Title: Commercial Operations Lead Documentation Specialist Location: Johnston, RI; Chicago, IL; Columbus, OH; Charlotte, NC United States Job Description: Citizens Asset Finance (CAF) is headquartered in Johnston, RI and provides secured finance transactions for commercial clients.Products include loans, capital leases, synthetic leases, leveraged leases, direct finance leases and operating leases.CAF operates on a national business platform providing coverage to the equipment financing industry throughout North America. The Lead Documentation Coordinator is a critical member of the CAF documentation team, who is responsible for ensuring that leases and loans with complex structures and/or documentation requirements are documented and closed in accordance with credit approval, product guidelines and regulatory requirements, as well as approving outgoing funds to clients and vendors.The incumbent will have the following primary responsibilities: - Review documentation packages prepared by Documentation Coordinators and outside legal counsel including documentation and collateral (invoice/asset) review, outgoing wire validation and approval and pre-bookings entered into system. - Perform appropriate due diligence to ensure all conditions precedent are met prior to closing / funding a transaction - Research and resolve complex operational issues - Must be well versed in UCC requirements to review UCC searches, UCC1, UCC3 - Assist in the development, implementation, and training on any new processes, tools or software enhancements - Be able to review documents that CAF purchases and facilitate funding and pre-booking in system of record - Support the Documentation Manager in establishing and maintaining appropriate procedures, training materials, control environment, metrics and reporting - Act as an informal resource for colleagues on the team Qualifications - Requires 5+ years of related experience in financial services. - Understanding of lease and loan documentation requirements required. - Ability to effectively manage multiple priorities through planning and time management required. - Prefer advance knowledge of post-approval to loan closing process for equipment finance transactions. Prefer strong knowledge of lease accounting system - Have a collaborative style, be flexible, and have an ability to partner with other team members across global time zones - Self-motivated with an ability to adapt and adjust to changing conditions and priorities - An evidenced and accomplished history of independent problem solving - Established track record of delivery results in a complex environment - Demonstrated motivation to assist with team goals - Prior supervisor experience a plus - Bachelor's Degree required, Paralegal preferred Hours/Work Schedule - 40 hours per week, Monday - Friday, 8:00am - 5:00pm - This position is available in Johnston, RI; Chicago, IL; Columbus, OH; Charlotte, NC, hybrid 4 days on-site, 1 day remote. Pay Transparency The salary range for this position is $96,000 - $106,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Coordinate academic programs and admissions processing, manage course schedules and curriculum updates, and serve as the primary contact for enrollment issues, ensuring accuracy and compliance with university policies.

• Develop and execute CMC strategies and activities • Manage contract manufacturing organizations (CMOs) responsible for drug substance and drug product manufacturing, analytical testing, labeling and packaging • Ensure that drug substance and drug product control strategies and specifications are appropriate to meet relevant regulations • Design, conduct and report results for drug substance and drug product characterization • Develop, validate and continuously improve analytical methods • Collaborate with regulatory to assure accurate and complete CMC regulatory filings • Collaborate with quality assurance on vendor qualification and maintenance processes • Develop and implement appropriate metrics to measure manufacturing goals and objectives, including production cost and quality benchmarks

• Provide visionary leadership for the Proposal Team, setting strategic direction and actively contributing to content development, reviews, and production to ensure excellence in every submission. • Take full ownership of the proposal process from initial RFP analysis through final delivery, reducing the workload for cross-functional teams by managing all aspects of development, coordination, and submission. • Build and nurture a high-performing, collaborative team of proposal managers, writers, and content coordinators through mentorship, professional development, and a culture of continuous improvement. • Strategically allocate and manage proposal resources, balancing workloads, optimizing task assignments, and facilitating ongoing training to maximize team effectiveness. • Design, implement, and refine proposal processes, templates, and best practices to drive operational efficiency, enhance quality, and maintain a competitive edge. • Partner closely with Growth, Client Success, Operations, and subject matter experts to define compelling win themes, value propositions, and solution strategies that differentiate the organization in the marketplace. • Ensure all proposal submissions meet or exceed client requirements, adhere to company policies, and comply with industry standards, safeguarding organizational integrity and reputation.