• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows • Carry a revenue quota to meet or exceed sales targets within assigned accounts • Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts • Work with clients to negotiate contract renewals, cross-sells and upsells • Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals • Advise customers on best practices for securing and protecting their business against password related breaches • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle • Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers • Understand and navigate account procurement practices to negotiate licensing contracts • Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert • Drive customer advocacy in the form of references, referrals, and case studies • Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas • Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives • Contribute towards the development of a strong team environment by upholding high work standards • Jump at opportunities to go the extra mile to ensure our customers are supported and successful!

Role Description Właśnie dlatego szukamy Ciebie na stanowisko Implementation Specialist! Qualifications - bardzo dobra znajomość Base - mile widziane doświadczenie we wdrażaniu innych produktów typu SaaS B2B - znajomość HTML, CSS i PHP - doświadczenie w konfigurowaniu sklepów internetowych - bardzo dobre umiejętności komunikacyjne i nawiązywania długofalowych relacji z klientami - bardzo dobra organizacja pracy własnej - doświadczenie i znajomość ekosystemu e-commerce - dobrze rozwinięte umiejętności analityczne - minimum podstawowa znajomość systemów klasy ERP - język angielski na komunikatywnym poziomie (min. B2) Requirements - przeprowadzanie wdrożeń systemu Base u naszych klientów - wsparcie przy projektowaniu optymalnego procesu przetwarzania zamówień - integracja i zaawansowana konfiguracja systemu ze sklepem lub hurtownią, kont marketplace oraz kurierskich - wsparcie przy konfiguracji integratora ERP SubiektGT/NEXO PRO Benefits - Będziesz częścią zespołu, który aktywnie pisze scenariusz dla globalnego e-commerce - Współpraca przy innowacyjnym produkcie w szybko rosnącym środowisku, to idealne miejsce, jeśli lubisz, gdy rzeczy dzieją się dynamicznie - Będziesz współpracować z czołowymi ekspertami z międzynarodowym doświadczeniem - to nasz najlepszy program rozwojowy, który oferujemy - Atrakcyjny wachlarz dodatków wspierających Twoje zdrowie, pasje i rozwój

Overview Support the sales and operations team with the implementation of Retail Technologies, primarily focused on ESLs. Assist with establishing and/or refining implementation standards, processes, documentation, tools, and metrics for project management in support of various projects, using existing partner resources as a foundation. Responsible for configuration of solution per specs defined in the Project Manager’s requirements documentation, post implementation customer support request, and staging of hardware to be sent to customers. These activities are critical to the success of meeting the on time and on budget standards for Aperion. You will have the opportunity to play a crucial role in building the Electronic Shelf Label market. Support implementation of ESL Deployment managing critical project outcomes: on time, on budget, and with full customer satisfaction. This will require an entrepreneurial mindset along with the ability to think creatively to overcome obstacles. There will be opportunities to step outside the boundaries to learn and build additional skills in sales, project management, marketing, and business development. Responsibilities - Support the sales and operations team with the implementation of Retail Technologies, primarily focused on Electronic Shelf Labels. - Responsible for configuration of the IOT Platform specs defined in the requirements documentation to achieve the integration of the cloud-based software set-up and template design. - Manage equipment shipment fulfillment and customer billing. - Concurrently manage customer interactions for multiple accounts including ongoing communication and weekly status meetings - Provide remote and on-site assistance and consultative services to customers in preparation for software and hardware installations (includes “train the trainer” support). - Support customers after going live + 30 days to ensure Aperion’s Service Level Agreements are met. Expectation would be the ability to provide Level 1 support. Advanced support can be escalated through project managers and through partners as required. - Designated on-going point of contact for the customer. Provide post implementation account management/customer care after sign-off. - These activities are critical to the success of meeting the on-time and on-budget standards for Aperion. Qualifications - Bachelor’s Degree in IT, Project Management or Business Administration or equivalent preferred - 1-3 years of relevant support or configuration experience (strongly preferred) in key accounts and a proficiency with Microsoft Tools (Word, Excel) - Strong Technical Acumen - Basic understanding of coding (JavaScript preferred), Desirable: Graphic Design abilities. - Experience with full-scaled technology deployment and support in food retailing or other related industries. - Must have the ability to travel up to 25%-35% (based on business need) - Highly motivated and eager to learn; ability to work in a self-directed manner with minimal supervision. - Excellent interpersonal and communication skills - Strong computer and critical thinking skills. - Exceptional attention to detail, highly organized and skilled in managing priorities and coordinating multiple projects simultaneously. - Demonstrated ability to contribute to a team setting. - Enthusiastic problem solver willing to think outside the box. PREFERRED SKILLS - Must have demonstrated outstanding problem-solving abilities. - Must be a good collaborator. - Must be a strategic thinker. - Start-up business experience preferred. - Food retailing experience / knowledge preferred. - Professional project management certification preferred. Closing Date: April 30, 2026 The salary or hourly range of $47,625 - $88,447 is just one component of Hussmann’s total package. Actual compensation varies depending on the individual’s knowledge, skills, experience, and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements. Benefits & Perks – What’s In It For You Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health. Here’s what you can expect: - Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. - Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance. - Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting. - Paid Time-Off Benefits – Paid time off, stewardship and parental leave.   - Educational Assistance – Tuition reimbursement for job-related courses after six months of service. - Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation. About Hussmann For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment — delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success.  For more information about Hussmann, please visit www.hussmann.com.   Hussmann is a subsidiary of Panasonic USA.   Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.  REQ-154191

Role Description We are seeking an Implementation Specialist to support Enterprise Groups and Partnership Groups. This role is responsible for helping customers and partners move from initial interest to successful adoption by supporting the onboarding, rollout, training, and early engagement stages of the Groups’ adoption journey. This position is ideal for someone who thrives in customer-facing, highly coordinated environments and enjoys turning signed or warm relationships into active, successful users. The role focuses on execution, education, and adoption rather than commercial ownership. - Support Enterprise Groups and Partnership Groups from trial through 30 days post-signup - Support onboarding and launch coordination for new groups and partner relationships - Assist in building and managing implementation plans, timelines, checklists, and rollout activities - Coordinate across multiple stakeholders, including administrators, champions, partner contacts, and internal teams - Deliver onboarding sessions, user training, admin training, and webinar-based rollouts - Support pilot setup, pilot coordination, and transition from pilot to broader rollout - Assist with admin setup, launch readiness, and troubleshooting operational blockers - Own follow-up during the first 30 days post-signup to drive activation, participation, and early adoption - Support customer- and partner-facing demos, onsite sessions, conferences, and group events - Work closely with Partnerships for support launch, training, and engagement for universities, associations, and other partner groups - Surface any qualified leads, upsell signals, or commercial opportunities back to Sales - Contribute to repeatable playbooks, onboarding processes, and scalable implementation best practices Qualifications - Experience in onboarding, implementation, customer success, account support, project coordination, or a similar customer-facing role - Strong organizational skills and the ability to manage multiple priorities at once - Excellent communication and presentation skills, with confidence leading webinars and training sessions - Ability to coordinate across multiple stakeholders and keep projects moving forward - Comfort working in a role that supports revenue without owning the commercial close - Strong problem-solving ability and attention to detail - Ability to work cross-functionally with Sales, Partnerships, Customer Success, Marketing, and Product Benefits - Comprehensive health, dental, and vision benefits - Remote-first culture with flexible working arrangements - Opportunity to shape the future of a fast-growing company and make a real impact in the veterinary industry