Falabella, que te ayudarán a seguir impulsando tu desarrollo y preparar tu próxima aventura con nosotros! SOMOS UNA EMPRESA QUE APOYA LA LEY 21015, APOYAMOS LA DIVERSIDAD Y LA INCLUSIÓN EN TODAS SUS FORMAS, SIN IMPORTAR RELIGIÓN, RAZA, GÉNERO, SITUACIÓN DE DISCAPACIDAD, NACIONALIDAD.

• Responsible for the content and commercial growth levers of our Shopify Plus shop • Focused on driving revenue growth through offer mechanics and bundle strategies • Collaborate with Performance Marketing, CRM, CRO and Product Development • Develop scalable merchandising strategies and manage product placements based on data • Plan and evaluate promotions and offer mechanics • Design and optimize campaign and offer landing pages • Analyze KPIs such as conversion rate and revenue contribution and prioritize actions based on data • Coordinate pricing and discount mechanics in line with the overall strategy

• As Product Owner for our Shopify Plus store, you will be responsible for the ongoing development of our e-commerce product. • You prioritize requirements, coordinate implementation with the development team, and ensure that ideas turn into functional features that deliver real value. • You work closely with internal teams and external partners. • You develop and maintain the roadmap for our Shopify Plus store with a focus on business objectives, user needs, and technical feasibility. • You write structured user stories and maintain the backlog. • You act as the central interface between Development, Design, Marketing, Purchasing, and Management, as well as external partners. • You facilitate alignment meetings, ensure transparency, and reconcile differing requirements. • You structure development processes and ensure clear priorities within the team. • You ensure features are implemented efficiently and that the focus remains on the most important topics. • You are responsible for the further development of our Shopify Plus store, from theme adjustments to app integrations and custom development. • You define acceptance criteria and oversee testing processes.

Department: Operations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (candidate expected to be flexible with the client's preference) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we're building for: WATCH HERE Why Work with Us? At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers. Role Overview The eCommerce Manager oversees and optimizes online marketplace operations to drive revenue growth, maintain strong account health, and ensure operational excellence across major eCommerce platforms. This role blends platform execution with strategic oversight—managing seller accounts, optimizing listings, monitoring performance metrics, resolving platform issues, and coordinating cross-functional workflows to support scalable eCommerce growth. You will own end-to-end marketplace operations across platforms such as Amazon, Shopify, and Walmart—ensuring compliance, improving conversion and visibility, analyzing performance data, and serving as a key operational and client-facing partner. This role is ideal for eCommerce professionals who thrive in fast-paced environments, understand platform mechanics deeply, and take ownership of both performance and execution. Your Impact Your work will directly influence revenue performance, marketplace stability, and long-term scalability for eCommerce brands. By maintaining strong account health and optimizing listings, you’ll prevent revenue disruption and unlock growth opportunities. Your insights and operational rigor will enable sustainable performance across platforms while strengthening client trust and outcomes. Core Responsibilities Platform Account Management & Health Monitoring (35%) - Manage seller and vendor accounts across major eCommerce platforms - Monitor account health metrics, policy compliance, and performance indicators - Proactively identify and resolve account issues, warnings, or violations - Handle escalations including suspensions, suppressed listings, or policy flags - Maintain accurate documentation, SOPs, and platform compliance standards Client Relationship Management & Communication (25%) - Serve as primary point of contact for assigned client accounts - Provide regular updates, performance insights, and operational guidance - Manage expectations, timelines, and escalations professionally - Build consultative relationships focused on long-term growth and trust Product Listing Optimization & Merchandising (20%) - Create and optimize product listings for visibility and conversion - Implement keyword research and platform-specific SEO best practices - Optimize titles, descriptions, images, and enhanced brand content - Conduct competitive analysis and pricing optimization - Ensure brand consistency and catalog accuracy across platforms Performance Analysis & Reporting (10%) - Monitor sales, traffic, and conversion performance - Track KPIs including revenue, sessions, buy box %, and ad performance - Generate performance reports and dashboards - Identify trends, risks, and growth opportunities Operations Coordination & Issue Resolution (5%) - Coordinate inventory, fulfillment, logistics, and customer service issues - Support promotions, product launches, and catalog expansion - Resolve order, refund, and operational issues affecting account health Strategic Growth & Opportunity Identification (5%) - Identify new sales channels, marketplaces, or category expansion opportunities - Recommend growth strategies, advertising initiatives, and operational improvements - Support client expansion and long-term revenue scaling efforts