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Ensemble Health Partners logo
Ensemble Health Partners

Ensemble Health Partners is a hospital and healthcare company that partners with client hospitals to help them develop processes, train teams, reach their finan

Customer Service Specialist

Location

United States

Posted

82 days ago

Salary

$17 - $18 / hour

Seniority

Junior

High School1 yr expExperience acceptedEnglish

Job Description

Customer Service Specialist

Ensemble Health Partners

• Handle incoming calls from patients for Customer Service. • Perform all customer service duties with a focus on managing resolutions. • Answering patient questions regarding statements. • Posting guarantor payments. • Setting up payment plans within policies. • Researching and resolving issues with patient accounts. • Communicate and partner with other areas of Ensemble.

Job Requirements

  • Customer Service and Call Center experience preferred
  • 1-2 years experience in healthcare industry preferred
  • Minimum Education: High School Diploma or GED
  • Certifications: CRCR within 9 months of hire.

Benefits

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

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