SHIFT: Night (United States of America) Seeking Breakthrough Makers Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care—and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means. A Brief Overview Provide excellent customer service to patients, families, and other internal and external clients who call the main Children's Hospital of Philadelphia phone line. Handles internal phone transfers and pages. Follows prescribed call procedures and qualitative measures in regards to efficient and accurate customer and call handling. Locations: Home/Remote Works: - First 90 days: Daytime shift (7am-5:30pm) and Midday (2p-12:30am) for training purposes. - Post Onboarding: 12:00am-10:30am (four 10 hours shifts, plus 1 weekend per month). What you will do - Must be able to communicate clearly with a pleasant speaking voice when answering incoming calls & overhead paging. - Personable, resourceful, problem solving, supportive and helpful to callers whom include patients, patients families, CHOP employees and other external. - Ability to efficiently and effectively multi-task using a variety of systems while following call handling procedures. - Works well within a team atmosphere - Flexibility and ability to adjust to change based on needs of department. Education Qualifications - High School Diploma / GED - Required - Associate's Degree - Preferred Experience Qualifications - At least one (1) year Working knowledge of call center systems such as Cisco Finesse. Working knowledge of Epic Medical Records system. Preferred Skills and Abilities - Computer literacy required. - Good oral and written communications skills required. - Demonstrated ability to effectively work from home with minimal supervision. - Demonstrated dependability. To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more. EEO / VEVRAA Federal Contractor | Tobacco Statement SALARY RANGE: $18.68 - $23.36 Hourly Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly. ------------------- At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.

Join Fortuna's team as a Part-Time Medicare/Medicaid call center agent working remotely from the comfort of your home. We are searching for seasoned high-volume call center professionals with a minimum of six months of experience in call center operations. Candidates must be located within a 50-mile radius of Sacramento, California. Proficiency in Office 365, handling a fast-paced, high-volume of calls, and multitasking ability are essential for success in this role. We'll provide the necessary home office technology equipment and comprehensive paid training to ensure your success in this role. WORKSITE: Remote- must reside within a 50-mile radius of Roseville, CA WORK HOURS: Mon-Thur 10:00 - 2:00; Fri 10:30-1:30 OR Mon-Thur 11:30 - 3:30; Fri 11:15-2:15 COMPENSATION: $18.00 per hour WHAT WE OFFER: - The Training Program is a 2-week paid training program designed to equip you with the essential skills and knowledge for the role. - Weekly incentives for meeting attendance metrics. - We will supply you with a work laptop and accessories. WHAT YOU'LL DO: - Work remotely, Monday through Friday - Complete a 2-week remote training program with no absences starting May 11, 2026. - Handle incoming calls and address customer or provider inquiries or escalate them to the appropriate channels. - Process calls efficiently to meet or surpass performance metrics. - Maintain meticulous call records, process requests, and ensure accurate documentation of account history. - Collaborate with team members, management, and customers to resolve customer service issues effectively. WHAT YOU'LL BRING - Minimum one (6) months of prior experience in inbound customer service, either in government or private sector settings. - Typing skill level of 30 WPM and 95% accuracy. - Familiarity with basic help desk software, computer applications, and the Microsoft Office suite. - Strong written and oral problem-solving skills to address inquiries with professionalism. - Minimum internet service with download speeds of 50 Mbps is required. - Minimum High School diploma or GED. Fortuna operates as a staffing agency that sources, screens, and presents potential candidates for employment opportunities on behalf of our clients. Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California, with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements, including CMAS, ITMSA (Tier 2), CalPERS SpringFed Pool, as well as multiple municipalities and large corporation vendor pools. www.gofortuna.com.

Bi-lingual Pharmacy Support Call Center Representative Contract Remote Role – Location (Open to Remote US) As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies. IQVIA has the world’s largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs. We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. Role Purpose: - Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection. Job Responsibilities: - Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center - Quickly assess the user's issue and provides first level support for problem resolution - Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area - Recognize operational challenges and suggest recommendations to management, as necessary - Ability to work 40 hours per week under moderate supervision - Multiple shifts available: 8:00 am - 5:00 pm EST 9:00 am – 6:00 pm EST 10:00am – 7:00pm EST 11:00 am – 8:00pm EST Minimum Education & Experience: - High School Diploma or equivalent - Pharmacy Technician experience required - HIPAA certified - Call center experience required (3+ years preferred) - Experience in medical claim processing is a plus - Bi-lingual (English/Spanish) The pay range for this role is $18.00 per hour. To be eligible for this position, you must reside in the same country where the job is located. IQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee. #LI-CES #LI-Remote IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role is $18.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Building Name: UVMMC - Out of State Remote Worker Location Address: 111 Colchester Ave., Burlington Vermont Regular Department: Patient Access Center Part Time Standard Hours: 20 Biweekly Scheduled Hours: 40 Shift: Day Primary Shift: 1:00 PM - 5:00 PM Weekend Needs: None Salary Range: Min $21.84 Mid $26.82 Max $31.79 Recruiter: Jason Dubuque The Patient Access Specialist answers inbound calls for various departments providing front-line customer service to patients, physicians and staff. The Patient Access Specialist schedules and coordinates simple and complex patient appointments for respective clinics. Incumbent prioritizes patient problems and provides appropriate patient instructions. This position requires the ability to communicate in a clear, effective, and competent manner while providing welcoming and approachable service to ensure a positive outcome EDUCATION: High School diploma or GED EXPERIENCE: Demonstrated customer service in a medical, fast-paced retail or other business environment. Call center experience preferred Schedule: Monday- Friday Shift 1:00pm-5:00pm Eastern Standard Time This is a bargaining union position.