Role Description We are seeking a Client Services Associate to provide reliable, thoughtful support to clients by assisting with coordination, communication, and ongoing service needs. This role is centered on organization, responsiveness, and maintaining positive client relationships in a remote environment. This opportunity is well suited for individuals seeking flexible work arrangements, including those transitioning careers, returning to the workforce, or balancing professional responsibilities with personal commitments. No prior industry experience is required — training and continuous support are provided. - Serve as a point of contact for client inquiries via email, phone, and messaging platforms - Assist with coordinating details and managing service-related requests - Provide accurate information and guidance based on client needs - Maintain organized and up-to-date client records - Follow up with clients to ensure continuity and satisfaction - Utilize internal systems and tools to support daily workflows Qualifications - Strong communication and interpersonal skills - Organized, detail-oriented, and dependable - Comfortable working independently in a remote setting - Willing to learn new systems and processes - Committed to providing consistent and professional support Benefits - Fully remote work environment - Flexible scheduling options - Structured onboarding and training - Ongoing support and access to resources - Opportunity for professional development and skill building Work Schedule Flexible — based on availability

• Provide consistent, professional customer service and client support • Respond to client inquiries and service requests promptly • Consult with clients to identify needs, goals, and service expectations • Coordinate schedules, confirmations, and service-related documentation • Research options and present appropriate solutions to clients • Handle changes, updates, and alternative arrangements with accuracy • Maintain clear communication with clients and internal teams • Keep detailed, organized records to support service delivery

Looking for a flexible remote role you can do from home? We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. What You'll Be Doing: - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish What We're Looking For: - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn Experience in customer service or coordination is helpful, but not required Why This Role Stands Out: - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For: - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home Location Requirement: Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Apply Today If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

Role Description Oasis Health Ventures is looking for a proactive and customer-focused Chat Services Representative to join our team. In this role, you will be responsible for providing timely and accurate support to patients and customers through online chat platforms. You will assist with inquiries related to appointments, services, insurance, and general healthcare information, ensuring a seamless digital experience for our users. The successful candidate will possess excellent written communication skills, a patient-centered approach, and the ability to manage multiple chats efficiently in a fast-paced environment. - Respond promptly and courteously to patient and customer inquiries via chat - Provide accurate information regarding services, appointments, insurance, and billing - Assist patients in scheduling, rescheduling, or canceling appointments through chat - Document and update patient information accurately in electronic health systems - Escalate complex issues or complaints to appropriate team members or supervisors - Maintain confidentiality and comply with healthcare privacy regulations - Collaborate with other departments to ensure consistent and high-quality patient support - Manage multiple chat sessions simultaneously while maintaining professionalism and attention to detail Qualifications - High school diploma or equivalent; Associate degree preferred - 1–2 years experience in customer service, preferably in a healthcare or telehealth setting - Excellent written communication and typing skills - Familiarity with healthcare terminology and patient service software - Ability to multitask and manage multiple chat conversations efficiently - Strong problem-solving and interpersonal skills - Proficiency with computers and chat platforms - Understanding of HIPAA and patient confidentiality standards Preferred Skills - Experience with Electronic Health Records (EHR) systems - Knowledge of insurance procedures and billing - Ability to remain calm and patient when handling challenging situations Key Competencies - Clear and empathetic communication - Attention to detail - Customer-oriented mindset - Adaptability and time management Benefits - Competitive salary - Health insurance - Paid time off - Career growth opportunities - Flexible/remote work options