• Manage inbox triage, prioritize messages, and draft clear, professional responses. • Own and optimize the CEO’s calendar with strong time protection and scheduling discipline. • Take meeting notes, track action items, and ensure timely follow-ups and closure. • Filter, reroute, or remove low-priority tasks that distract from strategic initiatives. • Maintain daily check-ins and ongoing communication to support executive alignment. • Coordinate outreach efforts, client follow-ups, and recap distribution. • Assist in preparing and updating internal and external presentation decks. • Track conversations, leads, and next steps in CRM or internal systems. • Prepare agendas, notes, and materials for weekly leadership and sales meetings. • Maintain internal lists, directories, SOPs, and an executive assistant handbook. • Coordinate across teams to ensure alignment on priorities, timelines, and deliverables. • Coordinate travel logistics including flights, hotels, transportation, and events. • Plan client dinners, hospitality experiences, and thoughtful, on-brand gifting. • Handle occasional personal or sensitive logistics with complete discretion.

• Manage the President’s calendar with strong judgment around priorities, sequencing, and time protection • Anticipate needs and proactively prepare the President for internal and external engagements • Schedule and coordinate meetings with global partners, board members, donors, and senior stakeholders • Prepare agendas, briefing materials, background research, and meeting notes as requested • Track action items and follow-ups related to the President’s commitments • Support budget-related coordination by entering data, organizing materials, and preparing summaries as provided by finance • Use modern productivity tools, including AI-enabled tools where appropriate, to support research, briefing preparation, and administrative efficiency while maintaining confidentiality and accuracy • Flag patterns, risks, or opportunities that support effective leadership and decision-making • Coordinate logistics for Board of Directors and committee meetings • Support preparation, organization, and distribution of board materials • Track board calendars, action items, and follow-ups • Support administrative communications with board members • Provide administrative and coordination support to the development function • Maintain CRM data accuracy through timely data entry, updates, and record hygiene • Schedule and coordinate donor, funder, and partner meetings • Track fundraising deadlines, proposal submissions, and reporting calendars • Support donor stewardship logistics and follow-up tracking • Assist with preparation and organization of fundraising and briefing materials • Coordinate internal meetings related to programs, initiatives, and cross-functional work • Support communication and coordination among program staff, consultants, and shared services • Maintain document organization, version control, and confidential files • Serve as a central administrative point of contact for internal coordination tied to the President’s priorities

Overview The Executive Assistant 3 is responsible for providing administrative support to a leader. This position coordinates and manages calendars screens incoming correspondence and manages meeting logistics on behalf of the leader. This position anticipates needs and issues; recommends and acts to proactively resolve challenges while providing the highest level of professionalism diplomacy independent discretion in decision-making matters with proven ability to honor confidentiality. Responsibilities - Coordinate, manage and maintain multiple executive's or one senior executive calendar and daily schedule - Screen incoming calls and correspondence and respond independently when possible - Manage logistics for internal and external meetings, including but not limited to the following scheduling conference rooms, preparing agendas, managing the collection and production of meeting materials, recording and distributing meeting minutes if necessary - Arrange travel plans and itineraries, and compile documents for travel-related meetings - Ensure expense reports and purchase orders are completed accurately, within budget limits and approved within the system - Utilize internal systems and corporate resources to find new, innovative ways to improve efficiency - Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and significant best practice knowledge - Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on abilities of team - Anticipate the needs of executive(s) by resolving operational and administrative issues before they arise - Research, compile, and summarize complex and/or large qualities of data into short work products - Write reports on the status of major projects, after meeting action item reports, and other reports and updates that keep the executive informed at all times on the status of assignments, projects and general operations - Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy Basic Qualifications - Associate's degree or equivalent experience - Experience directly supporting and working with executives - Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact - Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department - Strong organizational, multi-tasking, and time management skills - Ability to work in a flexible, fast-paced environment - Ability to provide exceptional follow through and be customer-service driven - Ability to handle a high amount of stress and perform under deadline pressure - Ability to work independently and in a team environment - Demonstrated ability to handle sensitive information with discretion and tact - Strong ability to develop and use engaging, informative and compelling presentation methodologies - Experience in Microsoft Office - Proficiency with Microsoft Outlook or equivalent email and calendar software - Self-motivated with follow through and attention to detail - Strong work ethic and a proactive approach to wide-ranging responsibilities - Up to 5% travel time required The salary range for this role is $85,000 - $95,000. The listed salary range represents a good faith estimate at the time of posting. The listed range may be adjusted in the future based on business needs. Actual compensation will be based on job-related factors including, but not limited to, qualifications, skills and experience.

Overview The Executive Assistant 3 is responsible for providing administrative support to a leader. This position coordinates and manages calendars screens incoming correspondence and manages meeting logistics on behalf of the leader. This position anticipates needs and issues; recommends and acts to proactively resolve challenges while providing the highest level of professionalism diplomacy independent discretion in decision-making matters with proven ability to honor confidentiality. Responsibilities - Coordinate, manage and maintain multiple executive's or one senior executive calendar and daily schedule - Screen incoming calls and correspondence and respond independently when possible - Manage logistics for internal and external meetings, including but not limited to the following scheduling conference rooms, preparing agendas, managing the collection and production of meeting materials, recording and distributing meeting minutes if necessary - Arrange travel plans and itineraries, and compile documents for travel-related meetings - Ensure expense reports and purchase orders are completed accurately, within budget limits and approved within the system - Utilize internal systems and corporate resources to find new, innovative ways to improve efficiency - Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and significant best practice knowledge - Mentor, coach, train, and provide feedback to other team members; may provide feedback to leadership on abilities of team - Anticipate the needs of executive(s) by resolving operational and administrative issues before they arise - Research, compile, and summarize complex and/or large qualities of data into short work products - Write reports on the status of major projects, after meeting action item reports, and other reports and updates that keep the executive informed at all times on the status of assignments, projects and general operations - Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy Basic Qualifications - Associate's degree or equivalent experience - Experience directly supporting and working with executives - Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact - Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department - Strong organizational, multi-tasking, and time management skills - Ability to work in a flexible, fast-paced environment - Ability to provide exceptional follow through and be customer-service driven - Ability to handle a high amount of stress and perform under deadline pressure - Ability to work independently and in a team environment - Demonstrated ability to handle sensitive information with discretion and tact - Strong ability to develop and use engaging, informative and compelling presentation methodologies - Experience in Microsoft Office - Proficiency with Microsoft Outlook or equivalent email and calendar software - Self-motivated with follow through and attention to detail - Strong work ethic and a proactive approach to wide-ranging responsibilities - Up to 5% travel time required The salary range for this role is $88,000 - $95,000. The listed salary range represents a good faith estimate at the time of posting. The listed range may be adjusted in the future based on business needs. Actual compensation will be based on job-related factors including, but not limited to, qualifications, skills and experience.