• Offer customers the best customer experience and help shape our success story • Actively support customers in ongoing projects from analysis, optimization, and design to the implementation of marketing, sales, and service processes • Design individual workshops and develop customer-specific solutions • Responsible for the budget and content of national and international projects

Command flight crews during various scenarios, conduct thorough pre-flight and post-flight inspections, maintain situational awareness, and ensure compliance with operational procedures for KC-135 air refueling missions.

Job DetailsJob Location: 2470 W. Schaumburg Road - Schaumburg, IL 60194Salary Range: $15.00 - $15.00 HourlyPosition Summary: The role of a Remote Reservation Center Guest Service Associate (GSA) is to represent European Wax Center in a professional and consistent manner. This position is responsible for providing a lasting and engaging phone experience for our guests by booking reservations, confirming reservations, and handling guest concerns. A GSA helps to shape the future of EWC and supports guests in feeling gorgeous, radiant, and confident in their own skin. Duties and Responsibilities: • Ability to be friendly and engaging on the phone with guests. • Ability to focus on phone calls in a fast-paced environment • Ability to handle escalated calls with confidence and professionalism. • Must be able to work well with a team. • Must be a team player and pick up shifts, if needed • Responsible for educating guests on current in-center promotions. • Responsible for checking and knowing your schedule on a weekly basis. • Responsible for arriving to work on time wearing the appropriate dress attire and name tag. • Responsible for following all corporate policies and procedures. • Participation in community events and street team marketing when requested. • Participate in all weekly Strut Sessions (If Strut Session is on a day associate is not scheduled, the associate will attend a minimum of 1 Strut Session per month). • Responsible for creating a memorable guest experience by utilizing EWC terminology and tailoring the scripts and standard responses. • Responsible for maintaining and exceeding center and individual goals. • Responsible for center cleanliness • Other duties as assigned The duties of this position may change from time to time. North American Wax Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. Knowledge and Skill Requirements: High school diploma or GED required; or one – two years related experience or training. Equivalent combination of education and experience will also be considered.

Part Time Customer Service Associate Part-time No Remote Work Location: Sacramento, CA, United States Job Description: As a Part Time Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center. Responsibilities: - Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures. - Welcome each customer with a smile. - Proudly represent Hertz with your professional appearance, language and behavior. - Focus on providing a clean and safe vehicle, to every customer, every time. - Take ownership of each customer's service experience by immediately owning and resolving issues. - Be proud of our brand and the role you play in our success. - Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part. - Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight. - Build brand loyalty. - Utilize company approved sales and service techniques when determining customer wants and needs. - Offer optional products to meet customer wants and needs. - Prepare all rental and return documents accurately and completely. - Qualify each customer using our company rental requirement guidelines. - Provide customers assistance with directions, maps, local area information, appropriate service information, etc. - Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. - Ensure that the return date and time on the rental agreement is accurate. - Review all charges at the time of vehicle return. - Prepare the Rental Agreement Folder with all required information. - Answer the phones to assist customers in a friendly, helpful and prompt manner. - Assist customers by effectively resolving all customer service issues. - Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. Skills: - Passion for customer service and attention to detail - Goes the extra mile - Self-motivated to achieve and exceed targeted goals - Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone. - Proficiency in English - Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply - Work in a fast-paced environment with a variety of tasks. - Excellent organizational and time management skills - Demonstrate professionalism and interpersonal skills - Proven experience of working well within a team - 100% customer focus, with proven experience within a customer facing environment Additional Requirements: - Work flexible shifts including weekends and holidays; and work overtime as required - Work outdoors during all weather conditions - Stand for long periods of time What You'll Get: - Hourly Rate is $18.00 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans. - Bonus Plans: Eligible, Up to 12% - Bonus: Eligible, Up to 12% - Benefits: Eligibility and program information can be found here at HertzBenefits.com. To include: - Employee Assistance Program for employees & family - Perks & Discounts -Theme Park Tickets, Gym Discounts & more