• Serve as the senior marketing lead for top-tier clients, driving strategic direction, performance outcomes, and client satisfaction across Amazon and marketplace platforms. • Develop and execute data-driven marketing strategies that balance short-term ROI with long-term brand growth, leveraging insights to optimize spend and impact. • Lead high-level client engagements, including growth discussions, business reviews, and new business pitches, while identifying opportunities for expansion. • Mentor and develop a high-performing team of ad managers and specialists, fostering collaboration, innovation, and operational excellence. • Partner cross-functionally with business development, creative, and strategy teams to strengthen processes, elevate marketing standards, and stay ahead of market trends.

• Oversee partnerships with licensing and credentialing vendors. • Maintain Collaborative Practice Agreements (CPAs) and supervisory documentation. • Support practice growth through hiring and regulatory strategies. • Implement a clinical Quality Assurance (QA) program by adapting established models. • Plan the practice-wide CEU program and organize annual practice-wide training.

• Lead the implementation, maintenance, and continuous improvement of the ISO 45001 Occupational Health & Safety Management System across all U.S. BPO locations • Ensure compliance with OSHA, state-specific safety regulations, and applicable local occupational laws and regulations • Manage and support internal and external audits, including certification audits, surveillance audits, and client-driven assessments • Serve as the primary point of contact for health and safety compliance across all sites • Manage risk assessments, hazard identification, and incident investigations; ensure timely corrective and preventive actions • Develop, update, and enforce health and safety documents, policies, procedures, and emergency response plans • Analyse safety metrics and trends to identify risks and opportunities for improvement • Partner with site leadership, HR, Facilities, and Operations to embed safety practices into daily operations • Deliver safety training, awareness programs, and compliance education to employees and leadership • Ensure timely resolution of compliance issues and escalations. Prepare and maintain documentation, reports, and records required for audits and regulatory compliance • Manage workers’ compensation claims and compliance in 50 states

• Lead assigned clinical projects and programs across the full lifecycle: planning, execution, monitoring, reporting, stabilization and closure (or lifecycle management). • Apply established and evolving project management methodologies to streamline processes and improve consistency across the Clinical Affairs portfolio. • Develop, document, and implement project plans, budgets, timelines, resource forecasts, risk and mitigation plans, and communication plans. • Design and develop industry-leading quality control operating practices for project execution and deliverable acceptance. • Develop, implement and maintain systems and dashboards to monitor project, portfolio and organizational goals (e.g., milestones, key performance indicators, resource capacity, financial health), providing timely, accurate status reporting to appropriate stakeholders. • Drive and coordinate project-related activities such as process documentation, knowledge transfer, and cross-functional readiness. • Serve as primary contact for internal stakeholders and external partners for assigned projects; manage expectations and escalate issues appropriately. • Coach and train junior team members and onboard contractors, as applicable, on techniques, processes, responsibilities, and project tools to foster capability development and drive consistency of work. • Identify opportunities for process improvement, standardization, and automation across project and portfolio activities. • Present Clinical Affairs project and portfolio health summaries to senior leadership, as applicable. • Integrate Johnson & Johnson’s Credo and Leadership Imperatives into project planning, decision making, and team objectives. • Ensure adherence to applicable regulatory, ethical and compliance requirements in clinical programs (e.g., ALCOA+, GCP principles, documentation standards). • Responsible for communicating business-related issues or opportunities to next management level. • Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable. For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable. • Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. • Performs other duties assigned as needed.