Reservations & Guest Support Specialist – Remote Location: Remote (United States) Company: Destination Knot About Destination Knot: Destination Knot is a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. We prioritize organization, clear communication, and delivering a consistently positive client experience. Position Overview: The Reservations & Guest Support Specialist provides client-facing and administrative support related to reservations, scheduling, and guest inquiries. This role is responsible for maintaining accurate records, assisting with confirmations and updates, and ensuring timely, professional communication throughout the coordination process. This position is well-suited for individuals who are organized, service-oriented, and comfortable working independently in a remote environment. Key Responsibilities: Assist with reservation requests, confirmations, and scheduling updates Respond to guest inquiries via email, phone, and messaging platforms Maintain accurate records, calendars, and service documentation Monitor timelines to ensure changes and confirmations are processed correctly Provide general guest support to ensure a smooth and positive experience Follow established workflows and quality standards Collaborate with internal team members to support daily operations Qualifications & Skills: Strong customer service and communication skills High attention to detail and organization Ability to manage multiple tasks in a remote work environment Basic computer proficiency and ability to learn new systems Professional, reliable, and responsive Previous experience in guest services, reservations, customer support, hospitality, or administrative roles is helpful but not required. Work Environment & Schedule: Fully remote position Flexible scheduling may be available Training and ongoing guidance provided Why Work With Destination Knot: Remote work flexibility Structured and supportive work environment Clear expectations and established processes Opportunity to build coordination and guest support skills How to Apply: Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted regarding next steps. $50,000 - $65,000 a year

Support Team Specialist (1099 Contractor, Part-Time) Schedule: approx 12-16 hours/week | Weekdays 4:00 PM – 8:00 PM EST + Weekends 11:00 AM – 3:00 PM EST Location: United States (Required) About ThirdChannel ThirdChannel is the all-in-one solution for retail execution driven by passionate brand experts and cloud-based technology. Working with globally recognized companies, we empower retailers and brands with actionable data, attributable trust in their workforce, and a genuine competitive advantage. We are passionate about the retail industry, the companies we serve, and our rep force. ThirdChannel is seeking a dependable and solutions-oriented Support Team Specialist to join us as a 1099 contractor on a part-time basis. This role is essential in providing responsive technical and rep support coverage during evening and weekend hours. You will serve as a primary point of contact for inbound support requests, ensuring customers and team members receive timely, professional, and solution-focused assistance. Responsibilities: - Manage inbound technical and operational support inquiries via email and ticketing systems - Troubleshoot common user questions such as platform navigation, login issues, mobile app usage, and file upload challenges - Communicate clearly and calmly with non-technical users - Take ownership of tickets from intake through resolution - Escalate complex issues appropriately and ensure proper follow-up - Maintain thorough, accurate documentation of issues and resolutions Qualifications: - Experience in technical support, customer support, or help desk roles - Strong written communication skills - Ability to independently troubleshoot and problem-solve - Highly organized, analytical thinker with strong documentation habits - Professional, service-oriented mindset - Self-directed and comfortable working independently - Comfortable using support tools and internal systems (Zendesk experience preferred) - Reliable internet connection and distraction-free workspace - Availability for scheduled evening and weekend hours - Must be U.S.-based This role is ideal for someone detail-oriented, accountable, and committed to delivering excellent support experiences. If you enjoy solving problems and helping teams succeed, we’d love to connect.

Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Outbound – Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program. This role requires one-day travel to New York City for a four-hour training session. Travel is company-arranged and covered; candidates must be able to travel by air. This role offers a completion bonus for employees who meet performance expectations, paid in installments at key milestones and contingent upon active employment. Responsibilities This project helps take charge of people's health journey through tailored nutrition – food-as-medicine programs – that are medically designed to empower members fight chronic illness. Some of what you will be doing: - Team members will perform outbound calls to enroll the person into their food box program or to reauthorize the person into the program. - Have a passion for helping members make decisions that will enhance their healthcare experience - The best part, you will be making a difference in someone’s life! How to thrive when working at home: - Safety - Choose a consistent work area/office - Make your area physically safe - Stay organized - Personalize your desk! - Security - Privacy matters - Keep it quiet - remember, we are dealing with patients! - Protect your computer - Support - Communicate - We coach and focus on your performance - Quality matters - Success - Get ready for work! - Prepare yourself mentally - Use your resources - On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. . Qualifications We want you to be successful, so these are some of the qualifications required: - High School Diploma or General Education Degree (GED) required - Strong computer experience (data entry, screen navigation, keyboarding), - Experience with Microsoft Outlook (email) and Word - Excellent customer service skills - Ability to adhere to daily schedules and duties - Excellent oral and written communication skills - Excellent demonstration of caring and compassion - Bilingual in English and Spanish - Able to provide 2 monitors at least 22 inch with HDMI and Display ports - Able to travel to New York City for 1 day to attend a four hour training. Travel is company-arranged and covered; candidates must be able to travel by air. Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare CSR role is $15.50 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5211 #INDBilingual

Overview Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Some of what you will be doing: - Provides exceptional customer service and engagement via telephone - Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns that are assessed through outreach programs - Respond to the needs of a 24/7/365 operation as needed - Researches, identifies and solves problems; verify eligibility of services and places call backs as required - Meets and supports established service and sales and business objectives by meeting and exceeding performance standards - Ability to communicate effectively with callers from diverse socio-economic, cultural, geographic, racial, and age groups - Ability to multi-task (simultaneously think, talk, type) - Uses excellent listening skills to receive, process and document detailed information How to thrive when working at home: - Safety - Choose a consistent work area/office - Make your area physically safe - Stay organized - Personalize your desk! - Security - Privacy matters - Keep it quiet - remember, we are dealing with patients! - Protect your computer - Support - Communicate - We coach and focus on your performance - Quality matters - Success - Get ready for work! - Prepare yourself mentally - Use your resources - On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. . Qualifications We want you to be successful, so these are some of the qualifications required: - High School Diploma or General Education Degree (GED) required - this will be verified during background check - Strong computer experience (data entry, screen navigation, keyboarding), - Experience with Microsoft Outlook (email) and Word - Excellent customer service skills - Ability to adhere to daily schedules and duties - Excellent oral and written communication skills - Excellent demonstration of caring and compassion - Able to provide 2 monitors at least 22 inches with HDMI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Healthcare Customer Service Rep is $15.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: #INDNONC