Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base of more the 30,000 and a team of over 180 in the USA, Australia, UK, Canada and New Zealand. The Finance Team is responsible for providing and delivering accurate, timely and expert financial and accounting management services enabling the business to make effective, considered decisions while ensuring regulated and compliant activity. Strong governance and effective risk management. The Accounts Receivable Specialist focuses on the management of invoices and outstanding payments, ensuring that financial data is captured in a timely and accurate manner and that outstanding debts are recovered promptly, effectively, and professionally. THE PURPOSE OF YOUR ROLE The Accounts Receivable Specialist is responsible for managing customer accounts to ensure timely payment of invoices, reducing aged debt, and maintaining healthy cash flow. This role balances relationship management with firm but professional collection practices. WHAT YOU WILL BE DOING In this role, you will be accountable for… Collections & Aged Debt Management · Monitor AR aging reports and proactively follow up on overdue balances. · Implement structured strategies to manage aged debt and minimise debt exposure. · Maintain regular contact with customers via phone and email, including issuing reminder notices for outstanding balances. · Secure payment commitments and accurately document all collection activity in financial systems. · Identify high-risk or delinquent accounts and escalate appropriately. · Assess severely overdue accounts and provide recommendations regarding bad debt write-offs in line with policy. · Work cross-functionally with Customer Success to manage at-risk accounts while maintaining a strong customer experience. Dispute Resolution & Credit Management · Identify billing discrepancies or disputes impacting payment. · Investigate customer issues in partnership with the Billing Specialist and internal stakeholders. · Process approved credit notes in accordance with company policy. · Track dispute resolution progress to ensure timely recovery of outstanding amounts. · Manage and resolve issues identified during customer contact to remove barriers to payment. Cash Application & Reconciliation · Take ownership of end-to-end receipting of customer payments across all entities. · Allocate incoming payments accurately against customer accounts. · Reconcile customer accounts and resolve unapplied or misapplied cash. · Support month-end AR reconciliations in partnership with the Revenue Accountant. Accounts Inbox & Stakeholder Management · Manage the shared accounts inbox, responding to customer and internal queries promptly and efficiently. · Capture all relevant information in financial systems to maintain accurate records. · Provide clear, professional communication to both external customers and internal stakeholders. Reporting & Insights · Provide aging summaries and collection forecasts aligned to revenue targets. · Highlight trends in delayed payments and emerging credit risks. · Contribute insights to improve DSO and reduce aged receivables. Other Responsibilities · Assisting with continuous improvement of systems, controls and working practices. · Developing and maintaining an awareness of applicable tax regulations across all entities. · Liaising closely with the sales and support team. · Undertaking any other reasonable duties as required. Relationship Management: · Building and maintaining strong working relationships with all internal and external parties ensuring transparent, proactive and effective communication always. · Attending and proactively contributing to customer, partner and internal meetings with the view to add value in a constructive manner. Professional Development: · Actively looking to build own career through delivery of self and assisted professional development initiatives. · Being a thought leader both within Actionstep but also in the wider industry. · Staying abreast of industry best practice patterns, products and technologies and assisting in process improvement activities as required. Continuous Improvement: · Proactively in identifying and participating in the continuous improvement of processes and procedures within the Relevant Team department. · Actively contribute to the development and maintenance of a strong department culture ensuring knowledge and experience is shared. Health & Safety: Assuming responsibility for your own and others safety and wellbeing, following all safety and wellbeing procedures and instructions, including reporting hazards, incidents and accidents and participating in safety and wellbeing initiatives and programmes as required. Other Responsibilities: Undertaking any other reasonable duties as required

At Bel, we are not just a company—we are a company on a Mission, built on 160 years of bold innovation, family values, and a commitment to social purpose. With beloved brands like Babybel®, GoGo squeeZ®, The Laughing Cow®, and Boursin®, our snacking solutions bring more than joy; they want to serve as a force for good. Our U.S. Mission? To help close the critical 80% nutrition gap by making it easier for Americans to eat more fruits, veggies, and dairy as part of their daily lives. #IWorkForAllForGood The company has headquarters in Chicago (Bel USA) and New York City (Materne North America) and operates 4 manufacturing plants in Little Chute, WI; Brookings, SD; Traverse City, MI; and Nampa, ID. Job Description Summary The Sr. Accounts Receivable & Deduction Specialist is responsible for the full accounting life cycle management of a specific portfolio of customers and the day-to-day operations of the Accounts Receivable & Deduction department. This role will manage the deduction process, ensure timely posting of customer payments, follow-up on past due invoices and provide detailed analysis of all deductions to ensure accurate and timely reconciliation and resolution. In addition, this role will participate in supporting special departmental initiatives and projects when assigned. This position will be set in a fast-paced environment and will require accuracy, time management, and flexibility. This is a remote, non-exempt role based in Midwest or Northeast US. Must have CPG AR Deductions experience. Essential Duties and Responsibilities - Cash application: Manages daily cash receipts, retrieves lockbox deposits and ACH/EFT reports; creates electronic files and performs cash application. Maintain tracking files and make updates daily. - AR Balances: Collaborates with the Treasury group to reconcile the general ledger and bank accounts. - Deductions: Responsible for deduction research and clearing in a timely manner: Assess open Debit Memo’s ensuring consistent, timely & accurate reporting and reconciliation. - Websites: Monitors customer-based websites to obtain deduction and payment documentation. - EDI: Utilizes EDI platform to retrieve remittance details and solve invoicing issues. - Brokers: Prepare and process broker check requests, maintaining files and preventing deductions from occurring by processing check requests timely. - Escalations: Follow guidelines for proper escalation of unresolved items. - Credibility: Establish relationships cross-functionally and with Customers / Brokers to maintain a steadfast focus on achieving goals and meeting Key Performance Indicator (KPI) targets. - DEALS: Provides internal support cross-functionally regarding deals that can be closed or remain open due to unresolved deduction balances. Utilize trade management tool. - Collections: Monitor customer accounts, identifying past-due payments. Follow up with customers on past-due invoices via phone and/or email. Manage collection efforts. Maintain detailed records of collection activities, including communication of payment arrangements, and any actions taken. - Dispute Resolution: Investigate and resolve customer inquiries, deductions, billing disputes and/or past due invoices. File claims for all invalid deductions. Handle unique or complex billing scenarios. - Communication: Value added and action-oriented collaboration cross-functionally to Inform others of any specific issues or trends. - Credit Reviews: Verify the creditworthiness of customers, setting credit limits, and monitoring accounts. - Accounting Support: Prepare audit files (external, internal and tax) and month-end / fiscal year analyses. - Other duties: All other duties & special projects as assigned by direct manager or senior management. Qualifications and Competencies - High School Diploma or equivalent required; Some accounting college coursework is preferred. - 10+ years of related AR experience required. - 5+ years related experience in a CPG deduction/collection role, analyzing and reconciling items such as: Trade/Billbacks, Shortages, Logistic Penalties, Spoils and/or other AR deduction miscellaneous items. - Experience working with Trade Fund/Promotion Management tools preferred. - Highly proficient technology skills including ERP SAP ECC [or SAP HANA S4] systems, EDI and Microsoft Suite [specifically Excel, Word, and Power Point]. - Ability to work independently and as part of a team; Strong organizational and time management skills. - Flexibility and adaptability: Readiness to adapt to different workflows, communication styles, and priorities as needed to effectively collaborate with various departments and external entities. - Possesses high credibility, integrity, and adaptability: Effective in establishing rapport and building productive relationships with team members and cross-functional partners. - Demonstrates professionalism & excellent interpersonal and communication skills (written and verbal). - Exceptionally detailed and organized, with the ability to step back and analyze for anomalies. Performance Attributes: Business agility, adaptability, efficiency, accuracy, timeliness, competence, resourceful, and thoroughness of work performed; ability to quickly learn new concepts and processes; drive to take initiative and to improve processes; organized and good record keeping skills; ability to gain the trust and respect of others; maintain the integrity of confidential business and product information; ability to communicate effectively and develop good working relationships with all levels of the company; ability to work with and through others to accomplish goals & objectives of the Company. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total Rewards - Base Salary: $73,000-$83,000 (Non-Exempt) - Bonus Opportunity: 7% - PTO and Medical, Dental and Vision Benefits from Day 1 - 401k Match Bel Brands is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status or any other basis protected by applicable federal, state, or local laws. Bel Brands prohibits harassment of applicants or employees based on any of these protected categories. It is also Bel Brand’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Bel Brands is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation or assistance in using the website, please call 312-462-1500. 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• Creating and issuing invoices to customers for goods and services rendered. • Receiving and recording customer payments through various methods, including checks, credit card payments, and electronic funds transfers. • Applying payments to customer accounts and ensuring accurate allocation. • Evaluating the creditworthiness of customers and establishing credit limits. • Monitoring overdue accounts and following up with customers to secure payments through phone calls, emails, or other communication methods. • Matching incoming payments with outstanding invoices, resolving discrepancies, and analyzing accounts receivable aging reports to track the status of outstanding balances. • Building and maintaining positive relationships with customers by addressing inquiries and resolving payment issues. • Collaborating with the sales team to resolve payment-related issues and ensure timely revenue recognition. • Developing and implementing effective collection strategies to reduce overdue accounts and minimize bad debt.

Title: Healthcare Accounts Receivable Specialist Location: Cherry Hill United States Job Description: Overview We are looking for an Accounts Receivable Specialist to join our team at Bancroft in Cherry Hill, NJ. This position is 4 days in the office, 1 remote. At Bancroft, we rely on a meticulous financial system to drive our organization forward. Our accounts receivable department keeps that system running smoothly by managing cash influx and collecting payment from Funders/Insurance payers. The accounts receivable specialist will have both a day-to-day understanding of the daily billing and collection activities which have an ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued Funders/Insurance payers. Responsibilities ● Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared. ● Communicate discrepancies to management, identify slow-paying Funders/Insurance payers, and recommend collection candidates. ● Assist in streamlining the accounts receivable process by identifying areas for performance improvement. ● Monitor and collect accounts receivable by contacting Funders, Insurance payers, Client or Individual served via telephone, email, and mail. ● Strengthen and grow relationships with Individual served/Clients by communicating pastdue accounts. ● Exercise integrity and confidentiality in financial reporting, and comply with national and local financial requirements. ● Performs other related billing and collection responsibilities as required. Remains flexible and adaptable in work schedule and assignments as defined by organizational and department needs. ● Assist director with any billing and A/R research reporting and projects. ● Supports the resolution of issues at the earliest stage of the billing process, including resolution of rejected claims to ensure payment of all claims meeting eligibility requirements. ● Performs financial communications to all Individual served/clients', and Funder/Insurance representatives' inquiries relating to insurance coverage for services, eligibility issues, Individual/client responsibility, balance resolution and other inquiries relating to coverages and services. ● Identifies, researches, and resolves differences in payment versus expected payment from third party payers, if situations arise. ● Able to evaluate, understand and explain an insurance explanation of benefits in an effort to support Individual served/Clients' interpretation of coverage and potential financial exposure. ● Abides by the Bancroft Code of Ethics, Mission Statement, and Vision Statement in promoting ethical behavior, establishing relationships and providing guidance in decisionmaking situations. ● Remains current with required training certifications, meets state-regulated licensing and regulatory accreditations, and adheres to mandatory requirements. ● Willingly and effectively cooperates with Bancroft, The Department of Human Services, The Division of Developmental Disabilities (DDD), and other Pennsylvania and Delaware licensing or state agencies or local municipalities in any inspections and investigations, upon request. ● Maintains a safe and respectful environment, free of abuse, neglect, or exploitation; does not allow weapons, threats, bullying or intimidation. ● Reports any violations of Bancroft policy and procedure to the appropriate individual as soon as the incident occurs. ● Demonstrates Bancroft's core value of Respect in the performance of position Qualifications HS diploma, with a certificate or associate's degree in Health Care Reimbursement preferred and demonstrated experience of at least three (3) years in reimbursement and/or funding required. The successful applicant will be proficient in Excel, and other Microsoft Applications, including Word and PowerPoint. Salesforce experience is a plus. Ability to learn and effectively utilize internal billing systems, clearinghouse sites and various payer portals is required. Special Skills: Customer service oriented with a focus on problem resolution and good outcomes for internal and external stakeholders. Excellent interpersonal skills and demonstrated strength in written and verbal communications. Able to learn and retain information and record accurate notes. Able to follow procedures and be detail oriented. Able to collaborate and communicate effectively with all levels of the organization. High degree of integrity with a strong mission orientation, consistent with Bancroft's vision, mission and values. Valid driver's license required in incumbent's legal name and current address with no provisional restrictions. Minimum 18 years of age required. Salary range is $43,000-$47,500. EEO Statement Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team. Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.