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Eptura

Eptura is a leading global provider of workplace technology solutions, specializing in connecting people, spaces, and assets through a unified platform. The company empowers client

Project Manager

Location

United States

Posted

67 days ago

Salary

$120K - $128K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Project Manager

Eptura

• Manage a portfolio of medium to large, complex SaaS implementation projects, ensuring alignment with scope, timelines, and customer objectives. • Maintain project governance, documentation, risk logs, RAID logs, and delivery milestones. • Serve as the primary project point of contact after contract execution, establishing trust and accountability with customer stakeholders. • Facilitate ongoing communication to ensure clarity on goals, tasks, and dependencies. • Develop comprehensive project plans, incorporating scope, resource assignments, timelines, and communication strategies. • Lead regular status meetings, track progress, and adjust plans proactively as business needs evolve. • Coordinate efforts across Professional Services, Product, Support, Sales, and Customer Success to ensure seamless delivery. • Escalate risks appropriately and ensure mitigation strategies are understood and executed. • Identify risks, manage project issues, and proactively resolve blockers to maintain project momentum. • Provide transparent communication around project health, including executive updates when needed. • Facilitate workshops, discovery sessions, and readiness assessments to ensure preparedness for go‑live. • Oversee user acceptance testing (UAT), data readiness, workflow validation, and platform configuration checkpoints. • Manage cutover and go‑live planning with precision, clarity, and focus on minimizing disruption. • Ensure deliverables meet quality standards, contractual expectations, and best practice frameworks. • Continuously evaluate process improvements and efficiencies across the delivery lifecycle. • Guide customers toward meaningful usage milestones that drive value realization and long‑term engagement. • Collaborate with Customer Success to ensure a seamless handoff post‑implementation.

Job Requirements

  • 3+ years of project management experience in a SaaS or software implementation environment.
  • Demonstrated success managing multiple concurrent projects with cross‑functional teams.
  • Strong understanding of project methodology (Waterfall, Agile, Hybrid) and practical application.
  • Capable of building detailed project plans, managing dependencies, and driving timely execution.
  • Excellent verbal and written communication skills with the ability to influence stakeholders at all levels.
  • Demonstrates situational leadership, proactive problem‑solving, and commitment to customer outcomes.
  • Maintains calm under pressure and communicates with clarity and confidence.
  • Brings creativity and forward thinking to project delivery challenges.
  • Seeks opportunities to enhance processes and share best practices within the team.
  • Delivers with accuracy, thoroughness, and consistency; actively applies feedback for continuous improvement.
  • Balances team and individual responsibilities and contributes positively to team culture.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint), project management tools (Smartsheet, MS Project, Jira, Asana), and collaboration applications.

Benefits

  • Health, Dental, Vision & Pet Insurance
  • Dependent, Spousal and Domestic Partner coverage available
  • Up to $1000 Company HSA Contribution
  • Medical, Dependent Care and Limited FSA Accounts
  • Income Protection and Replacement - 100% Company Paid
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Employee Assistance Program
  • Flexible PTO
  • 401K with company match

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