WHO WE ARE Headquartered in the historic Chicago Board of Trade, PEAK6 Capital Management is a proprietary options trading firm that has been defining the industry for more than 25 years. While many firms have come and gone, PEAK6 Capital Management has consistently delivered liquidity to the options market. We thrive due to our firm's special blend of financial acumen, ability to manage risk, and cutting-edge technology. PEAK6 Capital Management was brought to life through insatiable curiosity, entrepreneurial spirit, and the desire to win. We offer incredible opportunities for smart, passionate team players to solve complex problems and take calculated risks. We were among the first firms to develop sophisticated proprietary technology in our trading business. Today, we continue to leverage our technical ingenuity and operational excellence across several investment areas, spanning early-to-mid stage growth capital, operational control, trading, and eSports. Throughout the years, we've built and operated several financial technology firms and we continue to evolve. ABOUT THIS ROLE We are seeking a Trading Operations Support Analyst to join our team during the US overnight trading hours. This is a high-impact role working to ensure the stability, functionality, and effectiveness of our overnight trading operations. As the Trading Operations Support Analyst, you will be the primary operational and technical support point during APAC and EMEA trading hours, ensuring that all trading systems and processes run smoothly. Combining your operational expertise with technical troubleshooting skills, you'll monitor trading activities, manage risks, and address issues quickly and effectively to minimize disruptions. This role will involve balancing multiple tasks while working with internal teams, vendors, and external trading partners. Must be based in either Texas, Illinois or New York and have the ability to work 7pm ET - 3am ET. You'll be responsible for: - Continuously monitor system statuses, execution limits, and connectivity during trading sessions. Perform pre-market checks to ensure infrastructure readiness, address issues in real time, and document any issues or anomalies for further analysis and resolution. - Quickly identify, analyze, and resolve disruptions in the trading environment, including addressing order discrepancies and interpreting system alerts. Collaborate with engineers and stakeholders to conduct root cause analysis and implement necessary resolutions. - Act as the initial contact for trading application issues, providing prompt support via multiple channels. Respond to trader requests to provide insights into market behaviors driven by automation and escalate critical incidents to the appropriate teams. - Collaborate with external vendors, such as exchanges and ECNs, to address connectivity or production issues and ensure a seamless trading environment, escalating issues when necessary. - Monitor and continuously evaluate risk parameters (e.g., execution limits, net positions) during trading. Adjust trading limits following approved processes while ensuring full compliance with regulatory and organizational risk policies. - Work closely with traders to provide operational visibility, investigate trader requests related to trading activities, coordinate with engineering teams on system updates, and test improvements to optimize trading efficiency. - Maintain detailed records of workflows, system issues, risk events, process updates, and trader insights to enable transparency. Collaborate on root cause analysis and process improvements based on documented observations. Your Experience - 3-5 years prior experience supporting or working in trading environments. - Bachelor's degree in finance, IT, Computer Science, or a related field (or equivalent experience) - Series 57 license (or willingness to obtain within 30 days of employment). - Strong knowledge of SQL, relational databases, operating systems (Windows and Linux), and trading network fundamentals (connectivity and routing) - Solid understanding of trading concepts, workflows, and financial instruments such as equities, futures, and options - Proven ability to perform under pressure, diagnose and resolve complex trading issues, mitigate risks, and ensure seamless operational processes in a fast-paced, real-time environment. - Strong verbal and written communication skills tailored to technical and non-technical audiences, self-motivation, adaptability to off-hours or shifting schedules, and a commitment to process improvement and documentation. #LI-P6 OUR REWARDS We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we offer our employees the ability to work remotely up to two days a week. The base pay offered may vary depending on job-related knowledge, skills, experience, and office location. This position also may be eligible for a discretionary annual bonus in addition to a range of health & wellness benefits. PEAK6 is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. PEAK6 is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrpeak6@peak6.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.

Role Description We are seeking a smart Operations Manager with a background in digital marketing or agency operations. The ideal candidate must have experience managing people and leading by example. As well as being capable of building and executing clear systems and processes, the individual will be responsible for working on a wide range of projects and coordinating our organization’s operations. You won’t be doing robotic, mindless tasks. You’ll need to be creative, bright, flexible, proactive, and strategic. Being able to learn fast and grow even faster will be an enormous plus, and no two days will be the same. What you’ll do or be responsible for: - Improving operational management systems, processes and best practices - Ensuring all operations are carried on in an appropriate, cost-effective way - Formulating strategic and operational objectives - Managing budgets and forecasts - High-level resource planning and making strategic resource management decisions - Developing, implementing, and reviewing operational procedures - Learning our approach to digital marketing, and then performing as the ambassador for that approach - Ensuring all systems operate smoothly and align with our quality standards - Maximising the efficiency of all business procedures - Motivating and inspiring individuals to improve their performance and success Qualifications - Proven work experience as Operations Manager or similar role - Good knowledge of operations management - 3+ years of management experience (people and processes) - Exceptional communication skills - Analytical skills that help turn data into the right decisions - Familiarity with business and financial principles - Leadership ability - Outstanding organisational skills - Experience in a digital marketing company is a huge plus - Detail oriented Requirements You will be required to undertake a trial period before being promoted into a full-time Operations Manager. You will be trained by our Head of Operations for the first three months and will work closely with them on a daily basis. Starting salary: $2,500 USD - $3,500 USD depending on experience. Benefits - Flexible working hours - Work from home or wherever you want in the world - Paid time off - Training and heaps of education opportunities - For long term employees, we offer shares in the company and quarterly dividend payments, amongst other great benefits! - Join us at international company mastermind meetups in Europe, Mexico, Bali and Australia

• Support EPC partner requests via intercom mechanisms • Manage all queues & action areas within the financial portal • Coordinate with internal colleagues to smooth out any friction points • Provide coaching and training to transaction partners & sales reps

• Support EPC partner requests via intercom mechanisms, removing friction and blockers to any transactions. • Be the primary driver of Capital Markets Operations infrastructure, including knowledge base resources, internal & external communications, support systems, best practices, etc. • Manage all queues & action areas within the financial portal to ensure smooth transactions. • Provide consultative service to transaction partners. • Coordinate with internal colleagues to smooth out any friction points or blockers relating to milestones. • Provide coaching and training transaction partners & sales reps. • Maintain datasets on frontline support activity to drive improvement in the quality of the product. • Surface platform improvements to attack common problems observed. Assist in the continuous evaluation and improvement of internal processes and help build systems that meet current and future company service expansions.