• Build and manage strategic relationships with transportation providers, aligning their business goals with SafeRide’s performance expectations and growth strategy • Drive provider performance through regular scorecard reviews, SLA monitoring, and continuous feedback loops • Partner with providers to expand geographic coverage while optimizing for quality, cost-effectiveness, and scalability • Collaborate with Complaints & Grievances (C&G) teams to implement corrective action plans and improve provider performance • Monitor vendor activity to ensure adherence to compliance standards, including prevention of fraud, waste, and abuse • Serve as the primary escalation point for ride-related issues, ensuring timely and successful resolution in partnership with internal teams • Lead, coach, and develop a team of Network Specialists, fostering accountability, performance, and professional growth • Partner cross-functionally with internal stakeholders to align network capabilities with business needs and operational strategy • Guide providers in adopting SafeRide’s technology and operational processes to improve efficiency and service delivery

• Management, guidance, support and coaching of Viking Travel Care’s transport team • Overseeing all medical transport and repatriation operations • Ensuring adherence to agreed processes, procedures, and quality standards • Ensuring compliance with aviation medical requirements, IATA guidelines, and internal medical protocols • Training and support for case handlers and operational teams • Coordinating with medical team, partners and stakeholders • Maintaining oversight of documentation, case quality, and operational accuracy • Planning for the right resources, recruit, on- and offboard staff • Participating and contributing to projects and processes aiming at development of Travel Care services

• Definir y ejecutar el plan comercial desde cero • Gestión de grandes cuentas (Ticket medio 25k€) • Gestionar, motivar y monitorizar los KPIs de un equipo de SDRs • Dominio de CRM y procesos de ventas tecnológicos • Gestión directa con la sede central y presencia estratégica en zonas clave

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This position supports Ancillary Provider Contracting and Relationship Management for the Commercial and Medicare Segments. - Negotiates, executes, reviews, and analyzes contracts and/or handles dispute resolution and settlement negotiations with ancillary providers in accordance with company standards to maintain and enhance provider networks while meeting and exceeding accessibility, compliance, quality, and financial goals and cost incentives - Manages contract performance in support of network quality, availability, and financial goals and strategies - Recruit providers as needed to ensure attainment of network expansion and adequacy targets - Collaborates cross -functionally to contribute to provider compensation and pricing development activities, recommendations, submission of contractual information, and the review and analysis of reports as part of negotiation and reimbursement modeling activities - Integrates cross-functional collaboration to contribute to provider compensation and pricing development activities and recommendations for negotiations and reimbursement modeling activities. - Identifying and making recommendations to manage cost issues and supporting cost saving initiatives and/or settlement activities - Provides ancillary network development, maintenance, and refinement activities and strategies in support of cross-market network management unit - Assists with the design, development, management, and/or implementation of strategic network configurations, including integration activities - Optimizes interaction with assigned providers and internal business partners to manage relationships and ensure providers needs are met - Ensures resolution of escalated issues related, but not limited to, claims payment, contract interpretation, and parameters or accuracy of provider contract or demographic information - Coaches more junior colleagues in techniques, processes, and responsibilities. Required Qualifications: - 5+ years of Provider Contract Network and Negotiation experience preferably within the ancillary space. - Proven working knowledge of competitor strategies, complex contracting options, financial/contracting arrangements, and regulatory requirements - 3+ years related experience Commercial HMO, PPO products knowledge - 3+ years related experience Medicare and/or Medicaid products knowledge - Must reside in Ohio Preferred Qualifications: - Intermediate knowledge of Microsoft Office, specifically Excel and PowerPoint - A ready business acumen and the ability to balance and articulate competing priorities while making decisions - Strong and persuasive communication skills, especially written communications, with external stakeholders - Strong critical thinking, problem resolution and interpersonal skills - Adept at execution and delivery (planning, delivering, and supporting) skills - Adept at collaboration and teamwork - A growth mindset (agility and developing yourself and others) skills Education - Bachelor’s Degree or equivalent professional experience Pay Range The typical pay range for this role is: $75,400.00 - $165,954.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/04/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.