Title: Educational Sales Representative (Work from Home) Location: Remote - Montana Job Description: Are you a proven education professional with a track record of exceeding performance metrics and a passion for transforming how people learn? Nerdy is seeking experienced Educational Sales Representatives who combine educational expertise with consultative sales skills to help thousands of families achieve their academic goals. As an Educational Sales Representative, you'll leverage your educational background to guide prospective students and families toward personalized learning solutions. This is a SALES position that requires a consultative approach when selling to clients. Success in this role comes from: - Conducting meaningful needs assessment conversations with families - Applying your education/teaching/training experience to recommend personalized learning solutions for each prospective client/student. - Building trust through consultative conversations - Demonstrating subject matter expertise in educational products and services Location: Fully Remote Position Upcoming Start Dates/Training: Two week paid virtual training will take place Monday - Friday 9am-6pm Central Time About Nerdy: At Nerdy (NYSE: NRDY) - the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win. Fortune favors the bold. Join us. How we compete: - AI-Native at every level From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done. - Entrepreneurial velocity Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die. - Free-market rigor Ideas rise or fall on merit and results - no committees, no politics, no cap on upside. - Full-stack ownership You design, build, and run what you ship; accountability is a feature, not a bug. - Reward for contribution Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded. - Relentless exploration Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way. - Is Apolitical You stay focused on mission-aligned outcomes, not distractions or unrelated causes. If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com. Nerdy’s shareholder letters below explain our latest products and strategy: - Q1-2025 Shareholder Letter - Q4-2024 Shareholder Letter - Q3-2024 Shareholder Letter Qualifications: - Bachelor's degree preferred - 3+ years teaching, training, or educational sales experience strongly preferred - Demonstrated success in metrics-driven environments - Ability to work a FULL-TIME schedule, including evenings and weekends - Strong technical aptitude and ability to learn new systems quickly - Stable, distraction-free remote work environment - Reliable high-speed internet connection - Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes Our most successful Educational Sales Representatives typically bring: - Educational experience and expertise (particularly from teaching and working directly with students and parents) - Proven track record of exceeding metrics and performance goals - Career progression showing increased responsibility and leadership - Experience in needs assessment and solution-based selling - Commitment to continuous learning and professional development Career Growth & Development: This role offers clear pathways for advancement based on performance: - Structured promotion track from Educational Sales Representative to Senior Sales Representative - Merit-based advancement opportunities into training, management, and other business areas - Comprehensive paid training program focusing on educational consulting and sales excellence - Mentorship and leadership development opportunities Unlock Your Full Potential at Nerdy: At Nerdy, we’re not just transforming how people learn—we’re transforming your life. Our benefits package is built with a forward-thinking, “focus on you” mindset, so you can be your healthiest, happiest, and yes, most super-human self. Here’s a snapshot of what we offer: - Competitive Compensation: $40,000 base salary plus $3,000 annual variable compensation target. Also, performance-based advancement opportunities with increased earning potential - Comprehensive Healthcare: Choose from top-tier medical, dental, vision, and life insurance plans designed to keep you and your family covered. - Retirement Made Simple: Benefit from our 401(k) plan with an immediate company match—no vesting delays! - Family First: Generous maternity, paternity, and adoption leave ensure you have the support you need at life’s big moments. - Equipment: Company-provided MacBook and headphones, as well as the latest technology and software programs to help make you successful. - Continuous Learning: Get an all-inclusive learning membership for you and your household—including 1-on-1 tutoring hours, unlimited on-demand classes, and access to our full suite of learning products and services.

Title: Financial Services Representative Financial Services Representative Locations Las Vegas, Nevada Hybrid Full time job requisition id R26_0626 About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description Leverage your best-in-class customer service skills as first point of contact for our clients, advisors, and business partners in a fast-paced customer focused environment. Receive business training to serve as the first point of contact for advisors and their clients, relationship partners, or directly for clients, regarding service issues, requests, policies, procedures, account information, and self-service issues. Communicate directly with clients and advisors to research questions, open issue resolution cases, and resolve minor problems over the phone. Educate clients and advisors on the company's systems, processes, and policies. Additionally, we’ll support your professional development through a company sponsored training program to attain FINRA SIE, FINRA Series 7 & Series 63 licenses. Key Responsibilities - Actively engaged to excel in an online preparation for the FINRA SIE, Series 7 and Series 63 licensing exams. This includes having the discipline to maintain the appropriate study schedule and understand the course content. - Interact directly with customers, predominately via a high-volume, in-bound phone queue, to provide accurate and timely resolution for money movement, trade, and service requests while utilizing appropriate internal computer applications to meet or exceed service goals. May enter trade or money movement requests on behalf of the customer. - Develop an understanding of systems and procedures to educate clients and advisors directly on services as they arise to facilitate efficient self-service. Serve as a resource for customers on company or product policies and systems and troubleshoot usability issues raised by customers as well as provide education to customers. - Effectively leverage available resources to aid in making good decisions for different courses of action, act with a clear sense of ownership, follow through on commitments, escalate to avoid missing a deadline, learn quickly when facing new situations to positively impact customer effort and overall service experience. - Translate feedback into accountable results to improve processes, efficiency targets, and caller experience based on guidance from peers, coaches, and/or leaders. - Respond directly to information requests initiated by customers using a variety of systems. Provide information to clients, advisors, or relationship partners, and work with internal partners to resolve any outstanding question(s). Process routine service transactions, or resolve account service casework, which have been initiated by web-based or paper forms using computer applications in a timely manner in order to meet or exceed service goals. Required Qualifications - Education: High school or GED - 0 to 1 year relevant experience required - Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for - education and experience. - Excellent customer service skills. - Ability to explain policies or concepts in a straightforward, easy-to-understand manner. - Strong written and verbal communication skills. - Demonstrated ability managing multiple priorities in a fast-paced environment. - Demonstrated skill troubleshooting and identifying and resolving root cause issues. - Willingness to obtain FINRA SIE, Series 7 and Series 63 registrations through our company-paid training. - Ability to pass a pre-employment background verification and U-4 FINRA verification. - Willingness to focus on the licensing study expectations. Preferred Qualifications - Previous customer service experience. - Product-specific or financial services industry experience. We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN) Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Client Service Line of Business SERVD Service Delivery Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

• Lead, coach, and develop a team of Account Managers and Sr. Account Managers. • Demonstrates strong ownership of the business. • Engages deeply in operational and financial performance. • Develop and maintain strong, strategic relationships with key customers. • Identify and pursue new market opportunities. • Collaborate with internal departments to meet customer requirements. • Provide executive-level support in the RFQ process, contract negotiations, and bid strategy development. • Monitor and assess market trends and customer developments. • Ensure timely and effective resolution of escalated customer issues.

Role Description As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. - Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns - Calmly attempt to resolve and de-escalate any issues - Escalate interactions when necessary and appropriate - Respond to requests for assistance and/or possible processing payments - Track all call related information for auditing and reporting purposes - Provide feedback on call issues - Upsell if required Qualifications - High School Diploma or equivalent - Minimum of 6 months of customer service experience - Must be 18 years of age or older - Ability to type at least 25 words per minute - Comfortable with desktop computer systems and have general knowledge of Windows-based systems - Customer service and/or sales experience preferred - College degree preferred but not required Requirements - Process Excellence: Demonstrate commitment to following established procedures and be customer service driven - Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals - Communication: Outstanding communication, listening, and analytical skills - Organizational Skills: Strong organizational and problem-solving skills - Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused - Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts - Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making - Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience Benefits - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs