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Parsec Automation, LLC (Parsec) is a trailblazing creator and provider of manufacturing operations management software. Consistently recognized by organizations like Gartner and IDC and a winner of numerous awards, including the Data Breakthrough Awards, American Business, and Best in Biz, Parsec exemplifies leadership in the dynamic, fast-paced manufacturing sector. With global manufacturers leveraging its innovative TrakSYS™ platform to tackle even the most complex manufacturing challenges, Parsec’s solutions are actively optimizing efficiency, quality, and compliance at over 11,000 plants in more than 140 countries. Committed to customer success and driven by innovation, Parsec continues to fulfill its mission of making the management of manufacturing operations as simple as possible. Parsec is backed by BVP Forge, a $780M fund in partnership with the $20B Bessemer platform that has backed industry-defining businesses such as LinkedIn, MindBody, Procore, Shopify, and Toast. BVP Forge combines Bessemer’s front-line industry insights, proven growth IP, and robust executive network with tailored resources for self-sustaining companies and the ForgeEdge™ operational program.
Pre-Sales Solution Engineer (EU)
Location
United States
Posted
131 days ago
Salary
$40 - $60
Seniority
Mid Level
Job Description
Pre-Sales Solution Engineer (EU)
Parsec Automation
About Parsec Parsec Automation, LLC is a global leader in manufacturing operations management software. Recognized by Gartner, IDC, and numerous industry awards, Parsec’s flagship MES platform, TrakSYS™, powers efficiency, quality, and compliance improvements at over 11,000 plants across 140+ countries. Manufacturers such as Johnson & Johnson, Merck, Toyota, Procter & Gamble, Hershey, Siemens, and DuPont rely on TrakSYS to manage complex operations with clarity and precision. Parsec is backed by BVP Forge, part of the $20B Bessemer platform, known for supporting category-defining companies such as LinkedIn, Procore, Shopify, and Toast. Role As a Pre-Sales Solution Engineer, you will be a critical technical resource and partner to the sales team, helping to drive the entire sales cycle from discovery and qualification to closing. You’ll work directly with potential customers to understand their manufacturing challenges, demonstrate how TrakSYS can meet their specific needs, and design tailored solutions that deliver measurable impact. You’ll also provide technical expertise in crafting compelling demos, designing proof-of-concept (PoC) implementations, and ensuring technical feasibility. Responsibilities Technical Sales Leadership: - Partner closely with sales representatives to manage the discovery and qualification process, identifying customer needs and designing solutions using TrakSYS that align with their business goals. - Work alongside the sales team throughout the sales cycle to identify opportunities and qualify leads. Product Demonstrations: - Prepare and deliver high-quality product demonstrations tailored to the unique needs of each client. - Showcase how TrakSYS integrates across the four key manufacturing technology layers: Machine, PLC, SCADA, and ERP. Solution Design & Customization: - Analyze customer manufacturing processes and challenges, such as production efficiency, quality control, inventory management, and maintenance. - Design detailed TrakSYS solutions that integrate seamlessly into their existing systems and provide end-to-end visibility and control. Proof of Concept (PoC) Development: - Lead the development of PoCs to validate TrakSYS's feasibility and effectiveness. - Build custom demo environments using your technical expertise in SQL and C# to simulate real-world scenarios and meet specific customer requirements. Collaboration & Cross-Functional Engagement: - Work with product management and engineering teams to communicate customer feedback, ensuring continuous product improvement. - Assist in shaping the future direction of the TrakSYS platform by sharing insights from your engagements. Customer Engagement & Relationship Management: - Act as the trusted technical advisor for key stakeholders throughout the sales and implementation process. - Build strong, long-term relationships that drive customer success and product adoption. Required Qualifications Technical Experience: - Strong experience with Manufacturing Execution Systems (MES) and a deep understanding of the technology layers that support manufacturing, including PLC, SCADA, and ERP systems. - Proficiency in SQL and experience building complex queries to support demos and PoCs. - Proficiency in C# or another object-oriented programming language for customizing solutions and integrations. Sales Collaboration: - Experience in a Sales Engineer, Solutions Engineer, or Pre-Sales Engineer role, ideally within a manufacturing or industrial software environment. - Proven track record of working collaboratively with sales teams to manage customer discovery, qualify opportunities, and successfully close deals. Communication and Problem-Solving Skills: - Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. - Strong analytical and problem-solving skills, with a focus on designing scalable and effective solutions that align with customer needs. Industry Knowledge: - Familiarity with common manufacturing challenges, such as production optimization, quality management, inventory control, and equipment maintenance. Preferred Qualifications - Hands-on experience with TrakSYS or similar MES platforms. - Knowledge of modern manufacturing technologies, including cloud integration, digital transformation trends, and Industry 4.0 practices. Travel Requirements - The role requires approximately 40-60% travel, primarily across Europe, with occasional travel to the United States.
Benefits
- 401(K), 401(K) matching, Company-sponsored outings, Continuing education stipend, Dental insurance, Disability insurance, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Generous PTO, Health insurance, Highly diverse management team, Open door policy, Life insurance, Open office floor plan, Paid holidays, Paid sick days, Onsite office parking, Performance bonus, Promote from within, Lunch and learns, Free snacks and drinks, Team based strategic planning, Vision insurance, Some meals provided, Mental health benefits, Hybrid work model, Mother's room, Floating holidays, Bereavement leave benefits
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The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers. Base Pay Range $158,400—$253,440 USD Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Senior Sales Engineer, Enterprise
AxonProtect Life. Obsolete the bullet. Global tech company dedicated to capturing truth with connected cameras & devices.
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. The Opportunity The Enterprise team at Axon focuses on helping large, complex organizations reimagine how technology can improve safety and operational efficiency at scale. As a results-driven Senior Sales Engineer here, you’ll enjoy a fast-paced, evangelistic startup environment and the opportunity for autonomy, ownership, and influence. In this role, you’ll work on impactful opportunities, apply technical expertise to shape how our solutions are applied to cutting edge outcomes, directly influence product innovation, and have the freedom to confidently challenge assumptions in order to grow the business and our customers’ success. Location- Remote, west coast based Reports to the Sr. Director, Engineering- Enterprise Travel is 50% Your Impact - Enterprise Technical Sales Success: own securing technical wins and influencing purchasing decisions by architecting solutions leveraging Axon’s ecosystem that deliver value in alignment with customers’ business and technical requirements - Strategic Technical Leadership: build deep relationships with executive and technical stakeholders as a trusted technical advisor throughout the Enterprise customer journey, from early discovery and solution design through executive alignment and deal closure - New Use Case Development: identify and architect high-value, industry-leading solutions by uncovering customers’ emerging operational needs and next-generation desired outcomes - Drive Customer-Based Product Innovation: deliver detailed, data-driven customer feedback and insights to influence product roadmap prioritization and market fit - Exceptional Cross-Functional Relationships: establish collaborative partnerships across Sales, Product, Engineering, Professional Services, and Customer Success to accelerate the business, mature processes, and foster strong teamwork - Elevated Team Excellence: strengthen team performance by documenting and sharing best practices and domain expertise, as well as continuously sharpening your craft Profile of Success Strategic Customer Leadership: - Strategic, customer-facing technical leader with 8+ years of experience excelling in complex Enterprise environments with multiple stakeholders and competing priorities - Discovery expert that deeply understands customers’ core challenges and objectives even if not explicitly stated, and translates them into scalable, outcome-driven solutions especially when pioneering ground breaking applications - Exceptional communicator exhibiting executive presence engaging with both senior decision-makers as well as technical stakeholders to deliver compelling narratives concisely and persuasively articulating a tailored value proposition Experienced Technical Practitioner: - Cloud environments (AWS, Azure, GCP) and architectures - Integrating AI to deliver value - SaaS-based solutions - Working knowledge of networking fundamentals (TCP/IP, DNS, VLANs, firewalls, VPNs) - Familiarity with CCTV and video management systems, and access control technologies (e.g. Genetec, Milestone, Avigilon, Ocularis) is a plus - Education: Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience Thought Leadership & Organizational Influence: - Constructive influencer who professionally challenges assumptions, both with customers and internally, and guides direction to strengthen customer and organizational outcomes - Highly autonomous operator comfortable with ambiguity who still remains deeply collaborative and aligned to team outcomes - Internal strategic partner with a proven record of establishing productive cross-functional relationships that streamline collaboration and eliminate organizational silos - Thought leader guided by strong ethics, grounded in humility, committed to accountability, and resilient for the duration of challenging circumstances Benefits That Benefit You - Competitive salary and 401(k) with employer match - Discretionary paid time off - Paid parental leave for all - Medical, Dental, and Vision plans - Fitness programs - Emotional and mental wellness support - Learning & development programs - And yes—we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Some roles may also require legal eligibility to work in a firearms environment. We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice. Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

