• Respond to requests for the creation of new documents and review of implemented documents, taking into account the issues that prompted the need for document creation or revision (CAPAs, Change Controls and/or associated Quality Deviations, etc.). • Ensure compliance with approval matrices for each document type, guaranteeing the correct assignment of focal points and the applicable departments for drafting, review, and approval of documents. • Ensure adherence to document approval dates as scheduled in the respective Change Controls. • Support management of document workflows by performing follow-ups with responsible parties to ensure maintenance and progress of the process. • Close actions under your responsibility in the company's computerized system in accordance with the criteria established in procedure. • Support onboarding of new employees regarding Good Manufacturing Practices (GMP) and Good Documentation Practices. • Support the delivery of trainings related to activities managed by Quality Assurance. • Assist Documentation and Training QA analysts with other departmental activities.

• Managing detailed customer IT assessments. • Working in partnership with the proposal teams, Aetna field account management teams and internal experts. • Managing complex, time-sensitive requests from current customers across the Aetna commercial business and specialty segments. • Identifying, assessing, and resolving business challenges. • Collaborating within commercial business segments and with other business areas to ensure all workflow processes and interdependencies are identified and addressed. • Driving changes needed to improve process, timeliness, and the quality of responses. • Maintaining standard responses to support accuracy, consistency and response time. • Developing strong, positive relationships with the field account teams and internal partners.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Pay Rate 39520 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

• Coordinate with internal teams to present the buried service program to municipalities • Host calls, collect permitting contacts, and document permit requirements and processes • Identify potential permitting issues early and drive resolution before construction begins • Establish and maintain strong relationships with permitting entities • Serve as the liaison between permitting entities, engineering and buried service teams • Partner with engineering teams to identify and resolve roadblocks that impact progress • Facilitate communication with vendors and permitting authorities to ensure issues are addressed • Track aging and priority permits; engage permitting entities to move reviews forward