Remote Representative – Be Part of Record-Breaking Growth Location: 100% Remote – Work From Home As of 2025, we’ve achieved the largest weekly, monthly, and quarterly results in company history—and our momentum continues. We’re expanding our team with driven, talented individuals ready to grow in a high-performance, supportive environment. With world-class mentorship, proven systems, and clear advancement opportunities, this could be the career move that transforms your future. What We Offer Stable Work-From-Home Opportunity Enjoy the flexibility of remote work with the structure and support needed for long-term success. Ongoing Training & Development Participate in virtual workshops and coaching sessions led by experienced industry leaders. Weekly Pay + Performance Bonuses Earn consistent income with additional rewards tied directly to your results. Union Support & Representation Benefit from built-in stability and professional protection. Comprehensive Benefits - Life insurance coverage (including accidental death benefits) - Medical insurance reimbursement Industry-Leading Technology Access modern tools and systems designed to maximize efficiency and performance. Leadership Events & Conferences Learn from top performers and expand your professional network. Incentive Travel & Recognition Celebrate success with performance-based trips and team experiences. How to Apply Submit your updated resume along with your compensation requirements for consideration. Interview Process All interviews are conducted via Zoom video conferencing to ensure convenience and accessibility. Ready to Grow With Us? If you’re ready to be part of a company making history while building a flexible, rewarding remote career, we encourage you to apply today. Take the next step toward your future—right from home. 🚀

This is a remote position. Travel Booking Specialist - Entry Level Are you passionate about travel and enjoy helping others plan memorable experiences? This opportunity is ideal for individuals looking for a flexible way to build in the travel industry. Responsibilities: - Assist clients with booking vacations, cruises, resorts, and tours - Research destinations, travel options, and promotions - Provide personalized travel recommendations - Manage booking details and communicate professionally with clients - Complete training and stay current on travel updates What We Offer: - Flexible full-time or part-time schedule - Personalized website with specials loaded - Travel perks and discounts - Team support and resources This opportunity is best suited for individuals who are organized, self-motivated, and enthusiastic about travel. You must be 18+ years of age and reside in one of these countries USA Dominican Republic St. Lucia Cayman Islands Bahamas Mexico Costa Rica United Kingdom Italy Panama Aruba Colombia Barbados Ireland Jamaica Spain Honduras Belize Germany France New Zealand Only the listed countries will be considered!

Job DetailsLevel: ExperiencedJob Location: Remote - Baltimore, MD 00000Position Type: Part TimeSalary Range: $27.00 - $29.00 HourlyTravel Percentage: NoneJob Shift: WeekendsJob Category: Human Services Call Center Counselor Supervisor – Part-Time 📍 Baltimore, Maryland 💰 $27.00-$29.00 🕒 Part-Time | Shifts: 11:00PM-7:00AM| Every other weekend Being the Leader Communities Need in Moments of Crisis. About Us Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges. The Opportunity We are seeking a Call Center Counselor Supervisor to support daily call center operations during assigned shifts. This role ensures counselors adhere to policies, monitors KPIs and call flow, provides coaching and oversight, and intervenes in high-risk situations when needed. The Supervisor works closely with leadership to maintain compliance with 988 and Lifeline standards while upholding high-quality, consumer-centered service delivery. What You’ll Do • Measure KPI's: inbound calls, call waiting, call abandonment and other contract KPI’s. Assist with taking calls if staff are unable to handle the workload. Intervenes appropriately with callers who present imminent danger to self or others, including assessing lethality and taking necessary steps to intervene. Coaching and mentoring staff to enhance customer service skills and resolve consumer issues effectively Monitoring phone queues to reduce missed, overflowed, and held calls. Assisting with staff schedules and ensuring adequate staffing levels. Provide updates to the Call Center Manager/Director Ensure that shift is properly stocked with the needed supply (paper, pens, markers, etc.) and consult with the call center manager to purchase items. Training, monitoring, and supervision of new staff Review documentation and call recording. Completes all shift-to-shift communication forms, for effective transfer of information between shifts Inform the Call Center Manager of immediate issues that arise in the Call Center. Comply with the 988 Crisis Standards in providing services to the community. Adhere to Lifeline Standards, Crisis Now Standards, and appropriate accrediting bodies best practices when providing services. Participate in regularly scheduled supervision and debriefing sessions as appropriate. Comply with the organization’s Secondary Trauma Prevention policy. Adhere to annual training requirements Other duties as assigned by management. Qualifications Qualifications Qualifications College degree in Human Services or related field (Preferred) High School Diploma with experience Experience One year of administrative (office setting) and behavioral health experience, required. One year of supervisor experience, required One year work engagement or experience with individuals living with dynamic and complex behavioral health needs, preferred One year community health or lived experience, preferred Why Join BCRI 🏥 Medical, Dental, and Vision Insurance. 💼 403(b) Retirement Plan. 🌴 Generous PTO – Vacation, Sick, Personal, and Holidays. 📚 Tuition Reimbursement & Professional Development Support. 💙 Be part of an innovative, impact-driven team shaping the future of crisis care.

Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in. Description: This position demonstrates service excellence and positive interpersonal skills in dealing with others including patients of all ages, families, community members, and employees. Operates telephone switchboard to relay incoming, outgoing, and interoffice calls. Consistently delivers exceptional customer service to all callers and accurately connects them to where they need to go. Escalates consumer concerns across different communication channels. Communicates effectively with patients, co-workers, department Lead/Supervisor, and Manager. Ability to work from home requirements, must have a home office environment that is noise and distraction free and basic technical skills for setting up equipment and troubleshooting if needed. Estimated pay range for this position is $16.77 - $20.29 / hour depending on experience.Qualifications: Degrees: - High School,Cert,GED,Trn,Exper. Additional Qualifications: - Must have a minimum of two years customer service experience and basic computer knowledge. - Good command of written and verbal communication. - Ability to work well under pressure. - Experience preferred, but not required, with Customer Relations Management (CRM) application (i. - e. - Salesforce) and Electronic Medical Records (EMR) or scheduling system. Minimum Required Experience: Less than 1 year EOE, including disability/vets