Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner. We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a “no wrong door” treatment model which finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs. The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with community health centers to build fully integrated, sustainable behavioral health programs—bringing deep clinical expertise, operational support, and long-term stability. Our work environment fosters: - Collaboration and teamwork - Patient-First Mindset - Work from home opportunities - Career Growth and Professional Development Training Why Ascend? You’ll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact—and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. Position Overview: The Director of Clinical Operations provides leadership and oversight of psychiatry and therapy service lines across assigned community health center(s) and partnerships. This role is accountable for operational execution, clinical program oversight, contract performance, and partner engagement while ensuring scalable systems that support organizational growth. As a clinical leader, the Director fosters high-quality care delivery across assigned site(s) and collaborates with the Clinical Education & Excellence Department, CMO, and CCO, to align training, standards, and program development. This role reports to the COO. Key Areas of Ownership: Clinical & Program Leadership - Provide direct leadership and oversight for psychiatry, therapy, and support (MA, BHT etc.) service lines at assigned CHCs. - Ensure evidence-based practices and clinical standards are consistently applied. - Collaborate with the Clinical Education & Excellence team (including CMO and CCO) to align training, quality improvement, and staff development initiatives. - Support clinical managers in handling escalations and building effective leadership capacity. - Provide direct patient care within licensure scope (~10-15 hrs per week, as determined by organizational needs). Operational Excellence - Monitor and drive productivity, slot utilization, and workflow efficiency across assigned CHCs. - Standardize processes and deploy best practices to ensure consistency and scalability. - Act as the EMR expert for assigned systems, ensuring proper training, utilization, reporting, and data integrity. - Establish accountability structures for managers and clinicians to achieve defined performance goals. - Report on operational outcomes, productivity metrics, and contract performance to senior leadership. - Support CHC compliance requirements, including provider credentialing, onboarding, and regulatory alignment. Integration & Strategic Growth - Facilitate partner meetings to align expectations, strengthen relationships, and drive contract success. - Identify opportunities for program expansion and growth within existing partnerships. - Partner with leaders across Ascend to ensure business continuity and support organizational growth. - In collaboration with the implementation team, lead the clinical and operational launch of new CHC partnerships as assigned. - Support budget planning and contract strategy development. Qualifications: - Board Certified and Independently Licensed as a: - Physician Assistant (PA-C) or Nurse Practitioner (PMHNP) - Must have 2+ years of Psychiatry/ Behavioral Health experience - Active, unrestricted clinical license in state of primary residence and state of medical services being provided- Arizona State required - Must have demonstrated leadership experience overseeing clinical operations and staff management. - Experience in EMR systems, data-driven reporting, and workflow optimization. - Experience working with Federally Qualified Health Centers (FQHCs) - preferred Physical Requirements: This is a fully remote position but may require in-person attendance as company needs arise. Please be aware the below physical requirements should be considered prior to applying to the position: - Prolonged Sitting: Ability to sit for extended periods during working hours. - Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. - Visual Requirements: Adequate vision for reading computer screens and documents. - Communication: Clear verbal and written communication skills for virtual meetings and correspondence. - Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings. - Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity. Perks - Competitive Salary - Medical, Dental, Vision, Life and LTD benefits - PTO + Company Holidays - Yearly CEU Stipend - Collaborative Environment - Remote-first setting - Clinician Founded and Operated - Incentive Bonus Program Schedule: Monday- Friday, 8am-5pm AZ time Base Comp: $185,000-$195,000 Benefits: - 401(k) - 401(k) matching - Dental Insurance - Health insurance - Life insurance - Paid time off - Professional development assistance - Vision insurance Ascend Healthcare is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.

We are seeking a highly experienced Director, Solution Advisory to aid in our must-win deals and drive innovation working closely with our sales and product teams. The ideal candidate will have over 5 years of experience in solution advisory (presales) roles, an in-depth knowledge of the SAP Ariba and Contract Lifecycle Management space, and a proven track record of successful customer interaction. This position requires exceptional leadership, strategic thinking, and a passion for delivering innovative solutions to our clients. The ability to present to all levels within an organization is fundamental to the role. This role is critical within the Global Solutions Advisory organization at Icertis. Reporting to the Associate Vice President, Solution Advisory, this individual will support must-win deals, and support value demonstrations across prospects and existing customers. Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries. Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners, and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination. Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to careers@icertis.com or get in touch with your recruiter.

POS-32310 Role Summary Our mission at HubSpot is to help millions of organizations grow better. The People Operations Service Delivery function plays a critical role in delivering a seamless, scalable, and high-quality employee experience that enables that growth. As Director, People Operations Service Delivery, you will lead the end-to-end global delivery of People Operations services across Tier 1, Tier 2, and Tier 3 support. You will own the service delivery model, ensuring every employee interaction is consistent, efficient, and high quality. This role combines strategic leadership with operational execution—leveraging data, systems, and process design to simplify complexity and drive measurable outcomes. Your impact will be reflected in strong employee satisfaction (CSAT), reliable service performance (SLAs), and scalable operations that continuously improve as HubSpot grows. You will partner closely with Enablement, HRIS, IT, Analytics, and People Ops leadership to ensure the service delivery engine operates with clarity, accountability, and precision. What You’ll Do Service Delivery Leadership - Lead the global People Operations Service Delivery function across Tier 1, Tier 2, and Tier 3 support, ensuring consistent, high-quality employee experiences - Own and evolve the end-to-end service delivery model, including intake channels, case management, escalation paths, and resolution frameworks - Enhance inbound support models and self-service experiences to create intuitive, scalable employee interactions Operational Excellence & Strategy - Define and drive performance against SLAs, CSAT, and operational KPIs, using data to continuously improve service quality and efficiency - Lead complex, cross-functional initiatives such as service migrations, operating model changes, and platform or process enhancements - Drive operational excellence through service migration planning, SLA management, quality controls, compliance readiness, and end-to-end process optimization - Establish clear governance and escalation frameworks to resolve complex or high-risk employee issues effectively Process, Systems & Automation - Drive continuous process optimization across People Operations services, reducing friction, improving speed, and increasing scalability - Partner with HRIS, IT, Engineering, and external vendors to improve systems, automate workflows, and enhance case management and reporting capabilities - Optimize service delivery platforms (e.g., ServiceNow) for HR use cases, including case management, knowledge integration, SLA tracking, and automation - Design and maintain scalable resources such as SOPs, documentation, and internal knowledge bases Team Leadership & Enablement - Build, lead, and coach a high-performing, globally distributed team focused on empathetic, efficient, and outcome-driven support - Partner with Enablement to ensure teams have the knowledge, tools, and workflows needed to succeed - Foster a culture of accountability, continuous improvement, and customer-centric service delivery Insights & Continuous Improvement - Identify recurring issues and translate them into scalable solutions through process, tooling, or experience design improvements - Leverage data and analytics to identify trends and inform decisions related to service performance, workforce planning, and employee experience - Lead service quality programs, including audits, feedback loops, and compliance readiness, to ensure consistent and reliable delivery What You’ll Bring Required Qualifications - 10+ years of experience in People Operations, HR Shared Services, or Service Delivery roles, with 5+ years in leadership positions - Proven experience leading global service delivery or shared services organizations across multiple tiers of support and Centers of Excellence (COEs) - Strong expertise in service delivery operations, including SLAs, CSAT, case management, intake workflows, and escalation frameworks - Demonstrated ability to drive operational excellence through KPIs, process optimization, and continuous improvement methodologies - Experience optimizing HR service delivery platforms (e.g., ServiceNow), including automation, knowledge management, and reporting - Strong analytical skills with experience using data to improve service performance and employee experience - Experience partnering cross-functionally with HRIS, IT, Engineering, and Enablement teams to improve systems and workflows - Demonstrated success leading large-scale service organizations in fast-paced, high-growth environments - Excellent communication and stakeholder management skills, with the ability to influence senior leaders Nice-to-Have Qualifications - Experience with ServiceNow strongly preferred or similar HR service delivery platforms - Experience implementing automation or AI-driven service delivery solutions - Familiarity with Lean, Six Sigma, or other continuous improvement frameworks - Experience operating in a global, scaled SaaS or technology company - Background in compliance, audit readiness, or risk management within People Operations - Experience designing employee self-service or knowledge management systems Behavioral Attributes for Success - Systems thinker who understands how people, process, and technology work together - Calm, credible executive presence with the ability to influence without authority - Strong operator with a bias toward proactive problem-solving and prevention - Relentless clarity-builder who drives ownership, timelines, and outcomes - High-ownership, low-ego leader who enables others to succeed - Change-savvy with the emotional intelligence to lead teams through ambiguity Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy. Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $176,900—$283,000 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: - HubSpot Careers - Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.

Description Position Summary The Regional Sales Director is responsible for leading high-value sales efforts, managing key client relationships, and driving revenue growth through strategic account development. This role requires a seasoned sales professional with a proven record of exceeding sales targets, developing new business opportunities, and nurturing long-term client partnerships. The Regional Sales Director acts as a trusted advisor to clients, aligning solutions with their business objectives while contributing to the company’s overall sales strategy and success. Territory will cover California, Nevada, Oregon, Washington, Alaska and Hawaii. Key Responsibilities - Develop and execute strategic sales plans to achieve and exceed revenue goals. - Identify and pursue new business opportunities through prospecting, networking, and market research. - Build and manage relationships with executive-level decision-makers and key stakeholders. - Conduct detailed needs assessments to tailor proposals and presentations to client objectives. - Lead complex negotiations and close large-scale or enterprise-level deals. - Collaborate with internal teams, including marketing, product development, and customer success, to ensure client satisfaction and successful onboarding. - Serve as a mentor and resource to junior sales team members, sharing best practices and sales strategies. - Maintain a robust and accurate pipeline in the CRM system, ensuring consistent forecasting and reporting. - Stay informed about industry trends, competitor offerings, and market dynamics to position the company’s products or services effectively. - Represent the company at industry events, conferences, and trade shows to build brand awareness and expand the client base. Requirements Experience: - 8+ years of progressive experience of enterprise level sales, preferably software as a service, account management, and business development. - Proven track record of meeting or exceeding sales quotas in a competitive environment. - Experience managing complex sales cycles and closing high-value deals. Skills: - Exceptional communication, presentation, and negotiation skills. - Strong business acumen with the ability to understand and address client challenges. - Strategic thinker with excellent problem-solving and decision-making abilities. - Proficient in CRM platforms (e.g., Salesforce, HubSpot) and Microsoft Office Suite. - Ability to work both independently and collaboratively in a fast-paced environment. - Demonstrated leadership and mentoring abilities. Education: - Bachelor’s degree (preferred). Performance Metrics - Achievement of quarterly and annual revenue targets. - Growth and retention of key accounts. - Quality of client relationships and satisfaction scores. - Pipeline development and sales forecast accuracy.