• Develop and lead channel specific priorities within key account partnerships • Deliver quarterly and annual growth goals, increase market penetration and grow market share • Liaise between Kraft Heinz and customers to develop influential relationships with our key partners • Collaborate cross-functionally to develop channel specific programs with customers • Responsible for growing sales with assigned customer; Joint Business Planning with small to mid-tier accounts

• Serve as a trusted advisor to Retail Independent Community and LTC Closed-Door Pharmacy within assigned territory • Grow sales, strengthen relationships, and help customers improve profitability through services and solutions • Drive sales growth through new customer acquisition, customer retention, and expansion of existing accounts • Build and maintain strong, trust-based relationships with pharmacy customers • Conduct regular customer visits, business reviews, and strategic discussions • Tailor solutions to meet each customer’s needs • Collaborate closely with internal teams to resolve customer issues • Analyze territory and customer sales trends, understanding competitive dynamics • Manage daily communications while consistently representing the company positively • Ensure compliance with all applicable laws, regulations, and company policies

• Achieve sales hardware and disposable sales quotas assigned • Responsible for maintaining short range and long-term plans for developing sales in the assigned territory • Responsible for uncovering new business opportunities • Responsible for providing the required in-service education to customers • Responsible for maintaining organized account records • Responsible for providing various reports as required by management • Responsible for maintaining and tracking demo and evaluation inventory • Spend an average of 3 days per week working in the field

Account Manager, Life Sciences Do you possess expertise in consultative selling, coupled with a background in navigating complex SaaS solutions? Do you have experience partnering with Academic institutions? About the Role As an Account Manager, you will be responsible for both New Sales and the renewal of existing customer contracts. The main focus of New Sales is to expand our business by identifying new customer prospects and opportunities for upselling and cross-selling within our current customer base. The primary focus of renewal management is to nurture and expand our existing customer relationships. Using both internal and external resources, your goal is to maximize the value we deliver to customers, ensuring their satisfaction and retention. You will collaborate with key stakeholders such as Customer Success Managers (CSMs), Product Management, and Marketing with the goal of achieving high renewal rates. West Region – OR, CA, WA, CO, UT Responsibilities - Attaining bookings targets for our portfolio. - Applying a consultative approach to client needs, translating them into pragmatic propositions and aligning them with the company's sales strategies and internal policies. - Formulating and executing account strategies that address diverse needs across all levels of accounts. - Ensuring the continuous accuracy of Salesforce records, regularly reviewing sales results and forecasts through tools like Clari and other sales enablement tools. - Gathering, monitoring, and evaluating information, providing valuable market feedback to the business to enhance product development and refine the Go-To-Market strategy. - Actively participating in trade shows and conferences, with predefined outcomes. - Integrating and synthesizing information derived from various sources to inform decision-making processes. - Cultivating and nurturing relationships with key decision-makers and influencers at the customer level to actively support Elsevier's strategic objectives. Requirements - Possess a minimum of 3-5 years of direct sales experience, demonstrating expertise in a consultative, complex solution-sales approach. - Operate seamlessly on operational, tactical, and strategic levels, showcasing a successful track record in expanding business with customers. - Exhibit self-motivation and drive, with a proven history of selling technology and solutions. - Demonstrate a genuine passion for cultivating relationships with a diverse range of internal and external stakeholders, including senior-level executives. - Showcase proficiency in strategic account planning and management, with the ability to connect the dots within customer institutions. - Experience in selling enterprise software within an international matrixed organization. - Possess a background in or collaboration with research administration and management functions, showcasing knowledge in regional or national research programs, collaboration networks, and key leaders. - Excel in communication, both verbal and written, and deliver compelling presentations with exceptional skills. U.S. National Base Pay Range: $65,600 - $109,200. Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Colorado, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter. Application deadline is 04/24/2026. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.