• Own the full program lifecycle for all Lead Operations initiatives • Build integrated program plans including milestones, dependencies, and risks • Facilitate cross-functional alignment across Product, Engineering, Data, QA, Marketing, and Vendors • Define and manage readiness plans and communication cadences • Lead alignment forums, including standups and roadmap syncs • Serve as operational authority for all systems supporting the Leads Marketplace • Identify system gaps, data inconsistencies, and workflow inefficiencies • Monitor platform performance using ingestion, allocation, and conversion data • Build validation frameworks to ensure data and system integrity • Manage operational relationships with vendor partners • Maintain operational roadmaps • Drive standardization, documentation, and automation

• Manage rhythm of business, executive communications, and key global initiatives • Collaborate weekly with COO teams supporting CSM and CSAL • Lead preparation of content for high-stakes Success and Sales meetings (e.g., Empowered OU Leader level); partner with Business Partners on Customer Success metrics

We are expanding our remote operations team and seeking a highly organized Travel Logistics Specialist to oversee booking coordination, scheduling management, and reservation accuracy for our clients. This role plays a key part in ensuring every detail is confirmed, documented, and executed smoothly from inquiry to final confirmation. The ideal candidate is proactive, detail-driven, and confident managing multiple timelines while maintaining clear and professional communication. This is a fully remote opportunity designed for someone who thrives in structured systems and values precision. What Youll Do: - Coordinate reservations, booking timelines, and scheduling logistics - Review confirmations to ensure accuracy and completeness - Communicate with clients to gather required information and provide updates - Track pending items and proactively follow up on outstanding details - Maintain organized digital records within established systems - Ensure a seamless handoff between inquiry, booking, and confirmation stages What Were Looking For: - Strong organizational and time-management skills - Clear, professional written and verbal communication - Ability to manage multiple client timelines simultaneously - Comfortable working independently in a remote environment - Tech-comfortable and confident navigating online booking platforms - Customer service, scheduling, or administrative experience (preferred, not required) Eligibility Requirement: Must be a citizen of the United States, United Kingdom, Mexico, Spain, Australia, or LATAM. Why This Role Is a Great Fit: - Fully remote flexibility - Structured training and ongoing mentorship - Access to established systems and operational support - Clear pathway for growth within a supportive team environment

• Automatiq is seeking a Customer Operations Analyst to help scale and optimize the systems, workflows, and operational intelligence that power our supply-side marketplace operations. • Reporting to the Manager, Customer Operations, this role sits at the intersection of operations, systems, analytics, and customer experience, ensuring that our services organization operates efficiently, makes data-informed decisions, and maintains strong marketplace health as we grow. • The Customer Operations Analyst will own the architecture and effectiveness of customer operations tooling, establish performance visibility across teams, and build the automation, reporting, and operational frameworks that enable scalable service delivery. • Success in this role is measured by improved operational outcomes — increased efficiency, reduced risk, and stronger team and customer performance. • This is an ideal opportunity for a systems-minded operator who enjoys connecting people, processes, and technology to solve complex operational problems.