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Track, analyze and improve your fleet operations with Fleetio
Mid-Market Account Manager
Location
United States
Posted
156 days ago
Salary
0
Seniority
Senior
Job Description
Mid-Market Account Manager
Fleetio
• You will liaise between the customer and the entire organization to optimize customer experience and product utilization while nurturing strategic relationships to solidify long-term partnerships. • Uncover opportunities within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers • Drive ARR by aligning our products with customer goals and objectives, and partnering with key stakeholders to achieve business objectives • Achieve NRR objectives through managing renewals, upselling products, and negotiating complex contracts that drive efficiencies for our customers and additional revenue opportunities for the business • Collaborate with the Customer Success team to maximize product adoption and optimization, value, and satisfaction • Partner with Enterprise Account Executives to maximize the buyer experience and continue the momentum gained throughout the sales process • Communicate and present product demonstrations over the web, in person, and telephone • Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges
Job Requirements
- 3+ years of sales and Enterprise Account Management experience with a track record of exceeding the quota-carrying role
- Owning and navigating a book of business of 150+ accounts
- Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)
- Experience understanding customers' business objectives, relationship elevation, opportunity discovery, and articulating both the strategic and financial value
- Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives
- Keen sense of timing, killer presentation skills, and the confidence to push back when necessary
- Ability to remain focused and disciplined with your time
- Results-driven, highly organized, and the ability to thrive under pressure
- Resourceful and determined, yet not afraid to ask for help
- Excited by technology and its ability to make you more productive
- Working in high paced, rapidly changing organization
- Ability to travel as needed
Benefits
- Multiple health/dental coverage options (100% coverage for employee, 50% for family)
- Vision insurance
- Incentive stock options
- 401(k) match of 4%
- PTO - 4 weeks (increases at year two!)
- 12 company holidays + 2 floating holidays
- Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid)
- FSA & HSA options
- Short and long term disability (short term 100% paid)
- Community service funds
- Professional development funds
- Wellbeing fund - $150 quarterly
- Business expense stipend - $125 quarterly
- Mac laptop + new hire equipment stipend
- Fully stocked kitchen with tons of drinks & snacks (BHM only)
- Remote working friendly since 2012 #LI-REMOTE
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