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We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Sr. Research Consulting Lead
Location
United States
Posted
67 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Sr. Research Consulting Lead
Jobgether
Role Description This role is a critical component of the transformation team, collaborating with various stakeholders to enhance the patient and associate experiences within pharmacy services. Utilizing qualitative research and service design methods, this position aims to uncover unmet patient needs and foster improvements in operational efficiency. By translating insights into actionable strategies, this role will significantly influence medication adherence and patient engagement. Overall, it involves a blend of strategic consulting and hands-on teamwork to elevate pharmacy journeys. Accountabilities - Conduct qualitative research to synthesize insights from multiple sources. - Map end-to-end pharmacy journeys and identify key patient experience moments. - Analyze and diagnose root causes of pharmacy experience challenges. - Lead the development of improved pharmacy journeys. - Align journey improvements with organizational priorities and validate interventions. - Facilitate teamwork among cross-functional groups to implement experience enhancements. Qualifications - 8 years of experience in experience strategy, research consulting, or service design. - Bachelor's degree in social science, industrial design, or health-related fields. - Strong qualitative research and synthesis abilities. - Experience analyzing and improving complex patient journeys. - Ability to influence and facilitate cross-functional collaboration. - Proficient in design thinking and iterative design methodologies. - Excellent verbal and written communication skills. Requirements - 8 years of experience in experience strategy, research consulting, or service design. - Bachelor's degree in social science, industrial design, or health-related fields. - Strong qualitative research and synthesis abilities. - Experience analyzing and improving complex patient journeys. - Ability to influence and facilitate cross-functional collaboration. - Proficient in design thinking and iterative design methodologies. - Excellent verbal and written communication skills. Benefits - Flexible work schedule with remote capabilities. - Opportunities for professional development and continuous learning. - Competitive salary and bonus incentive plan based on performance. - Comprehensive benefits including medical, dental, and vision. - Generous paid time off, including personal and volunteer days. - 401(k) retirement savings plan with company match.
Job Requirements
- 8 years of experience in experience strategy, research consulting, or service design.
- Bachelor's degree in social science, industrial design, or health-related fields.
- Strong qualitative research and synthesis abilities.
- Experience analyzing and improving complex patient journeys.
- Ability to influence and facilitate cross-functional collaboration.
- Proficient in design thinking and iterative design methodologies.
- Excellent verbal and written communication skills.
Benefits
- Flexible work schedule with remote capabilities.
- Opportunities for professional development and continuous learning.
- Competitive salary and bonus incentive plan based on performance.
- Comprehensive benefits including medical, dental, and vision.
- Generous paid time off, including personal and volunteer days.
- 401(k) retirement savings plan with company match.
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JobgetherWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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