Role Description NEIS, an ARMStrong Insurance Services company, is seeking a Customer Support Representative as we continue to grow our team! Customer Support Representatives help with any customer complaints, document files, and ensure excellent customer service is being met. - Maintain working knowledge of customer requirements and apply them to all tasks handled - Understand what NEIS does and the purpose of performing audits and surveys in order to answer basic questions - Field customer communications, provide accurate and thorough responses - Properly document case file progress reports - Maintain a positive, empathetic, and professional attitude toward customers at all times - Respond thoroughly and promptly to customer inquiries - Acknowledge and facilitate resolution of customer complaints - Communicate and coordinate with colleagues as necessary - Provide feedback on the efficiency of the customer service process - Ensure customer satisfaction and provide professional customer support - Actively participate in team meetings and provide feedback - Strictly follow all security requirements Qualifications - High school diploma, GED, or equivalent - Positive attitude and adaptability - Ability to stay calm when customers are stressed or upset - Proficient use of phones, computer software, and technology - Experience working with customer support - Familiarity with various file formats - Working knowledge using Microsoft applications - Organizational and time-management skills - Ability to prioritize and manage workload - Trouble-shooting skills - Excellent written and verbal communication skills Benefits - Benefit package with health, dental, vision, life, and disability coverage options - 401(k) retirement plan option with company matching - Generous paid time off policy and 7 paid holidays - Salary is $17-$18 per hour - Weekly pay - 401(k) plan with company matching and immediate vesting Company Description ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers. Position Overview This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for. At Yessio you'll experience: - Paid training - Personal recognition for a job well done - Performance based incentives - Monthly bonuses - Family owned business that treats employees like family - Company barbeques - Monthly team motivation contests - Spacious work area and desks - Weekly coaching sessions - Employee referral bonus program - A stable employer - Office located across from 7800 S. Trax station - Medical insurance - Dental plans - Company paid holidays - Paid time off (PTO) which is earned starting on your 1st day Job Responsibilities - Perform inbound and outbound calls - Educate and build rapport with customers - Consult with customers to answer customer inquiries - Help setup customer accounts and verify banking and employment information - Process customer payments - Excellent service while achieving quality results Required Knowledge, Skills and/or Abilities - High School Diploma or GED - Fluent in English - Good communication skills - Cheerful attitude - Ability to learn new skills - Generally computer savvy - Self-motivated to improve skills and add value - Good attendance and punctuality - Basic mathematical skills Schedule and Hours - Flexible work schedules. - Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm. - Hiring full-time and part-time positions

Role Description Ready to achieve professional success without sacrificing time with the people who matter most? Join our fully virtual, work-from-home team where flexibility, growth, and income potential come together. In this role, you’ll connect with multiple clients each day, provide clear guidance, and make a meaningful impact. Qualifications - Strong communication skills, including active listening and problem-solving - Adaptability and willingness to learn in a fast-paced environment - Ability to work independently while collaborating with a remote team - A strong work ethic and drive to succeed Requirements - Submit your resume and compensation requirements for review. - All interviews are conducted via Zoom video conferencing. Benefits - Flexible schedule with weekly pay - 100% remote work — no commuting required - Weekly training led by top industry leaders - Comprehensive life insurance coverage - Health insurance reimbursement - Access to industry-leading tools and technology

Role Description As a Remote Client Relationship Specialist, you will represent a company with decades of proven success while helping families secure the protection they need. You’ll work in a supportive, growth-focused environment where your efforts directly contribute to both client outcomes and your own professional advancement. - Connect with clients across the U.S. and Canada through virtual consultations - Build trust through clear communication and a people-first approach - Provide guidance on coverage options tailored to each family’s needs - Maintain professionalism and follow-through in all client interactions - Contribute to a team that continues to experience strong, consistent growth Qualifications - Clear, confident communication and strong interpersonal skills - Comfort using basic technology and virtual meeting platforms - Reliable, accountable, and detail-oriented - Positive, personable approach when working with clients - Strong time management and ability to work independently - Leadership experience is a plus and opens the door to advancement Benefits - 100% Remote Flexibility: Work from home with the freedom to design your schedule. - Weekly Pay + Performance Bonuses: Earn consistent income with additional incentives tied to your success. - Health Insurance Reimbursement: Support your well-being with access to reimbursement benefits. - Career Growth & Leadership Development: Advance within a system designed to promote from within and develop future leaders. Company Description For over 70 years, we’ve been committed to one mission: protecting working families. Through life, accident, and supplemental health coverage offered to members of labor unions, credit unions, and associations, we’ve built a reputation rooted in trust, stability, and care—backed by the strength of Globe Life.