Job Closed
This listing is no longer active.
Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada
Customer Benefits Support Representative
Location
United States
Posted
92 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Benefits Support Representative
Lisa Russel
Role Description Are you a passionate professional seeking a career that offers flexibility, growth, and meaningful impact? AO is looking for dedicated individuals to join our customer service leadership team. Work from home, enjoy a flexible schedule, and advance your career while maintaining a healthy work-life balance. - Work-Life Balance: Customize your schedule and work from home, giving you time for what matters most. - Supportive Environment: Join a nurturing team that values your success and personal well-being. - Mentorship & Growth: Learn from experienced leaders dedicated to helping you excel in customer service management. - Exciting Perks & Incentives: - Annual Incentive Trips: Rewarding top performers with unforgettable travel experiences. - Insurance Reimbursement Program: Comprehensive coverage to protect your well-being. - Skills Enhancement: Specialized training programs to sharpen leadership and management skills. - Unionized Benefits: Enjoy security, representation, and a supportive community. Qualifications - Commitment to delivering exceptional customer service. - Strong communication and interpersonal skills. - Ability to lead and inspire teams to achieve outstanding results. - Desire for professional growth while maintaining a healthy work-life balance. Company Description
Job Requirements
- Commitment to delivering exceptional customer service.
- Strong communication and interpersonal skills.
- Ability to lead and inspire teams to achieve outstanding results.
- Desire for professional growth while maintaining a healthy work-life balance.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Remote Travel Support Representative – Hotel Reservations
Destination KnotDestination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Job Type: Remote | Flexible Schedule About This Opportunity We are hiring Travel Support Representatives to assist clients with hotel reservations and travel planning. This role is ideal for individuals seeking remote work, flexible hours, and a supportive team environment. Key Duties - Guide clients through hotel booking options - Provide accurate pricing and availability information - Assist with reservation changes or questions - Keep client records organized and up to date - Participate in ongoing training and development Ideal Candidate - Enjoys helping others - Organized and detail-oriented - Comfortable working remotely - Strong communication skills - Hospitality or customer service experience is a plus What You’ll Gain - Work-from-anywhere flexibility - Comprehensive training - Travel industry perks and discounts - Supportive leadership and team culture - Opportunity for long-term growth $25,000 - $75,000 a year
Remote Travel Booking Specialist (Hotels + Experiences)
Destination KnotDestination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Remote Travel Booking Specialist (Hotels + Experiences) Remote (U.S.-Based) About the Role: Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office. Key Responsibilities: Help clients choose and book hotel accommodations Provide details on amenities, pricing, and availability Manage reservation changes and maintain accurate records Communicate professionally via phone, email, and messaging Qualifications: Strong communication and hospitality skills Professional, detail-oriented, and self-motivated Basic computer proficiency and reliable internet Customer service or hospitality experience is a plus What We Offer: Flexible remote schedule Training and access to booking tools Supportive team culture Income-earning possibilities based on performance Travel discounts and perks Apply today and help clients plan their perfect stay! $25,000 - $65,000 a year
Online Service & Booking Coordinator | Remote
Destination KnotDestination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
Job Title: Online Booking Specialist | Remote About Destination Knot: Destination Knot is a travel planning company that specializes in designing unforgettable, customized experiences for individuals, couples, families, and groups. Whether it’s a luxury cruise, an all-inclusive resort, or a tailored multi-destination itinerary, our team delivers expert service, personalized attention, and seamless booking support to make every journey stress-free. Position Overview: We are looking for an organized and enthusiastic Online Booking Specialist to join our remote team. In this role, you’ll support clients by researching and securing travel reservations, including accommodations, flights, and vacation packages. If you love helping people, enjoy working online, and are passionate about travel, this is a great opportunity to be part of a growing and supportive team. Key Responsibilities: Assist clients with booking travel services such as hotels, resorts, flights, cruises, and packages Manage booking logistics through various online supplier platforms Communicate with clients via phone, email, or chat to understand their needs and provide tailored options Respond to booking inquiries, changes, and support requests in a timely, professional manner Maintain accurate records of client information, preferences, and reservations Stay up to date with travel promotions, supplier offerings, and destination trends Deliver a smooth and supportive booking experience from start to finish Qualifications: Experience in travel, hospitality, or customer service is a plus, but not required Excellent communication and interpersonal skills Strong attention to detail and time management abilities Tech-savvy and comfortable using online platforms and digital tools Self-motivated, dependable, and capable of working independently Must be 18 years or older with a computer and reliable internet connection A passion for travel and a commitment to great customer experiences What We Offer: 100% remote work environment Flexible scheduling Travel industry training and development resources Access to exclusive booking tools and travel perks Incentive-based earning opportunities A supportive and growth-oriented team culture Work Environment: This is a remote, work-from-home position ideal for individuals who are organized, service-oriented, and excited to be part of a fast-paced and rewarding industry. $35,000 - $70,000 a year
Customer Support Specialist
Invisible AgencyEmployment type: Freelance / Contract Workplace type: Remote Seniority level: Mid‑Senior Level
Role Description We are seeking independent Customer Support Specialists with tangible, hands-on experience in call centers and direct customer service to provide dedicated support services for our client base. In this contractor engagement, you will leverage your expertise to autonomously resolve customer inquiries, de-escalate complex issues, and deliver high-quality, empathetic support across voice and digital channels. The objective of this project is to maintain excellent customer satisfaction and ensure seamless service delivery. Qualifications - Hands-on experience in call centers and direct customer service. - Expertise in resolving customer inquiries and de-escalating complex issues. - Ability to deliver high-quality support across voice and digital channels. Requirements - Autonomously manage and successfully resolve customer issues across phone, email, and live chat platforms within agreed-upon Service Level Agreements (SLAs). - Apply expert communication skills to de-escalate high-tension scenarios and provide accurate, policy-aligned solutions to complex customer inquiries. - Deliver favorable outcomes in line with target metrics for First Contact Resolution (FCR) and Customer Satisfaction (CSAT). - Accurately log interaction details, troubleshooting steps, and resolution outcomes into the designated CRM or ticketing system to maintain clear audit trails. Benefits - Service fee range of $6 to $10 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. - Final offer amounts may vary from the service fee range listed above. - As a contractor, you’ll supply a secure computer and high-speed internet. - Company-sponsored benefits such as health insurance and PTO do not apply. Company Description Engagement Type: Freelance / Independent Contractor Workplace Type: Remote