• Lead projects across the full software development lifecycle: plan, design, implement, test, deploy, and maintain software solutions • Engage in significant time overlaps with North America staff, working on Pacific Time • Evolve system architectures to support future requirements, improve reliability, and reduce operational burden • Triage, resolve, and address root causes of production issues • Support engineering leadership with project coordination, strategic planning, and operational execution • Work on our web archiving service (Archive-It), a service currently used by over 1000 partner organizations to archive and provide public access to web collections totaling many petabytes of data and that archives billions of files each year • Build and improve foundational systems, services, and developer tools that support values-aligned products, at petabyte scale, operating on our self-owned and operated data centers ensuring open access to digital information for a global coalition of institutions • Foster a culture of collaboration and learning, reinforce team processes that are working, and identify potential technology or workflow improvements

About the role We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate. Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load. We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably. What you will do - Own infrastructure health, performance, and reliability across the stack. - Make architectural decisions and improve how we build and operate. - Design and evolve infrastructure using Terraform. - Improve CI/CD, deployments, and developer workflows so teams ship faster. - Strengthen security across access controls, vulnerability management, and dependencies. - Identify and eliminate reliability risks before they impact customers. What we are looking for - Experience operating production infrastructure, platform, DevOps, or SRE systems. - A track record of owning critical systems end-to-end. - Strong experience with PostgreSQL or comparable relational databases in production. - Experience managing infrastructure as code using Terraform. - Sound judgment across reliability, performance, and security tradeoffs. - A bias toward automation and improving developer productivity. We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions. Tools and tech stack - Ruby on Rails - PostgreSQL - Terraform - Modern cloud infrastructure and CI/CD tooling You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment. Experience that stands out - Experience operating in HIPAA or SOC 2 environments. - Deep PostgreSQL performance tuning or replication management. - Building internal tooling that improves developer productivity. - Improving observability, incident response, or overall security posture. What to expect We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes: - An initial conversation with a recruiter. - A collaborative pair programming session. - A systems or infrastructure design discussion. - A conversation with members of the engineering team. - A final conversation with engineering and company leadership. Estimated Compensation Range $161,000—$230,000 USD About Thatch We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.

About the role Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits. We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate. Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load. We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably. What you will do - Own infrastructure health, performance, and reliability across the stack. - Make architectural decisions and improve how we build and operate. - Design and evolve infrastructure using Terraform. - Improve CI/CD, deployments, and developer workflows so teams ship faster. - Strengthen security across access controls, vulnerability management, and dependencies. - Identify and eliminate reliability risks before they impact customers. What we are looking for - Experience operating production infrastructure, platform, DevOps, or SRE systems. - A track record of owning critical systems end-to-end. - Strong experience with PostgreSQL or comparable relational databases in production. - Experience managing infrastructure as code using Terraform. - Sound judgment across reliability, performance, and security tradeoffs. - A bias toward automation and improving developer productivity. We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions. Tools and tech stack - Ruby on Rails - PostgreSQL - Terraform - Modern cloud infrastructure and CI/CD tooling You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment. Experience that stands out - Experience operating in HIPAA or SOC 2 environments. - Deep PostgreSQL performance tuning or replication management. - Building internal tooling that improves developer productivity. - Improving observability, incident response, or overall security posture. What to expect We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes: - An initial conversation with a recruiter. - A collaborative pair programming session. - A systems or infrastructure design discussion. - A conversation with members of the engineering team. - A final conversation with engineering and company leadership. Estimated Compensation Range $161,000—$230,000 USD About Thatch We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.

Design and develop back-end services and automation for server management, troubleshoot provisioning and firmware issues, and implement out-of-band management tooling in a multi-vendor environment to enhance system efficiency.