• Acquire new National Account clients in the foodservice industry through strategic prospecting and consultative selling methods. • Manage & Grow National Account portfolio by developing and delivering customer level annual sales plans. • Understand the impact of sales and financial decisions on the company & the national account’s P&L. • Execute existing contracts and own the renewal, solidify and expand existing customer relationships. • Cultivate and maintain effective business relationships with key decision makers (e.g., food safety, economic buyers, operations). • Collaborate with internal resources such as Marketing, R&D and the sales leadership team to define overall sales strategy, and to develop solutions responsive to the client’s business. • Apply restaurant research insights and trends to provide compelling solutions based on Sani Professional’s business strengths. • Through CRM, maintain customer and prospective customer profiles, document sales activities, maintain pertinent documents such as proposals, supply agreements, and profitability reports. • Perform all other duties as needed or required to maintain and grow profitable business within the assigned account base.

• Responsible for Person-centered Planning to develop an Individual Plan of Service • Provide on-going linking, coordinating and monitoring of services • Work full-time, Monday through Friday, 8:00 am to 5:00 pm • Requires travel including overnights, as part of the responsibilities

• Design & Evolve Global Benefits Strategy • Lead the research, benchmarking, design, and ongoing evaluation of benefits programs across the US, UK, and Canada. • Partner with brokers and external advisors to assess market trends, renewal strategies, and cost-containment opportunities. • Develop data-driven recommendations to enhance program competitiveness, employee engagement, and financial sustainability. • Analyze utilization trends, claims data, and participation metrics to inform strategic improvements. • Evaluate new benefit offerings and emerging market practices aligned with workforce needs and company growth. • Own End-to-End Benefits Administration • Oversee administration of all health, welfare, retirement, disability, leave, and ancillary benefits programs. • Manage eligibility, enrollments, life event changes, terminations, COBRA (where applicable), and global equivalents. • Lead annual open enrollment strategy and execution — including vendor coordination, system testing (Workday integration), communications, audits, and post-enrollment reconciliation. • Ensure seamless coordination with Payroll, Finance, and HRIS to maintain accurate deductions and reporting. • Oversee leave of absence programs across all countries, ensuring compliant administration of statutory and company-sponsored leave policies. • Lead Broker & Vendor Management • Serve as primary relationship owner for brokers, carriers, retirement providers, and third-party administrators. • Lead renewal negotiations and vendor performance reviews. • Establish service-level expectations and escalate complex issues to ensure high-quality employee experience. • Collaborate with vendors to ensure compliance with evolving regulatory requirements. • Ensure Compliance & Risk Mitigation • Ensure full compliance with federal, state, provincial, and country-specific regulations (including ERISA, HIPAA, ACA, UK statutory frameworks, Canadian provincial regulations, etc.). • Maintain and audit plan documentation, SPDs, contracts, and required notices. • Partner with Legal and external advisors to interpret regulatory requirements and mitigate risk. • Establish documented internal controls and audit procedures to ensure plan governance and operational integrity. • Financial Oversight & Invoice Management • Review, reconcile, and approve monthly vendor invoices; ensure accurate allocation by entity and cost center. • Partner with Finance on benefits budgeting, forecasting, accruals, and cost analysis. • Monitor total benefits spend and identify opportunities for cost optimization. • Analyze ROI of benefits programs and recommend adjustments based on utilization trends and cost performance. • Drive Operational Excellence & Automation • Identify and implement process improvements to enhance efficiency and reduce risk. • Partner with HRIS to optimize any partner integrations and reporting capabilities. • Develop and maintain SOPs, process documentation, and internal controls. • Enhance employee self-service tools and communications to improve overall benefits literacy and experience. • Deliver an Exceptional Employee Experience • Serve as the escalation point for complex benefits and leave cases. • Provide clear, accessible education and communications to employees across all countries. • Promote wellness and ancillary programs through internal engagement initiatives. • Ensure timely, professional resolution of employee inquiries.

• You are responsible for the successful handling of claims from notification through to settlement in the bicycle insurance sector. • You respond to inquiries from our customers and act as the interface to our partners. • You review claims for plausibility and completeness. • You handle correspondence and coordinate with dealers, lessors and repair shops. • You negotiate and settle cases in a targeted manner, taking economic aspects into account, with customers, claimants and brokers.