• Assist senior agents in identifying and recruiting talented football players by conducting research and attending matches. • Support the preparation and negotiation of player contracts, ensuring compliance with regulations and representing the best interests of clients. • Coordinate logistics for player trials, meetings, and events, including travel arrangements and scheduling. • Develop and maintain strong relationships with players, clubs, and other stakeholders to facilitate effective communication and collaboration. • Provide administrative support in maintaining detailed records of player profiles, contracts, and negotiations to ensure accurate and up-to-date information management.

Role Description As a Conversational Design Consultant, you will be responsible for designing compelling contact center experiences and delivering impactful business value to our clients and their end-users. - Lead the design workstream within major customer experience transformations, across both the voice and digital channels. - Participate in cross-functional project teams, leading client engagement on design. - Collaborate with architecture, AI, and engineering teams to delight customers. - Design conversational speech systems leveraging Agentic AI and Natural Language Understanding systems from AWS and Salesforce for customer service automation. - Craft the capabilities, user experience, and persona of automated interactions across voice, chat, SMS, and email channels. - Lead requirement gathering, ideation workshops, and client design sessions. - Contribute to enterprise customer engagement strategies from a design and customer behavior perspective. - Incorporate high-level business goals into actionable, clear, and well-structured experience designs. - Create client-facing deliverables focused on conversational interaction and experience. - Analyze interaction data to identify opportunities for automation and make data-driven experience improvement recommendations. - Work with solution architects, engineers, and QA testers throughout the project lifecycle to validate design objectives. - Support customers in adopting Amazon Connect automation solutions for successful interactions. - Help drive project success criteria and reporting. Qualifications - 3+ years of experience in design or business analysis work. - Customer-facing consulting experience. - Experience communicating business and/or technology processes using tools like Lucidchart, Visio, Gliffy, Draw.io, or similar. - Adaptable to use different design tools as required. - Ability to collaborate within a cross-functional team to create rich end user experiences. - Comfortable presenting design deliverables to business stakeholders. - Experience analyzing data to identify user behaviors and make design decisions. - Willing and able learner of new technologies (e.g., Amazon Lex, Connect, and Bedrock, Salesforce Einstein and Agentforce, Google Dialogflow). Requirements - Experience building voice user interfaces (VUI) or advanced integrated voice response (IVR) systems. - Experience designing conversational flows for text-based bots (e.g., web, Facebook Messenger, etc.). - Experience designing solutions to support the contact center or customer service, or a related environment. - Knowledge of Amazon Lex, Google DialogFlow, Nuance IVR/VA, or similar conversational experience solutions. - Experience with prompt writing and generative AI powered platforms. - Familiarity with the capabilities of generative AI (LLM) systems and how to use them to solve business process challenges. - Ability to tie outcomes to business value (return on investment) through storytelling. - Experience designing solutions that integrate with CRM, Contact Center, or Case Management solutions. - Awareness of contact center industry trends, operating models, and priorities. Benefits - Remote & In-Person: Flexible work arrangements with a focus on team connectivity. - Travel: Anticipated travel commitment of up to 25% for certain roles. - Flexibility: Culture of trust allowing for personal commitments during work hours. - Collaboration: Opportunities for feedback and suggestions to improve the workplace. - Celebrate Often: Regular team events and celebrations to foster a fun work environment.

Remote I Flexible I work from the US, Caribbean or Latinamerica Step into a career where every itinerary is a love story. From candlelit terraces in Florence to seaside villas in Santorini or river cruises through Europe's most enchanting cities — you'll design journeys that couples will treasure forever. About the Role: Affinity Travels is looking for a Remote Boutique Travel Advisor to craft high‑touch romantic escapes and destination wedding experiences for clients who value culture, intimacy, and refined living. Your Signature Contribution: - Design tailor‑made honeymoons, anniversaries, and wedding journeys. - Arrange luxury cruises, private tours, and one‑of‑a‑kind romantic experiences. - Provide concierge‑level service with warmth, precision, and creativity. - Keep ahead of trends in romance travel, lifestyle, and hospitality. What You'll Gain: - Remote flexibility with hours that fit your life. - Attractive commissions plus exclusive travel benefits. - Access to premium planning tools and a supportive, design‑driven team. - Comprehensive training and opportunities for personal growth. Who You Are: - Elegant, intuitive, and detail‑focused. - Experienced in hospitality or simply passionate about luxury travel (no prior experience required). - Fluent in English or Spanish, with a gift for storytelling and romance. About Us: Affinity Travels is a boutique travel atelier dedicated to creating journeys that celebrate love, connection, and elevated living. We don't just organize trips — we design memories that last a lifetime. Don't wait: Couples everywhere are searching for experts who can transform their dreams into unforgettable escapes. Don't let this chance pass by - apply now!

Role Description AO Globe Life is seeking motivated and customer-focused individuals to join our remote team as Virtual Consultants. In this role, you will serve as a trusted point of contact for clients, guiding them through benefit options, assisting with account setup, and ensuring a seamless and positive experience. This is an excellent opportunity for individuals looking to start a career in client consulting, customer service, or account management in a flexible, remote environment. - Conduct virtual consultations with clients to review benefit options and account details - Assist clients with completing applications, forms, and required documentation - Maintain accurate and up-to-date client records in CRM systems - Respond to client inquiries with professionalism and clarity - Follow up with clients to ensure completion of enrollment and service processes - Collaborate with internal teams to provide consistent and efficient support - Build strong, trust-based relationships through excellent service Qualifications - Strong verbal and written communication skills - Excellent customer service and interpersonal abilities - Ability to manage multiple clients and tasks efficiently - Self-motivated with the ability to work independently in a remote setting Benefits - Flexible remote work schedule - Comprehensive training and professional development - Opportunities for advancement and leadership roles - Supportive and collaborative team environment Company Description AO Globe Life is committed to helping working-class families access benefit programs that support their long-term financial security. We pride ourselves on fostering a culture of growth, integrity, and meaningful client service.