Role Description AO Globe Life is growing and seeking motivated professionals to join our fully remote, mission-driven team. This opportunity is well suited for recent or soon-to-be graduates in business, marketing, or communications—or for anyone who thrives in a people-first, service-focused environment. Comprehensive training, pre-qualified client consultations, and structured mentorship are provided so you can succeed from anywhere in the United States while building a meaningful career with long-term growth potential. - Conduct scheduled virtual consultations with clients via Zoom - Help individuals and families understand available benefit options - Guide clients through the enrollment process with professionalism and clarity - Maintain accurate digital records and manage follow-up communication - Provide responsive, client-focused service throughout the consultation process - Participate in mentorship sessions, development programs, and team training - Build strong, long-term client relationships while developing professional skills Qualifications - Strong communication and interpersonal skills - Organized and self-motivated professionals comfortable working independently - Confident presenting information in virtual meetings - Familiarity with video conferencing platforms and digital tools - Passion for helping others and contributing to meaningful work - Customer service or consultative experience is helpful but not required - Authorized to work in the United States - Access to a Windows-based laptop or desktop with webcam and reliable internet connection Benefits - Fully remote work environment available across the United States - Flexible scheduling that supports work–life balance - Pre-qualified client consultations provided - Weekly compensation through a performance-based structure - Long-term income opportunities through vested renewals - Full training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Leadership development and advancement pathways for high performers - Supportive, collaborative team culture Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly supports union members, credit union clients, and veterans by helping them access financial protection and long-term security. Through a growing remote-first workforce, AO Globe Life continues to create opportunities for professionals seeking flexible, purpose-driven careers. If you are ready to build a career that combines purpose, flexibility, and long-term professional growth, we encourage you to apply and learn more about joining the AO Globe Life team.

• Provide dedicated support services for our client base • Manage and resolve customer issues across phone, email, and live chat platforms • De-escalate high-tension scenarios and provide accurate solutions • Accurately log interaction details and maintain clear audit trails

This is a full-time work from home position that must reside within the state of Massachusetts or Illinois Freedom Fertility Pharmacy, a division of Evernorth Health Services a part of The Cigna Group is looking for Senior Pharmacy Technicians to join our team. Ready for a job that encourages you to use your communication and problem-solving skills? If so, prepare to use those skills to help your patients’ dreams of having a family come true! As a Senior Pharmacy Technician at Freedom Fertility Pharmacy, you’ll use your empathy and listening skills to handle inbound calls from patients and learn more about their medical history and challenges with fertility. This is not your average customer service job – you’ll work for a company that truly cares about people while helping our patients achieve happiness. Here’s a little more on how you’ll make a difference: - Ensure process efficiency – Collaborate with both patients and physicians to coordinate fertility plans and medications. Own the patient experience through resolving customer issues and ensuring 100% follow-up to customers. - Pay attention to detail – Accurately obtain and enter patient information, including shipping, insurance, and payment details. - Be a team player – Escalate complex claims to the appropriate team for further action. - Accurately perform data entry tasks and enter prescriptions into our system. Use the knowledge you gain from training, your problem-solving skills and support from your team to accurately process prescription claims so they will be dispensed accurately. - Juggle multiple tasks without sacrificing attention to detail. - Participate in special projects and perform other duties as it pertains to specific contract performance Why join us? - Health coverage effective day 1 (including medical, dental, vision) - Holiday, PTO and OT pay - 401K with company match - Tuition reimbursement - Fun, friendly and unique culture – bring your whole self to work every day! What you need to do the job: - High School Diploma, or GED required. - 1+ years of relevant experience as a Pharmacy Technician. - Valid National Pharmacy Technician certification is required. - Valid Massachusetts or Illinois Pharmacy Technician license is required. - 1+ year(s) of call center experience preferred. - Microsoft Office proficiency and data entry skills. - Exceptional attention to detail, accuracy, and quality. - Excellent verbal and written communication skills. - Ability to multitask in both PC/Phone related tasks. - Works effectively and fosters teamwork; Demonstrates ownership of projects and carries responsibility for building strong working relationships with colleagues and customers. - Results oriented; demonstrated ability to prioritize and manage workload and meet deadlines. Work Schedule: Ability to work a shift between 8:00am - 9:00pm Eastern time including rotating Weekends: 8:00am - 4:30pm Eastern time 9:00am - 5:30pm Eastern time 10:30am - 7:00pm Eastern time 11:30am - 8:00pm Eastern time 12:30pm - 9:00pm Eastern time Training Schedule: Monday - Friday 9:00am - 5:00pm, Eastern Time for 5-8 weeks. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 20 - 30 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Role Description At AO, culture isn’t just something we talk about — it’s something we live every day. We believe exceptional performance deserves exceptional recognition. That’s why we’ve built an environment where hard work, consistency, and leadership are celebrated in meaningful ways. If you’re driven by growth, motivated by results, and excited about earning recognition for your efforts, this is your opportunity to thrive. Qualifications - Exceptional written and verbal communication skills - A positive, energetic, highly motivated mindset - Strong work ethic and attention to detail - Ownership mentality — ability to manage responsibilities with accountability and sound judgment - Confidence in handling day-to-day operations independently in a remote environment Benefits - World-Class Contests & High-Value Rewards: Compete for standout prizes including brand-new Jeeps, premium tech, Lululemon gear, and more — all tied directly to performance and consistency. - Exclusive Incentive Retreats: Top performers earn unforgettable travel experiences to destinations like Iceland, Cabo, and Cancun — strengthening team culture while celebrating success. - Twice-Weekly Professional Development: Stay sharp with structured training sessions led by experienced leaders and top producers. Growth here is ongoing, intentional, and performance-focused. - Quarterly Leadership Recognition: Outstanding leaders are formally recognized with prestigious awards — including Rolex timepieces — reinforcing a culture built on excellence and achievement. Company Description