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Technical Project Manager
Location
Canada
Posted
64 days ago
Salary
0
Seniority
Mid Level
Job Description
Technical Project Manager
AVAHI
• Own and manage all customer communications throughout the project lifecycle, ensuring transparency and satisfaction. • Schedule and facilitate internal and kickoff calls, onboard the team and customers for project delivery. • Create and manage the lifecycle of projects using Jira boards, ensuring all tasks are tracked and completed on time. • Provide regular project updates to leadership, customers, and AWS sellers, ensuring all stakeholders are informed. • Review and approve delivery team timesheets to ensure accurate billing and project tracking. • Update allocation boards for teams in Clockify, ensuring efficient resource management. • Be the project owner, driving delivery for successful outcomes and customer satisfaction. • Drive the three key KPIs: keeping the project within budget, ensuring timely delivery, and achieving CSAT scores of 8 and above. • Ability to take on and manage multiple projects simultaneously, ensuring all are delivered successfully. • Conduct retrospectives for projects as needed to identify areas for improvement and ensure continuous improvement. • Recognize changes in project scope and facilitate the creation of change orders to manage project changes effectively. • Keep track of and drive project budgets and timelines, ensuring financial and temporal goals are met. • Manage a risk register and develop mitigation plans to address potential project risks proactively.
Job Requirements
- Minimum of 2 years of experience managing AWS professional services engagements.
- AWS Cloud Practitioner certification preferred.
- Certified Scrum Master (CSM) preferred.
- Experience working with Jira for project management.
- Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams.
- Proven ability to deliver projects on time, within budget, and to the satisfaction of stakeholders.
- Familiarity with Clockify or similar time-tracking tools is a plus.
Benefits
- Be part of a fast-moving startup with a dynamic and collaborative culture.
- Opportunity to work with cutting-edge AWS technologies and drive meaningful cloud transformation for clients.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
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• Own and deliver value-based engagements, leading delivery teams from opportunity close through successful delivery, including participating in pre-sales activities and contributing to engagement scoping through influence and suggestion. • Lead and deliver large-scale, high-impact, cross-functional projects that align with organizational strategic priorities, including the management of complex dependencies, risks, and stakeholder expectations. • Form and coach blended teams (internal and customer) in applying agile software delivery, DevOps, and utilizing specific frameworks like Scrum, Kanban, and the Mobius Loop. • Ensure engagements are delivered based on target outcomes, actively linking the work to important customer challenges and demonstrable business value. • Serve as a thought leader in project management practices, advising leadership on emerging trends, and improving internal frameworks and processes. • Manage project processes, approvals, and system tools, including presenting trends (forecasting, scheduling) to leadership and identifying courses of action based on financial analysis. • Act as a Change Agent to identify opportunities for scaling, helping customers understand the value of product-driven organizations over project-driven ones. • Facilitate the formation of successful self-organizing teams, fostering psychological safety and driving overall customer culture toward technology best practices. • Serve as a trusted advisor for key stakeholders and influencers, negotiating within complex situations to achieve account outcomes. • Direct project strategies across multiple workstreams to ensure alignment with organizational goals, while actively including holistic customer needs in strategic planning.



