Role Description Reporting to the Head of Digital Technology, you’ll take ownership of the day-to-day performance, optimisation, and reliability of Gro’s core platforms. This role will involve hands-on monitoring, troubleshooting, and improving — ensuring our systems are not just working, but working well. Working across multiple platforms, integrations, and workflows, you will be helping to ensure everything connects seamlessly as we continue to grow. This is a homebased role with occasional requirements to be on-site. What You’ll Be Doing - System Support & Stability - Monitor and maintain the health of core systems - Ensure data accuracy, workflows, automations, and integrations are functioning correctly - Identify issues early — before they impact clinics, patients, or revenue - Support clean system structure and documentation - Automation - Support and improve integrations across platforms - Troubleshoot sync issues, automation errors, and data inconsistencies - Work closely with the Head of Digital Technology and external vendors - Test and validate system changes and deployments - Ensure data flows are logical, reliable, and compliant - Issue Triage & Resolution - Act as the first point of investigation for system issues - Diagnose root causes (not just symptoms) - Escalate when needed — with clear insights and context - Own issues through to resolution - Documentation & Enablement - Maintain system documentation and internal runbooks - Support development of training materials for teams - Continuous Improvement - Identify opportunities to improve systems and processes - Spot manual work that could be automated - Support rollout of new tools, features, and enhancements Qualifications - Minimum of 2 years experience - HubSpot (Essential) - Experience with CRM or operational platforms (HubSpot preferred) - Strong understanding of integrations and automation - Excellent problem-solving and troubleshooting ability - Clear communication with both technical and non-technical teams - High attention to detail and data accuracy - Ability to work independently with strong ownership Requirements - Building and maintaining workflows - Branching logic and conditional rules - Enrollment and re-enrollment logic - Troubleshooting and optimisation - Identifying and resolving workflow conflicts and data issues Nice to Have - Experience with Zapier or similar tools - Exposure to APIs or integration logic - Experience in healthcare or regulated environments - Familiarity with platforms like Zenoti or Shopify Why This Role Matters This role sits at the centre of how Gro operates. When systems run well — clinics run better, teams move faster, and patients have a smoother experience. You won’t just be maintaining systems; you’ll be strengthening the backbone of the business. Apply Now If you’re someone who enjoys solving real problems, improving systems, and making a tangible impact — we’d love to hear from you.

Appian System Administrator Full Time, Remote Public Trust Clearance Sign-on bonus- $2,500 Referral bonus- $1,000 We are seeking a self-sufficient professional with Appian System Administration skills to join our small, nimble platform team. This role is pertinent to maintaining, enhancing, and growing our internal Appian environment hosted on AWS GovCloud. You must be a hands-on problem solver who thrives on troubleshooting complex issues independently, continuously learning, and adapting to platform changes. Core Responsibilities: Appian Administration - Continuously enhance our internal Appian platform site by adding features, improving performance, and implementing best practices - Perform comprehensive Appian system administration including user management, security configurations, site optimization, and health monitoring - Execute Appian hotfixes and upgrades using custom shell scripts developed by our team - Proactively troubleshoot and resolve Appian application and platform issues with minimal guidance - Read, interpret, and apply Appian documentation to solve emerging challenges as the platform evolves - Adapt platform configurations and custom scripts as Appian releases new versions and deprecates older functionality - Monitor and report operating efficiency, performance, and reliability of Appian applications AWS Infrastructure & System Administration (Supporting Role) - Provide hands-on support for AWS GovCloud infrastructure including EC2 instances, S3 buckets, RDS databases, and related services as needed - Perform system administration tasks across Windows and Linux environments supporting the Appian platform as needed - Monitor system capacity, health indicators, and performance metrics; troubleshoot infrastructure issues end-to-end as they arise - Support environments with a focus on availability, durability, and uptime - Maintain working knowledge of Application Servers (JBoss, Tomcat) as part of installation and troubleshooting - Collaborate with the platform team on capacity planning and analytics for forecasting Security & Compliance - Maintain security controls in compliance with VA requirements and conduct remediation from security scans - Assist the platform team in obtaining and maintaining Authority to Operate (ATO) - Ensure VA security and architecture policies are implemented so that the system meets governing VAEC architectural, security, data, and interoperability standards Automation - REQUIRED: Proficiency with Git and GitHub for version control and configuration management - Participate in CI/CD pipelines and deployment automation (Jenkins) - Troubleshoot and enhance existing automation scripts as requirements and platform capabilities change - Drive continuous improvement in deployment processes and operational efficiency Operations & Support - Provide break-fix support and incident resolution for all environments - Quickly and efficiently troubleshoot simple and complex issues to provide outstanding support for internal service level objectives - Demonstrate strong pattern recognition to identify recurring issues and implement preventative solutions - Perform detailed troubleshooting across the full stack-from end-user issues through middleware, application servers, and backend infrastructure - Execute both repetitive operational tasks (routine maintenance, monitoring) and sporadic platform projects (feature additions) - Create and maintain runbooks, operating procedures, and system documentation - Ensure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency, and on-time delivery Required Qualifications: Education & Experience - Bachelor's degree in Computer Science, Engineering, or related field preferred - 5+ years of combined technical experience in production support, site reliability engineering, system administration, or DevOps roles - 2+ years of Appian development experience (process models, interfaces, integrations, data structures) and, or 1-2+ years of hands-on Appian administration experience (system configuration, upgrades, troubleshooting) - 2-3 years of proven, hands-on AWS experience - Experience may overlap across these areas Technical Skills (Non-Negotiable) - Appian Administration: Demonstrated ability to independently troubleshoot and resolve Appian platform and application issues - AWS Expertise: Hands-on experience with AWS services such as EC2, S3, RDS, IAM, Cloudwatch, in all environments (you'll work alongside our AWS team, but must have foundational knowledge) - Git/GitHub: Proficient in using Git for version control and GitHub for collaboration and configuration management - System Administration: Foundational hands-on Linux administration skills (including shell scripting, user management, package management, system updates and maintenance) - Self-Sufficiency: Proven ability to work independently, critically analyze problems, and execute solutions without detailed step-by-step instructions Required Competencies - Critical Thinking: Ability to read requirements, analyze problems, and determine solutions autonomously - Pattern Recognition: Identify trends, recurring issues, and opportunities for improvement - Troubleshooting: End-to-end debugging skills across application, middleware, and infrastructure layers - Continuous Learning: Commitment to staying current with Appian platform changes, reading documentation, and adapting practices accordingly - Attention to Detail: High level of precision in operational tasks and documentation - Communication: Excellent written and verbal communication skills for documentation and team collaboration - Pressure Management: Ability to work well under pressure within a technically challenging environment - Mission-Critical Mindset: Experience in working in mission-critical environment - Must be able to obtain Public Trust clearance Desired Skills & Experience: - Appian Development Skills: If coming from an admin background, development experience (process models, interfaces, integrations) is highly valuable for understanding the platform deeply and contributing to feature development - Cross-Functional Background: Appian expertise (development or administration) with willingness to learn infrastructure is equally valuable as a Linux/AWS system administration background with willingness to learn Appian, we prioritize depth in Appian with the ability to grow into infrastructure responsibilities - Monitoring Tools: Experience with CloudWatch or similar monitoring/logging tools - Agile Experience: 3+ years working in Agile/Scrum/Kanban environments; highly team-oriented and practices collaboration as a key to success - Federal Experience: Prior work on a software development project in a federal government setting - DevOps Tooling: Familiarity with modern DevOps tools and practices - Self Sufficient: High capability to learn, retain knowledge and work independently under minimal supervision What Success Looks Like: - You can independently execute, and troubleshoot Appian hotfixes and upgrades using our operations - You proactively identify improvements to our platform and implement them - You maintain comprehensive documentation that enables knowledge sharing - You adapt quickly to Appian platform changes and update our processes accordingly - You balance routine operational tasks with strategic platform enhancements - You contribute to maintaining our ATO and security compliance posture - You effectively collaborate with the Platform team to ensure seamless integration and support for the Appian platform Work Environment: - Small, collaborative platform team where your contributions directly impact the product - Mix of repetitive maintenance tasks and innovative platform improvement projects - Requires reading Appian documentation and staying current with platform evolution - Fast-paced environment supporting mission-critical government operations About Semper Valens Solutions: Semper Valens Solutions, Inc. (SVS) is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cost Effective Software and Systems Engineering, Field Support, Training and Full Life cycle Support Management to the DOD and VA community. At Semper Valens, our vision is to remain a creative, cutting edge and cost-effective solutions provider where our shared intellect, industry experience, and technology excellence, make a positive difference in our customer's success. Our solutions help bridge the gap between IT and business prioritizations to optimize budgets, risks, and operational processes. We search for outstanding technical professionals, hiring at all levels of the experience spectrum; intermediate, journeyman and senior. Consider us for your career plan. Semper Valens Solutions is an Equal Opportunity Employer Semper Valens Solutions proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth, or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active-Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require reasonable accommodation to apply for a position with Semper Valens Solutions through its online applicant system, please contact Semper Valens Solutions Human Resources Department at (830) 899-6870. Semper Valens Solutions is an affirmative action/equal opportunity employer - minorities, females, disabled, and protected veterans are urged to apply. Applicants have rights under Federal Employment Laws. All Jobs at Semper Valens Solutions: https://sempervalens.com/careers

Req ID: 364350 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Tableau Administrator with AWS - REMOTE to join our team in Mclean, Virginia (US-VA), United States (US). We are seeking a skilled Tableau Administrator with experience in AWS to join our team. The ideal candidate will be responsible for managing and optimizing our Tableau Server environment hosted on AWS, ensuring efficient operation, data security, and seamless integration with other data sources and analytics tools. Day to Day Responsibilities: - Manage, configure, and administer Tableau Server on AWS, including setting up sites and managing user access and permissions. - Monitor server activity/performance, conduct regular system maintenance, and troubleshoot issues to ensure optimal performance and minimal downtime. - Collaborate with data engineers and analysts to optimize data sources and dashboard performance. - Implement and manage security protocols, ensuring compliance with data governance and privacy policies. - Automate monitoring and server management tasks using AWS and Tableau APIs. - Assist in the design and development of complex Tableau dashboards. - Provide technical support and training to Tableau users. - Stay updated on the latest Tableau and AWS features and best practices, recommending and implementing improvements. Minimum Requirements: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - 5+ years experience as a Tableau Administrator, with strong skills in Tableau Server and Tableau Desktop. - 10+ years experience with IT - 2+ years experience with AWS, particularly with services relevant to hosting and managing Tableau Server (e.g., EC2, S3, RDS). Desired Skills: - Familiarity with SQL and experience working with various databases. - Knowledge of data integration, ETL processes, and data warehousing principles. - Strong problem-solving skills and the ability to work in a fast-paced environment. - Excellent communication and collaboration skills. - Relevant certifications in Tableau and AWS are a plus. About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. #LI-NorthAmerica

WHO WE ARE Prowess Consulting is a consulting firm that specializes in helping the largest enterprises in the technology industry define, manage, benchmark, and market their solutions and services. We take great pride in investing the time and effort to gain a deep understanding of our clients’ technologies, their customers, and the stories and strategies they need to tell to be successful in the market. Our team of technology and marketing experts is immersed in the technology trends that affect our clients’ businesses, so we can add value at every stage of engagement to help them succeed. WHO YOU ARE Prowess Consulting is looking for an enthusiastic junior System Administrator/Test Engineer to join our team on a contract basis. The ideal candidate will have skills in a variety of technologies including storage, compute, and networking. Strong trouble shooting and creative problem-solving skills. Ability to communicate effectively to resolve issues. To be considered for this role, you must reside in one of the following states: Alabama, California, Colorado, Connecticut, Georgia, Iowa, Michigan, Mississippi, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. This is a full-time role with Prowess Consulting. This role can be worked remotely, however collaboration with teammates centered in the Pacific time zone will be essential. No third-party agencies, please. THE ROLE - Researching, testing, development and writing in support of benchmarking, and testing - Running publicly available hardware benchmarks and tracking results - Running provided Python/PowerShell/Bash/Shell scripts or interactive steps to stress test server infrastructure hardware QUALIFICATIONS - Associate degree in a technical field such as computer science, computer engineering or related field required - 2+ years or working knowledge with scripting languages such as Python and Batch/Shell scripts - Ability to take clear notes and write concise technical documentation - Ability to analyze/interpret test results and provide recommendations to improve testing. - Must be able to work Pacific Time Zone NICE TO HAVE - 2+ years’ experience in a Windows environment - 2+ years' experience with Linux Administration - 1+ year experience in configuring enterprise storage - 1+ year consumer hardware benchmarking and testing - 2+ years with building sandbox and lab environments - Ability to conduct research to learn and understand new technologies - Additional experience in the following areas: - Kubernetes - AI/ML workloads - Microsoft SQL Server - MySQL - Virtualization such as Microsoft Hyper-V, VMware vSphere, Nutanix AHV - Nginx - Redis ADDITIONAL DETAILS - The offered base pay range for this specific positing is $75,000 - 100,000 per year, DOE - Pay ranges are different for different work locations within the U.S., which allows for competitive pay and consistency in different states - U.S. based employees, working 30 hours per week or more have access to medical, dental, and vision insurance, basic life insurance, a 401K plan with matching, well-being benefits, education benefits, among others. - U.S. based full-time employees receive 11 paid holidays, and accrue paid time off Prowess Consulting is an equal-opportunity employer, and diversity is a core value for us. We are a Minority/Women-owned Business Enterprise (WMBE) in Washington, and we committed to diversity, equity, and inclusion. At Prowess Consulting, we are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. We provide a well-rounded benefits package including health insurance, flexible spending account, life and disability insurance, paid time off, and retirement plan investing. For more information, please visit www.prowessconsulting.com