Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a Principal Talent Acquisition Partner to serve as a strategic partner to support our growth and build our leadership layers. In this role, you won’t just fill seats; you will act as a "General Athlete" capable of navigating the distinct landscapes of R&D, GTM, Customer Success, and G&A. We are looking for an experienced Recruiter who thrives in the "gray area" of ambiguity, possesses a curiosity for how different business units drive revenue, and is committed to using the latest AI-driven technologies to create a frictionless, high-touch experience for executive candidates and stakeholders. In this role, you’ll serve as a consultant to our VPs and SVPs, and a tech-forward practitioner who stays ahead of the curve. A day in the life (Responsibilities) - Lead the end-to-end search strategy for Director to VP level roles across all business functions (Engineering, Sales, Product, CS, Finance, etc.). - Deeply immerse yourself in the goals of various business units to understand not just who they need to hire, but why they need to hire them in the context of our broader mission. - Proactively identify and utilize AI tools and emerging technologies to automate administrative tasks, enhance sourcing precision, and optimize the overall recruitment lifecycle for maximum efficiency. - Thrive in a fast-paced environment where priorities shift; act as a stabilizing force who can provide clarity and direction to hiring managers during organizational change. - Architect a "white-glove" candidate journey that reflects Toast’s brand, ensuring every leadership prospect—regardless of the outcome—becomes a champion of our culture. - Partner with Compensation, Finance, and People Success to build holistic talent strategies, utilizing data and market insights to influence executive decision-making and navigate complex offer negotiations. What you'll need to thrive (Requirements) - 8+ years of full-cycle recruiting experience, with a significant focus on leadership/executive-level hiring in a high-growth environment. - The "General Athlete" Mindset: Proven ability to pivot between technical and non-technical functions with ease, learning new business domains quickly. - Tech Fluency: A passion for technology trends and a track record of implementing AI or automation tools to improve personal and team productivity. - Ambiguity Tolerance: High emotional intelligence (EQ) and the ability to drive results even when the roadmap isn't fully defined. - Consultative Communication: Exceptional ability to "speak the language" of various stakeholders, from engineers to sales leaders to C-suite executives. - Unwavering Equity Lens: A deep commitment to building diverse leadership teams and creating inclusive interview processes that mitigate bias. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. #LI-REMOTE The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range $114,000—$182,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Source candidates for technical and non-technical roles • Screen candidates and assess technical and communication fit • Build and manage a strong candidate pipeline • Manage the ATS and keep all candidate data accurate and up to date • Coordinate all hiring stages including interviews, feedback, and offers • Maintain strong pipeline coverage for each open role • Track and improve key hiring metrics • Suggest improvements to sourcing and hiring processes

• Coordinate interviews across multiple time zones, ensuring logistics are accurate and clearly communicated • Partner with recruiters, candidates, and hiring teams to support a timely and positive interview process • Monitor and resolve scheduling conflicts or process-related questions • Assist with recruiting tasks such as background check tracking, offer letter generation, and other coordination activities • Respond to recruiting tickets and help troubleshoot or escalate issues as needed • Provide cross-regional support based on team priorities and business needs • Identify and recommend improvements to coordination processes and tools

Job Announcement – Diligent Recruitment Data Advisor Join a team that makes a difference in the lives of children and teens in the US foster care system! NAA is seeking passionate and collaborative diligent recruitment data experts to play a critical role in the National Center for Diligent Recruitment at AdoptUSKids. Overview: The National Center for Diligent Recruitment ("Center") operates within AdoptUSKids (AUSK), a five-year federally funded collaborative project of the Children's Bureau. The National Center for Diligent Recruitment has the following objectives: - Increase the capacity of states, tribes, and territories to effectively collect and analyze quantitative and qualitative data to guide their focused recruitment efforts. - Provide on-site, intensive technical assistance to support the work of states, tribes, and territories in constructing their robust diligent recruitment plans that have significant and strategic outcomes. - Identify, document, and disseminate methods and approaches to diligent recruitment that are informed by evidence, include system change work, and can be replicated. This may include furthering the evidence-base of family finding, relative outreach, reunion support, and intensive recruitment and retention services within the communities of origin of the children and youth in the foster care system. The National Center for Diligent Recruitment will work with child welfare leaders to promote evidence-informed, best, and promising diligent recruitment approaches to improve the safety, permanency, and well-being of children, youth and families who are involved with the U.S. foster care system. This Center will provide intensive on-site technical assistance (TA) and capacity building support to states, territories, and tribes (STTs) to develop and actualize data-informed diligent recruitment plans that result in concrete outcomes for children, youth and families who are being served by the system. The Center's website will be a repository of knowledge, best practice, and accomplishments of all on-site work in STTs and its dissemination strategy will promote best practices. Position Overview: The DR Data Advisor will provide technical expertise grounded in previous, relevant experience and demonstrated understanding of data architecture, data analytics and data trends and patterns in Child Welfare and Diligent Recruitment. The DR Data Advisor will partner with and support the DR Advisors and Consultants in the delivery of Intensive Technical Assistance related to Diligent Recruitment in the States, Tribes and Territories. Education and Experience Requirements: - A master's degree in computer science, statistics, or a closely related field is preferred; (will consider a bachelor's degree with extensive professional experience) - A minimum of 10 years of professional experience in public child welfare - Demonstrated experience of relational database systems and the types of data architecture used in child welfare systems - Demonstrated experience conducting, interpreting, and communicating data analytics - Demonstrated experience in identifying significant differences in data; data patterns and trends; and assessing data quality - Demonstrated experience in interpreting and implementing data standards such as data quality measures and analyzing data quality results for the purposes of program and data quality improvement - Knowledge and understanding of approaches to calculating and assessing data trends related to disproportionality and disparate outcomes - Knowledge of and experience with various databases/platforms/software, such as Airtable, data dashboards, and SQL queries, that demonstrate the skills to adapt and learn new databases/platforms/software - Excellent verbal and written communication skills in presenting data concepts and issues to program staff as well as STT data and IT partners - Ability to travel onsite to deliver capacity-building services up to 40% or 3 trips per month, on average Knowledge, Skills, and Abilities: - Public Child Welfare Knowledge. Possesses knowledge, skills, and abilities gained from public child welfare agency experience. Expert in data architecture and data analytics in relation to diligent recruitment. - Data Informed. Values data, ability to understand data, supports the department in how they use data, and uses data to inform decision making. - Holds self-accountable for measurable high-quality, timely, and cost-effective results. - Understands and communicates the shared vision of the project; influences others to translate vision into action. Ability to recognize and address systemic challenges and service gaps affecting children in foster care. Demonstrates commitment to DEI and youth voice. - Relationship Management. Treats others with courtesy, sensitivity, and respect; possesses a good sense of humor. Honors different priorities, perspectives, and points of view in all situations. - Effective Communication. Professional communication style (verbal and written) with the ability to communicate project needs and concerns to the Director of Tailored Technical Assistance. Practices active listening; keeps others well informed; openness to others who express contrary views; adheres to the communication model as outlined in our collaboration agreement. - Project Management. Possesses exceptional project management skills. Determines the necessary sequence needed to achieve goals, handles multiple demands and competing priorities, meets high performance expectations and objectives. Flexibility with the ability to adapt as needed. - Strategic Thinking. Proactive in anticipating workload fluctuations and increases. Ability to make reliable independent decisions that are consistent with The Center's goals and objectives. - Team Building. Participates in team building activities and meetings to contribute to the accomplishment of group goals and goals of our funder. - Integrity/Honesty. Possesses high ethical standards; consistently demonstrates ethical standards in words and actions. Additional Notes: NAA conducts child protective services and sex offender registry checks on all employees. Occasional overtime (evenings and weekends) may be required in addition to travel up 40% per year for events. Roles and Responsibilities: The Data Advisor will serve as a subject matter expert within the NCDR focused on the understanding of national and state level child welfare data related Diligent Recruitment Plans. - Technical Assistance. Provide technical assistance to the STTs receiving services from the NCDR on utilizing data to develop, implement and assess the outcomes related to the DR plans. Provide technical assistance to the STTs receiving services from the NCDR on understanding the data available in their systems and identifying gaps in the available data. Provide recommendations on the use of various databases, platforms, and software, as needed. Serves as project co-lead with Diligent Recruitment Advisors as appropriate. - Data Collection & Analysis. Analyze, manipulate, and process the compilation of the National Center for Diligent Recruitment data as needed for the Data Dashboard, agency audits, response to requests from the Children's Bureau, and other data shared externally. Partner with the DR Advisors to explore needs of STTs and prepare outreach to STTs that includes data specific to each STT. Identify relationships and trends that could affect the results of research related to disproportionality and disparate outcomes. - Database Management. Maintain databases, ensure data accuracy, integrity, and security. Optimize database structures for efficient data retrieval and storage. Provide recommendations on the use of various databases, platforms, and software. Stays up to date on latest technology to improve diligent recruitment plans. - Insights & Reporting. Develop reports, dashboards, and visualizations to communicate findings effectively to partners. Provide actionable insights and recommendations based on data analysis. Support the DR Advisors by synthesizing and interpreting data and promoting data-driven best practices. Provide actionable insights and recommendations based on data analysis. - Quality Assurance. Gather, review, and provide quality assurance regarding data collection throughout the project. Oversee data pulls from programming partners' systems as well as validation of data collected and entered by program partners. - Present data concepts and issues to program staff, STT data, and IT partners. Maintain cross-collaborative communication and partnerships within the National Center for Diligent Recruitment including collaborating with the Evaluation Team on data-related issues, data tracking, and interpretation of evaluation findings. Provide clear understanding and insight to others of data analytics and findings. Coordinates with other Data Advisor on data tool development. Benefits: As a member of our team, you will receive a competitive salary of $90,000 to $95,000 (commensurate with experience) and a generous benefits package including a gold health plan, dental & vision insurance (100% employer paid for employees!); employer retirement plan contribution; and professional development opportunities, among others. You will also enjoy your work - knowing you are a part of a dedicated group of professionals making an impact. NAA is an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability. How to Apply: No phone calls please. Apply online with a cover letter and resume. The cover letter must include a detailed description of your experience with diligent recruitment. About the National Adoption Association (NAA) The National Adoption Association (NAA) is the national leader advancing best practices in adoption from foster care. www.adoptnaa.org Our Philosophy We believe that adoption is addition, not subtraction. We unite birth, kin, and adoptive families for the benefit of children and youth. Our approach honors cultural identity, familial connection, and youth voice-supporting healing, belonging, and stability for children in foster care. NAA conducts background checks on all employees.