• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project • Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it • Determining and implementing design methodologies and tool sets • Enabling application development by coordinating requirements, schedules, and activities • Leading/supporting UAT and production roll outs • Creating, understanding, and validating WBS and estimated effort for given module/task, and justifying it • Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement • Giving constructive feedback to the team members and setting clear expectations • Helping the team in troubleshooting and resolving complex bugs • Coming up with solutions to any issue raised during code/design review and justifying the decision taken • Carrying out POCs to ensure that suggested design/technologies meet the requirements

• Own and optimise the GTM stack across CRM (HubSpot), enrichment, sequencing, dialers, intent, enablement, and CPQ tools • Evaluate new tools and drive build vs. buy vs. integrate decisions • Ensure clean integrations, reliable data flows, and eliminate redundant fields, broken syncs, and zombie workflows • Design end-to-end automated workflows across the GTM lifecycle (lead → enrichment → routing → sequencing → handoff → renewal) • Build agentic AI workflows that trigger next-best actions across Sales, CX, and Marketing • Architect multi-step, AI-assisted automations using tools like Clay, n8n, Make, Zapier, and APIs to eliminate manual work • Own CRM integrity as the single source of truth (field standards, lifecycle mapping, deduplication, ownership rules) • Build automated pipelines for enrichment, scoring, routing, and ensure strong data governance across GTM • Develop dashboards and analyse funnel metrics (conversion, velocity, churn, attribution) to surface insights and support forecasting • Act as the technical bridge between RevOps and GTM teams, translating business needs into scalable systems • Run discovery sessions to identify workflow gaps and convert them into automation solutions • Document workflows, integrations, and logic in a shared runbook to ensure scalability and continuity

• Full-Stack development including design, CI/CD deployment, and operational support • Build and enhance products to stay in line with ever-evolving industry standards • Create cloud-based architectures and modern, user-friendly frontends • Introduce and implement new technologies, frameworks, and methods to drive innovation • Collaborate closely with your team to deliver high-quality results through Agile practices

• Perform power system reliability studies (power flow, transient stability, electromagnetic transient, short-circuit, etc.) to conduct assessments of BPS reliability, resilience, and security. • Conduct assessments and develop recommendations for industry action to ensure interconnection-wide model quality. • Support NERC’s risk mitigation strategy related to the reliable and resilient operation of the North American BPS by assessing impacts of emerging risks to the BPS such as evolving changes to resource mix, grid transformation, extreme events, cyber and physical security threats, critical infrastructure interdependencies. • Engage collaboratively with industry stakeholders to support proactive risk mitigation of emerging key risks to the BPS. • Study the impacts to BPS reliability with increasing levels of BPS-connected inverter-based resources, distributed energy resources, and other emerging technologies. • Engage and work with industry experts to develop recommended practices in this area. • Support cross-departmental initiatives related to event analysis, reliability risk management, reliability assessments, performance analysis, and standards development. • Support NERC’s efforts to develop resilience metrics with industry and perform studies related to BPS resilience. • Provide engineering support to efforts to integrate cyber and physical security into conventional engineering utility practices (planning, design, operations, restoration, etc.). • Coordinate and lead NERC and other industry stakeholder groups in an effective and efficient manner that provides a safe, inclusive, and diverse environment. • Prepare engineering analysis, studies, and assessments on BPS reliability issues and develop reports, guidelines, or other technical documents to support NERC initiatives. • Engage with engineering experts across different facets of industry to provide technical support, guidance, and engagement in support of NERC’s mission. • Other duties, as assigned.