Fueling Growth for American Manufacturers.
Products Application Developer
Location
Pennsylvania
Posted
84 days ago
Salary
0
Seniority
Senior
Job Description
Products Application Developer
Decision Resources
• Handles support incidents via support portal, phone and email. • Performs technical troubleshooting through backend systems using SQL queries and C# code analysis. • Deploys applications at new customer sites. • Upgrades existing customers to latest releases. • Provides quality checks and tests application installation and configuration. • Prioritizes workload to ensure most critical issues are resolved first. • Independently investigates and diagnoses customer issues using available resources including logs, database queries, and code analysis. • Recreates and troubleshoots simple to complex customer issues. • Submits bugs to software developers via support tickets. • Collaborates with product manager, application consultants and development team. • Provides code fixes and updates to resolve customer issues. • May provide training for new customers. • Will do development for customer enhancement requests.
Job Requirements
- Experience working within Infor SyteLine/CloudSuite Industrial and Mongoose, Including IDOs and Form Development
- Excellent analytical, multi-tasking, problem-solving and documentation skills.
- Strong Proficiency of VB.NET, SQL and C Sharp (C#).
- Knowledge of Git.
- Knowledge of SSRS and or Form Reports development.
- Strong debugging and investigative skills - able to form hypotheses, test assumptions, and iterate toward solutions.
- Critical thinking skills to evaluate multiple solution paths and make sound technical decisions.
- ERP software implementation and/or support experience.
- Proficient in MS Office (Word, Excel, PowerPoint) plus Microsoft Visio.
- Must be deadline and detail-oriented with strong analytical and critical thinking skills.
- Demonstration of concise, well-organized, and personable communications.
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