Role Description As a Strategy & Ops Manager, you are the engine room of the business. You will work alongside the founders and product leads to drive and evolve the Deblock vision. Your speed, efficiency, and eye for detail will drive success across the Deblock product. You are self-guided and are driven to solve problems which define an industry. We want to revolutionise the FinTech industry. Create a new paradigm. And we need the best minds to do it 🧠 🚀 What you’ll be working on - Strategic problem-solving: Diagnose complex product and business challenges, frame solutions from first principles, and drive them to completion. - Ground-up analytics: Build the data foundations needed to make good decisions: defining metrics, running analyses, and surfacing insights that inform strategy. - Cross-functional execution: Coordinate delivery across product, engineering, compliance, and operations keeping diverse workstreams moving in sync. - Workflow and systems design: Design and implement scalable workflows spanning RAG pipelines, reasoning systems, and agentic automation. Qualifications - STEM degree - Love to learn and are innately curious - Strong analytical skills and ability to leverage data to solve problems - Ruthless prioritisation skills and incredibly organised, a project management pro - Workflow builder; running multi-functional workflows across RAG, Reasoning, and Agentic systems. - Team players: Collaboration, no-blame-game mindset Requirements - 2+ years of experience in the FinTech industry - Experience with regulated environments - Experience in fast-growing start-up or scale-up companies - Track record of end-to-end project delivery Benefits - Competitive salary + stock options - Private dental + health insurance - The best tech for your job - 25 days of paid holidays (excl. bank holidays) - Option to work 100% remotely or come to the office - your choice! - Ability to work abroad for 4 months a year

Role Description The primary role of the Client Services Manager, Omnichannel Strategy (HCP) is to lead the customer experience with ODAIA’s products from kickoff to renewal. You will partner closely with commercial, brand, and analytics teams to translate omnichannel performance data into clear recommendations, helping customers optimize campaigns, refine targeting, and demonstrate measurable ROI. What You Will Do - Lead with a Consultant Mindset - Serve as a trusted advisor to commercial, brand, and analytics teams by interpreting Campaign Intelligence insights and translating them into clear, actionable recommendations. - Translate complex outputs into clear narratives and executive-ready insights for senior stakeholders to influence high-level decision-making. - Consult with customers on campaign performance across all channels, identifying the "what," "why," and "what’s next" behind the data. - Own Customer Strategy & Value Realization - Lead and manage day-to-day campaign strategy, including execution, optimization, and budget actualization in direct partnership with customers. - Partner with customers to refine omnichannel strategies, ensuring tight alignment between brand objectives, channel mix, and real-world execution. - Focus on incremental lift and ROI by leading regular performance reviews that demonstrate the impact of omnichannel initiatives. - Drive Engagement & Account Success - Act as the strategic owner of customers’ omnichannel success post-deployment, ensuring Campaign Intelligence is embedded into their ongoing commercial DNA. - Collaborate across the ecosystem, building deep partnerships with customer agencies, DSPs, and martech vendors to foster a culture of data-driven experimentation. - Ensure long-term value maximization through continuous education, enablement, and proactive strategic guidance. - Deliver Structured, High-Impact Projects - Lead strategic testing and experimentation, recommending ongoing optimizations to targeting strategies, journeys, and media spend based on HCP signals. - Identify gaps in execution or channel strategy and proactively propose updates to campaigns, experiments, and measurement approaches. - Collaborate internally with Product and Data Science to surface customer feedback and inform the future roadmap of omnichannel capabilities. - Enable Change & Adoption - Support organizational change management by helping customers transition from static, manual reporting to dynamic, insight-led decision-making. - Provide continuous enablement, ensuring customer teams are equipped to act on performance signals and evolve their marketing maturity. - Leverage Data & Insights - Apply strong analytical rigor to drive measurable improvements, contributing to year-over-year growth across high-investment enterprise campaigns. - Integrate HCP engagement signals and performance data to refine "rep-driven" vs. "non-rep-driven" channel strategies. - Drive data-driven decision-making by translating observations into actionable improvements for campaign targeting and ad spend. Qualifications - 4+ years of experience in a client-facing, strategic role within SaaS, analytics, consulting, or technology-driven environments. - Hands-on experience supporting omnichannel marketing, campaign analytics, or commercial strategy within Pharma, Life Sciences, or Healthcare. - Strong ability to interpret complex performance data and translate it into clear recommendations for campaign optimization and media investment. - Experience advising customers on campaign performance, channel effectiveness, and ongoing optimization, not just implementation. - Deep understanding of the North American pharmaceutical marketing ecosystem, including brand teams, analytics, marketing operations, and commercial excellence. - Proven ability to become a trusted strategic partner to customers and customer vendors, influencing decisions across brand, marketing, and analytics stakeholders. - Comfort operating in ambiguous environments where strategies evolve based on real-world results and insights. - Strong storytelling and communication skills, with the ability to present insights to both technical and non-technical audiences. - Analytical mindset with a consultative approach—focused on outcomes, impact, and ROI rather than outputs alone. - Highly collaborative, proactive, and action-oriented, with the ability to balance multiple priorities in a fast-paced environment. - Curious and continuously learning, with a passion for improving how omnichannel strategies are planned, executed, and optimized. - Low ego, high ownership, and motivated to make a meaningful impact for customers and patients alike. Benefits - Values-Based Culture: We Ignite Innovation, Own It, and Stand Together. - AI-Native Environment: We use AI and agentic automation to 10x our efficiency and impact, encouraging constant curiosity in leveraging and integrating AI. - Comprehensive Rewards: Meaningful stock option grants, immediate medical/dental enrollment, and flexible time off. - Remote-First Flexibility: WFH flexibility with intentional, high-value in-person collaboration and socials. Location ODAIA is a remote-first organization, with employees located across Canada and the U.S. Our primary office hub is located in central downtown Toronto and walking distance from Union Station. This role requires travel within the US and Canada to support strategic customer meetings, industry conferences, and internal meetings and offsites. Employment Verification Any conditional offer of employment made to a successful candidate will be subject to the full satisfaction with the results of any background and reference checks. Job Process & Interview Disclosure ODAIA does not use artificial intelligence (AI) to review applications, filter or analyze resumes. Our recruitment team may use an AI-powered meeting assistant to record and transcribe interviews for note-taking purposes only. Diversity, Equity & Inclusion ODAIA is an equal opportunity employer. We are committed to building an environment where everyone feels included, valued, respected, and heard. Accommodations and Accessibility Accommodations are available upon request. If you need assistance or accommodation due to a disability or special need at any stage of the recruitment process, please contact us.

Role Description We’re currently looking for a MicroStrategy Developer with strong technical expertise to join our team and contribute both to development and cloud migration initiatives. 📍 Location: Colombia / Peru (Remote) Responsibilities - Build dashboards and analytical solutions using MicroStrategy - Design and develop ETL processes using SSIS (Visual Studio) - Participate in MicroStrategy platform migration and modernization projects (On-Premise to Cloud) - Work on data integration using SQL Server, Azure, and other data sources - Contribute to the design of MicroStrategy architectures tailored to different business needs - Manage the platform using tools such as Workstation, Developer, Object Manager, and Library - Troubleshoot and resolve technical issues in both MicroStrategy and databases - Optimize performance and processes in SSIS and SQL Server - Develop scripts and automations (e.g., using Python) Qualifications - Strong hands-on experience with MicroStrategy (development and administration) - Experience building dashboards / Dossiers - Solid ETL experience using SSIS (Visual Studio) - Experience working with SQL Server - Experience in data integration and ETL automation - Experience participating in migration projects (ideally cloud-based) - Experience managing or installing MicroStrategy on-premise environments - Strong troubleshooting and problem-solving skills - Intermediate to advanced English level (must be able to hold conversations in English) Requirements - Experience migrating MicroStrategy to the Cloud - Knowledge of or experience with Azure - Background in BI / Data Warehouse architecture - Experience with MicroStrategy tools (Workstation, Object Manager, Library, etc.) - Python knowledge for automation - Experience optimizing SSIS processes and databases Benefits - Long-term contract - Salary in USD - 100% remote work

• Lead Pod-level strategy from brief to execution — owning brand strategy, social strategy, annual planning, and communications strategy with a clear point of view and the experience to back it up. • Show up as a senior thought partner across Pods, Strategy leadership, and agency stakeholders. Contribute to pitch leadership, multi-Pod initiatives, and discipline-level growth conversations. • Set the standard for integrating social listening, analytics, and cultural intelligence into strategic development. You have a deep understanding of marketing data and business analytics — and you know how to translate complex data requests into clear, actionable insights that guide creative direction, optimize campaigns, and shape performance reporting. You'll drive innovation by identifying and operationalizing new methodologies and ways of working to deliver best-in-class reporting and data usage. • Collaborate closely with creative leads to ensure strategy fuels — not constrains — the work. You know how to be a creative partner, not just a strategic gatekeeper. • Develop sharp, culturally grounded insights that move beyond surface-level data. You know how to listen to audiences, synthesize what matters, and turn research into strategy that resonates.