Job Closed

This listing is no longer active.

Neolytix logo
Neolytix

Optimizing Healthcare Organizations through Revenue & Cost Transformation #digitalhealth #medicalbilling #rpm #rcm #ccm

Healthcare Virtual Assistant/ Eligibility and Benefits

Customer SupportCustomer SupportOtherRemoteMid LevelTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States + 171 moreAll locations: United States | Canada | Brazil | Colombia | Argentina | Chile | Venezuela | Bolivia | Ecuador | French Guiana | Guyana | Paraguay | Peru | Suriname | Uruguay | Mexico | Costa Rica | El Salvador | Guatemala | Honduras | Nicaragua | Panama | Dominican Republic | Puerto Rico | Bahamas | Guadeloupe | Haiti | Jamaica | Martinique | Montserrat | United Kingdom | Germany | France | Estonia | Portugal | Hungary | Poland | Ukraine | Romania | Bulgaria | Czechia | Slovakia | Belarus | Moldova | Sweden | Greece | Belgium | Italy | Ireland | Switzerland | Netherlands | Finland | Malta | Denmark | Lithuania | Croatia | Spain | Austria | Bosnia And Herzegovina | Iceland | Luxembourg | North Macedonia | Montenegro | Norway | Serbia | Slovenia | Albania | Cyprus | Latvia | Monaco | South Africa | Egypt | Algeria | Angola | Benin | Botswana | Burkina Faso | Burundi | Cameroon | Cabo Verde | Central African Republic | Chad | Congo | Côte D'ivoire | Democratic Republic of the Congo | Equatorial Guinea | Eritrea | Ethiopia | Gabon | Gambia | Ghana | Guinea | Guinea-bissau | Kenya | Lesotho | Liberia | Libya | Madagascar | Malawi | Mali | Mauritania | Mauritius | Mayotte | Morocco | Mozambique | Namibia | Niger | Nigeria | Réunion | Rwanda | Senegal | Seychelles | Sierra Leone | Somalia | Sudan | Eswatini | Tanzania | Togo | Tunisia | Uganda | Zambia | Zimbabwe | Georgia | Turkey | Israel | United Arab Emirates | Armenia | Azerbaijan | Bahrain | Iraq | Jordan | Kuwait | Lebanon | Oman | Qatar | Saudi Arabia | Palestine | Yemen | India | Japan | Philippines | Pakistan | Thailand | Singapore | Vietnam | Taiwan | Indonesia | Cambodia | Laos | Malaysia | Myanmar | South Korea | China | Afghanistan | Bangladesh | Bhutan | Kazakhstan | Kyrgyzstan | Maldives | Mongolia | Nepal | Sri Lanka | Tajikistan | Turkmenistan | Uzbekistan | Australia | Papua New Guinea | Kiribati | Palau | French Polynesia | Tuvalu | New Zealand

Posted

91 days ago

Salary

₱20K - ₱35K / month

Seniority

Mid Level

No structured requirement data.

Job Description

Healthcare Virtual Assistant/ Eligibility and Benefits

Neolytix

Role Description - Greet patients and caregivers professionally via phone, email, and virtual platforms. - Collect accurate patient demographic information, medical history, and contact details. - Prepare and process patient admission and discharge documentation. - Enter patient information into Electronic Health Records (EHR) and practice management systems. - Maintain accurate and complete patient records in compliance with HIPAA regulations. - Verify patient identity and update existing patient profiles as needed. - Verify insurance coverage and eligibility for services prior to appointments. - Obtain pre-authorizations and referrals as required by insurance plans. - Communicate patient financial responsibilities including copays, deductibles, and coinsurance. - Process insurance information and ensure accurate billing documentation. - Coordinate with insurance companies to resolve coverage questions and discrepancies. - Stay updated on various insurance plans, policies, and procedures. - Schedule patient appointments based on provider availability and patient needs. - Send appointment reminders and confirmations via phone, email, or SMS. - Reschedule and cancel appointments as requested while maintaining optimal provider schedules. - Coordinate with clinical staff to ensure smooth patient flow and minimize wait times. - Manage appointment waitlists and fill cancellations efficiently. Benefits - Additional leave - Company Christmas gift - Health insurance - Opportunities for promotion - Paid training - Pay raise - Promotion to permanent employee - Work from home Pay Php20,000.00 - Php35,000.00 per month Application Question(s) - Current/ Last Salary - Expected Salary Work Location: Remote

Benefits

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee
  • Work from home
  • Pay
  • Php20,000.00 - Php35,000.00 per month
  • Application Question(s)
  • Current/ Last Salary
  • Expected Salary
  • Work Location: Remote

Related Job Pages

More Customer Support Jobs

Destination Knot logo

Customer Support | Cruise Specialist

Destination Knot

Destination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.

Customer Support91 days ago
OtherRemoteTeam 11-50

Job Title: Cruise Travel Specialist Location: Remote Overview We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary. Key Responsibilities: - Recommend cruise lines, ships, and itineraries based on client preferences. - Coordinate pre- and post-cruise travel, including flights and hotel stays. - Book specialty dining, excursions, and onboard experiences. - Track promotions, upgrades, and loyalty program benefits. - Maintain expert-level knowledge of major cruise lines and destinations. What You Bring: - Prior experience booking or selling cruises (preferred). - Strong knowledge of ocean and river cruise options. - Ability to work independently and stay organized. - Excellent customer service and upselling skills. Benefits: - Remote role with flexible scheduling. - Cruise-specific travel perks, FAM trips, Hotel & Resort discounts - Access to exclusive industry tools and support from a dedicated team. $20,000 - $65,000 a year

United States
$20K - $65K / year
Job Closed
AO Globe Life logo

Client Support Consultant

AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Customer Support91 days ago
OtherRemoteTeam 1,001-5,000H1B No Sponsor

Role Description AO Globe Life is growing and seeking motivated professionals to join our fully remote, mission-driven team. This opportunity is well suited for recent or soon-to-be graduates in business, marketing, or communications—or for anyone who thrives in a people-first, service-focused environment. Comprehensive training, pre-qualified client consultations, and structured mentorship are provided so you can succeed from anywhere in the United States while building a meaningful career with long-term growth potential. - Conduct scheduled virtual consultations with clients via Zoom - Help individuals and families understand available benefit options - Guide clients through the enrollment process with professionalism and clarity - Maintain accurate digital records and manage follow-up communication - Provide responsive, client-focused service throughout the consultation process - Participate in mentorship sessions, development programs, and team training - Build strong, long-term client relationships while developing professional skills Qualifications - Strong communication and interpersonal skills - Organized and self-motivated professionals comfortable working independently - Confident presenting information in virtual meetings - Familiarity with video conferencing platforms and digital tools - Passion for helping others and contributing to meaningful work - Customer service or consultative experience is helpful but not required - Authorized to work in the United States - Access to a Windows-based laptop or desktop with webcam and reliable internet connection Benefits - Fully remote work environment available across the United States - Flexible scheduling that supports work–life balance - Pre-qualified client consultations provided - Weekly compensation through a performance-based structure - Long-term income opportunities through vested renewals - Full training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Leadership development and advancement pathways for high performers - Supportive, collaborative team culture Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly supports union members, credit union clients, and veterans by helping them access financial protection and long-term security. Through a growing remote-first workforce, AO Globe Life continues to create opportunities for professionals seeking flexible, purpose-driven careers. If you are ready to build a career that combines purpose, flexibility, and long-term professional growth, we encourage you to apply and learn more about joining the AO Globe Life team.

United States
90K - 120K / year
Job Closed
Invisible Technologies logo

Customer Support Specialist – Freelance Project

Invisible Technologies

Founded in 2015 to help overworked, stressed-out people, Invisible Technologies offers custom operations support to scaling small and midsized businesses (SMBs)

Customer Support91 days ago

• Provide dedicated support services for our client base • Manage and resolve customer issues across phone, email, and live chat platforms • De-escalate high-tension scenarios and provide accurate solutions • Accurately log interaction details and maintain clear audit trails

Worldwide
$6 - $10 / hour
Job Closed
OtherRemoteTeam 10,001+Since 1982H1B No Sponsor

This is a full-time work from home position that must reside within the state of Massachusetts or Illinois Freedom Fertility Pharmacy, a division of Evernorth Health Services a part of The Cigna Group is looking for Senior Pharmacy Technicians to join our team. Ready for a job that encourages you to use your communication and problem-solving skills? If so, prepare to use those skills to help your patients’ dreams of having a family come true! As a Senior Pharmacy Technician at Freedom Fertility Pharmacy, you’ll use your empathy and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility. This is not your average customer service job – you’ll work for a company that truly cares about people while helping our patients achieve happiness. Here’s a little more on how you’ll make a difference: - Ensure process efficiency – Collaborate with both patients and physicians to coordinate fertility plans and medications. Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers. - Pay attention to detail – Accurately obtain and enter patient information, including shipping, insurance, and payment details. - Be a team player – Escalate complex claims to the appropriate team for further action. - Accurately perform data entry tasks and enter prescriptions into our system. Use the knowledge you gain from training, your problem-solving skills and support from your team to accurately process prescription claims so they will be dispensed accurately. - Juggle multiple tasks without sacrificing attention to detail. - Participate in special projects and perform other duties as it pertains to specific contract performance Why join us? - Health coverage effective day 1 (including medical, dental, vision) - Holiday, PTO and OT pay - 401K with company match - Tuition reimbursement - Fun, friendly and unique culture – bring your whole self to work every day! What you need to do the job: - High School Diploma, or GED required. - 1+ years of relevant experience as a Pharmacy Technician. - Valid National Pharmacy Technician certification is required. - Valid Massachusetts or Illinois Pharmacy Technician license is required. - 1+ year(s) of call center experience preferred. - Microsoft Office proficiency and data entry skills. - Exceptional attention to detail, accuracy, and quality. - Excellent verbal and written communication skills. - Ability to multitask in both PC/Phone related tasks. - Works effectively and fosters teamwork; Demonstrates ownership of projects and carries responsibility for building strong working relationships with colleagues and customers. - Results oriented; demonstrated ability to prioritize and manage workload and meet deadlines. Work Schedule: Ability to work a shift between 8:00am - 9:00pm Eastern time including rotating Weekends: 8:00am - 4:30pm Eastern time 9:00am - 5:30pm Eastern time 10:30am - 7:00pm Eastern time 11:30am - 8:00pm Eastern time 12:30pm - 9:00pm Eastern time Training Schedule: Monday - Friday 9:00am - 5:00pm, Eastern Time for 5-8 weeks. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 20 - 30 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

United States
$20 - $30 / hour