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Hazelcast modernizes applications with a unified real-time data platform.
Senior Documentation Engineer
Location
United Kingdom
Posted
74 days ago
Salary
0
Seniority
Senior
Job Description
Senior Documentation Engineer
Hazelcast
• Own Documentation Strategy & Architecture • Define and execute a documentation strategy that aligns with Hazelcast’s product roadmap and developer experience goals • Restructure information architecture to improve discoverability, reduce redundancy, and support self-service learning paths • Establish quality standards, style guidelines, and content governance across all user-facing documentation • Build AI-Augmented Documentation Workflows • Design and implement AI-assisted authoring pipelines that accelerate content creation, review, and maintenance • Evaluate and integrate AI tools for draft generation, content auditing, terminology consistency, and translation readiness • Develop prompts, templates, and automation that enable engineers to contribute higher-quality documentation with less friction • Measure the impact of AI tooling on documentation velocity, quality, and coverage—and iterate based on results • Write, Edit, and Ship Great Documentation • Author and maintain documentation for Hazelcast products, including conceptual guides, API references, tutorials, and troubleshooting content • Edit and improve developer-contributed drafts, turning rough technical notes into polished, user-centered content • Overhaul legacy documentation to meet current standards and fill coverage gaps • Modernize Tooling & Infrastructure • Evaluate the current docs-as-code stack and recommend improvements to the toolchain, publishing pipeline, and content management approach • Implement CI/CD-style workflows for documentation that support automated testing, link checking, and quality gates • Optimize the docs site for search, navigation, and developer experience • Champion Documentation Culture • Be the internal voice of the user—advocating for documentation quality in product planning and release processes • Build lightweight contribution frameworks that make it easy for engineers and PMs to participate in docs • Track documentation health metrics (coverage, freshness, feedback scores) and report on progress
Job Requirements
- 7+ years of experience in technical writing, documentation engineering, or a related role in software development environments
- Demonstrated experience using AI/LLM tools to improve documentation workflows—not just experimentation, but production-level integration that delivered measurable results
- Strong docs-as-code skills: proficiency with markup languages (Markdown, AsciiDoc), static site generators, and Git-based publishing workflows
- Proven ability to define and execute documentation strategy independently—you’ve set direction, not just followed it
- Excellent technical aptitude: you can read code, understand distributed systems concepts, and translate complex technical ideas into clear, usable content
- Impeccable writing and editing skills with a user-centered approach to content design
- Experience working effectively in fully remote, distributed teams across time zones
- Strong collaboration skills—you know how to build relationships with engineers, PMs, and stakeholders and get the information you need
- Nice to Have
- Experience with distributed systems, data infrastructure, or real-time processing platforms
- Hands-on programming skills (Python, JavaScript, or Java) sufficient to build tooling, automation, or prototypes
- Experience with Antora, Netlify, or GitHub Actions for documentation deployment
- Background in developer experience, developer advocacy, or developer education
- Experience evaluating and selecting documentation platforms or building custom publishing pipelines
- Contributions to open source documentation or communities
- Familiarity with Hazelcast products or similar in-memory computing / stream processing platforms
Benefits
- 25 days annual leave + Bank holidays
- Group Company Pension Plan
- Private Medical Insurance
- Private Dental Insurance
- Life Insurance
- EAP (Employee Assistance Program)
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