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Founded in 2003, First Advantage provides comprehensive background-check insights and solutions, enabling employers and housing providers to make confident choices, diminish risks,
Bilingual Verifications Specialist
Location
Colombia
Posted
80 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Bilingual Verifications Specialist
First Advantage
Role Description As a Bilingual Verifications Specialist, you will play a key role in supporting our clients’ pre-employment screening process. Your responsibilities will include delivering accurate and reliable screening results, helping our clients create safer environments for their employees, customers, and partners. Your attention to detail and drive to complete tasks will be essential in ensuring the quality and integrity of the screening process. - Handle verifications for some of our high-profile clients. - Know customer SOPs and FADV systems. - Verify candidate details including current and previous employment, education, professional licenses, certifications, and references. - Contact companies and educational institutions to verify candidate-provided information. - Communicate with third parties such as employers, schools, state boards, and online databases to verify information. - Write detailed and accurate reports flagging any discrepancies found during the verifications process. - Record confirmed information in our First Advantage’s platforms, ensuring data integrity. - Perform quality checks to meet client-specific standards. - Meet daily volume and accuracy targets. - Perform other related tasks and functions as needed. Qualifications - High School Diploma, GED, or equivalent required. - At least 1+ year(s) of work experience is required, preferably in a call center, BPO/KPO environment, and/or with fact-checking responsibilities. - Strong communication skills (presentation, written, verbal) and reading comprehension. - Typing speed of at least 20 words per minute (WPM) with 90% accuracy. - Familiar with MS Office Suite, especially Excel. - Attention to detail and use of good judgment. Requirements - Performance: Setting and executing goals; attending regular 1:1 meetings; participate in employee engagement. - Training: Attend required internal trainings (e.g., Compliance, Privacy); attend business unit meetings; may occasionally attend internal customer-focused meetings at the request of the manager. - Individual must be Bilingual in Spanish & English (verbal and written). - Location: Position is 100% remote based in Colombia. - Hours: Monday to Friday 8:00 am - 5:00 pm (UTC-5). Benefits - First Advantage is going through a technology transformation. - We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences. - Drive the development and deployment of scalable solutions. - Smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
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