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Salesforce Consultant – LSAP
Location
United States
Posted
60 days ago
Salary
$100K / year
Seniority
Senior
Job Description
Salesforce Consultant – LSAP
Litify
• Work directly with customers to make declarative changes in their Salesforce org, following proper QA and launch procedures • Partner with customers to solution ideas that increase their users’ efficiency and help improve how they manage their business • Coordinate with our Support Engineers to troubleshoot potential impacts or errors in configurations • Work hand in hand with Customer Success Managers to realize a vision for a future state for assigned client organizations • Complete standard Salesforce admin tasks such as setting up users, profiles, roles, and configuring reports and dashboards • Build time saving automations using Flows • Provide expertise and advice on best practices, and be able to detail pros and cons of alternate solutions • Provide timely communications, and resolve requests within SLAs
Job Requirements
- 3+ years of experience with the Salesforce platform either as an IT leader, Admin or a Consultant
- 1+ years experience with Salesforce Automations – strong Flow knowledge is preferred, with emphasis on record triggered flows, collections, loops, and working with and configuring 3rd party lightning components
- Strong technical knowledge of Salesforce administration and configuration; Salesforce Advanced Administrator Certification preferred
- Hands on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)
- Understanding of setting up users, profiles, roles, and configuring reports and dashboards in the Salesforce platform
- Understanding of data migration from CSV, SQL or other systems to the salesforce platform, using tools such as the Apex Data Loader
- Experience with an accounting platform (FinancialForce, Accounting Seed) and/or knowledge of legal accounting a strong plus
- Experience with researching, installing and configuring Salesforce applications
- Excellent written and verbal communication skills, honed in prior customer facing roles
- Ability to handle multiple client & tasks simultaneously, including deescalating as necessary.
Benefits
- Bonuses
- Employee benefits
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VASS ECOSYSTEMEn VASS LATAM promovemos la igualdad de oportunidades. Esta vacante está abierta a todas las personas calificadas, especialmente invitamos a postularse a personas con discapacidad que deseen desarrollarse profesionalmente en el sector tecnológico. En VASS luchamos cada día por lograr un entorno favorable que facilite y potencie la igualdad de oportunidades, la no discriminación, la diversidad y la inclusión de todas las personas.
Role Description ¿Te interesaría participar en la vacante Consultor Salesforce – Agentforce? Si buscas un gran equipo con un alto nivel técnico, donde se valore la proactividad y las ganas de hacer cosas diferentes, ¡ESTE ES TU LUGAR! - Somos líderes en soluciones digitales con 25 sedes en los 5 continentes y un equipo de más de 4.500 personas. - Apoyamos a grandes empresas y administraciones públicas en su proceso de transformación digital end2end. - Desarrollamos y ejecutamos los proyectos más innovadores y escalables desde la estrategia hasta la operación. - Todo este crecimiento se basa en el talento y la pasión por la innovación y la mejora continua. Qualifications - Profesional en ingeniería de sistemas, electrónica y/o afines. Requirements - Dominio de Agent Builder: Capacidad para configurar agentes autónomos, definir sus instrucciones (System Instructions) y gestionar el Reasoning Engine. - Data Cloud (Fundamental): Conocimiento en la conexión de múltiples fuentes de datos, su armonización y la creación de Data Graphs que permitan al agente operar con contexto en tiempo real. - Flow Builder & Apex: Experiencia en la creación de acciones robustas mediante Flows y desarrollo en Apex cuando sea necesario. - Prompt Engineering: Habilidad para redactar instrucciones claras y precisas que reduzcan las alucinaciones de la IA y aseguren un tono de comunicación adecuado. - Pensamiento Lógico y Algorítmico: Capacidad para anticipar cómo un agente puede interpretar instrucciones ambiguas y diseñarlas de forma precisa. - Ética de Datos: Criterio sólido sobre el manejo responsable de la información, considerando aspectos de seguridad y privacidad. - Análisis de Procesos: Enfoque estratégico para identificar tareas de bajo valor que pueden ser automatizadas, optimizando el trabajo humano en lugar de automatizar sin propósito. - Modalidad remoto 100%. Benefits - Contrato a término indefinido. - Plan carrera. - Medicina prepagada 100% para ti. - Horario de lunes a viernes. - Salario a convenir de acuerdo con tu experiencia. - Beneficios extralegales diferenciales (Concilia days: compromisos familiares, académicos, christmas days, mudanza, cumpleaños). - Movilidad internacional. - Clases de idiomas y certificaciones técnicas. - Gran ambiente de trabajo, ¡nuestros equipos lo hacen posible! - Estabilidad y proyección de futuro a través del plan de desarrollo profesional. - Serás parte de una empresa dinámica en constante crecimiento. - Participarás en proyectos con tecnologías de vanguardia. - Formarás parte de un amplio equipo joven, multifuncional y autónomo de profesionales de alto nivel.

