About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

About the Opportunity: Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we’re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store. We are looking for a Customer Support Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you! How you will make an impact: - Respond to inbound calls from existing customers - Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc. - Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy - Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you! Who you are: - You can multitask and manage multiple competing priorities - You are passionate about helping others - Has 2+ years of experience working in a call center environment Compensation and perks: - Hourly wage: $19.00 - 21.00 - We will pay for your P&C license (expected within 60 days after starting) - Medical, dental, vision insurance, 401K match - Ability to work remotely (we provide work equipment) - Ongoing training and mentorship from our leadership team - An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek. While we appreciate your interest and application, only applicants under consideration will be contacted. Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants. We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits. About Jerry.ai: Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing. Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year. OUR COMMITMENT TO SAFETY At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com. WORK TYPE: Seasonal Part-Time Hourly LOCATION DETAILS: Remote HOW YOU WILL MAKE AN IMPACT The Judging & Talent Team Member supports the Judging & Talent department in coordinating, training, and managing judges and convention faculty across all OneBeat Dance Brands events and also supports Dance Forward partner outreach initiatives. This role ensures that judge communications and feedback processes run smoothly throughout the year while assisting with outreach, coordination, and relationship management for Dance Forward partners. The position requires strong attention to detail, excellent organization, and effective communication with judges, directors, partners, and internal teams to maintain high standards of professionalism and event quality. WHAT YOU WILL DO Recruitment & Hiring · Review judge and convention faculty applications and conduct first-round interviews. · Help identify and recommend top candidates for further review by the Judging & Talent Manager. · Support outreach for new Convention and Judge Faculty and assist in managing the application process. Feedback & Communication · Compile and send weekly feedback emails from judge and director critiques. · Distribute and review judge and client survey results with the team. · Create and distribute Judge Newsletters and updates throughout the season. Dance Forward Partnerships & Outreach · Spearhead initial outreach to dance programs, organizations, colleges, and additional partners to invite participation to our Dance Forward event. · Manage and track partnership outreach, communications, and progress throughout the engagement process. · Send partnership agreements, collect required materials (including logos), and maintain organized records. · Serve as the liaison for partners, supporting relationship management and ensuring clear, consistent communication. Administrative Support · Maintain accurate and organized digital files for judges, training materials, and event records. QUALIFICATIONS KNOWLEDGE/SKILLS/ABILITIES ​ · Strong organizational and administrative skills with excellent attention to detail. · Proficiency in Microsoft Office and comfort learning internal systems (OneBeat Reg, Ramp, etc.). · Excellent written and verbal communication skills. · Ability to manage multiple projects and timelines throughout the event season. · Strong interpersonal skills and ability to work collaboratively with a range of team members and talent. · Knowledge of or experience in the dance competition/convention industry preferred. · Ability to maintain confidentiality and exercise discretion in handling sensitive information. · Flexibility to work extended or irregular hours during peak event and training periods. EDUCATION/EXPERIENCE · Bachelor’s degree in Arts Administration, Business, Communications, or related field (or equivalent experience). · 1–3 years of experience in event coordination, talent management, or performing arts administration.​ #LI-AR1 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. JOIN THE BEST TEAM IN SPORT & SPIRIT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT. OUR VALUES Service - We lead with heart. We champion community. Passion - We love what we do. It fuels our purpose. Integrity - We do what we promise. We own our actions and decisions. Respect - We earn it by giving it. Because everyone deserves it. Innovation - We never stop striving to be better. For ourselves and our community. Transparency - We are committed to openness and honesty in everything we do. OUR BENEFITS We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include: - Comprehensive Health Care Benefits - HSA Employer Contribution/ FSA Opportunities - Wellbeing Program - 401(k) plan with company matching - Company paid Life, AD&D, and Short-Term Disability - Generous My Time Off & Paid Holidays - Varsity Brands Ownership Program - Employee Resource Groups - St. Jude Partnership & Volunteer Opportunities - Employee Perks including discounts on personal apparel and equipment! Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.

Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose This position involves researching a wide range of guest concerns, including—but not limited to—complaints. It offers the opportunity to provide expert-level assistance while working toward resolution, ensuring guest satisfaction, and encouraging repeat travel with MSC Cruises. This detail-oriented, fully remote role primarily supports the U.S. market and, as business needs arise, may also support the Canadian market. Your Impact - Work independently to handle guest requests - Strong critical thinking skills with the ability to make decisions based on company guidelines - Have a sense of urgency when replying to guests, travel partners, and executives - Maintain a positive attitude when managing difficult assignments - Making decisions that will be beneficial to guests, travel partners, and the organization - Able to conduct extensive research via DTS/Otalio/CRM/Siebel - Works well with internal departments - Record, maintain, and share all data to address the root cause of escalations Your Journey so far - 2+ years Contact Center or other similar customer service experience - Strong written and verbal communication skills. Strong troubleshooting, de-escalation, and multi-tasking skills - Demonstrated thorough knowledge of MSC policies, procedures, and systems - Meets/exceeds Contact Centre KPI’s - Must be in good standing with the organization, with no written or verbal disciplinary actions in their file - Must be able to work evenings, weekends, and holidays - Must be willing to take guest phone calls and/or call guests when needed or applicable to resolve the inquiry Your Essentials Information about visa requirements if any: - US Passport or US Permanent Resident - MSC Cruises is an E-Verify employer MSC Cruises USA is an equal opportunity employer that complies with all applicable federal, state, and local laws, rules and regulations. It is our policy to employ and promote qualified candidates without discrimination on the basis of race, color, sex, age, origin, sexual orientation, marital status, disability or any other characteristic protected by law. Our hiring decisions are based solely on merit, qualifications and business needs. Why Join MSC Cruises & Explora Journeys? Because great work deserves great rewards. We take care of our shoreside team with benefits that actually matter — for your health, your future, and your life outside the office. Generous Time Off - Up to 24 vacation days (based on level and tenure) - 7 sick days annually - 10 paid holidays annually Comprehensive Medical Coverage - Competitive bi-weekly premiums - Company contributions to HSA plans - Multiple coverage options for employees and families Dental - Low-cost coverage options - Orthodontic benefits, including Invisalign for adults 401(k) with Company Match - Up to 4% company match - Safe harbor plan with no vesting schedule - Traditional (pre-tax) and Roth (post-tax) options Additional Benefits & Perks - Friends and family discounts on sailings - Vision coverage (VSP) - Company-paid life and disability insurance - Flexible Spending Accounts (FSA) - Critical illness, accident & hospital indemnity coverage - Pet insurance - Legal plan - Health & wellness stipend – up to $50 / month - 50% discounted membership at premier local fitness center - Tuition reimbursement – annual reimbursement of up to $5k / year Benefits may vary based on position, location, and eligibility requirements. Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!