Misfits Market

• Team Support: Training, coaching, fleet maintenance, dispatch, and routing to maintain high performance and morale. • Operational Oversight: Managing daily line haul routing, backhaul/DBM daily route completion, Vehicle PM’s. • Inventory Management: Overseeing Fleet rental usage and utilization accuracy. • Logistics Coordination: Organizing, scheduling, and tracking carrier shipments, including optimizing routes and transit times. • Efficiency Improvement: Using data and analytics (TMS,/Jalapeno systems) to identify bottlenecks, improve productivity, and manage workflows. • Ensure that every team member complies with all DOT, OSHA and Misfits Market safety standards - at all times. • Monitor and assess team performance against established KPIs. Implement strategies to improve productivity, efficiency, and overall operational excellence. • Complete all assigned trainings and inspections with your team to ensure a safe working environment. Maintain excellent record-keeping to meet all regulatory standards. • Optimize the allocation of resources, including workloads and equipment, to meet operational demands efficiently. Collaborate with other departments to ensure smooth workflows. • Lead and mentor front-line delivery staff to foster a culture of continuous improvement, accountability, safety, and teamwork. Provide coaching and support to enhance individual and team performance. • Supports the overall distribution volume, which may include helping other drivers complete their routes or working overtime as needed. • Ensure that team members are equipped with the necessary skills for success. Identify training needs within the team and coordinate with our HR and Learning teams to implement training programs.

• Own the strategy, performance, and operating model of the full 3P procurement organization. • Accountable for the financial performance of the 3P business, including forecast accuracy, ISR, shrink, shorts, cost-of-goods, and inventory turns. • Create and execute long-term 3P procurement and merchandising strategies. • Lead and develop a team of managers, senior individual contributors, and associates. • Define and govern the vendor portfolio—including partner selection, negotiation frameworks, contract structures, performance management, and long-term collaboration models. • Drive category strategy across the 3P assortment, balancing market trends, customer needs, profitability, and competitive positioning. • Serve as the senior point of accountability for 3P integration across the company. • Define the analytical frameworks, KPIs, and reporting standards that guide the 3P business.

• Manage purchase orders end-to-end: create POs, validate accuracy (pricing, pack, ship windows, terms), send to vendors, and track through delivery into our fulfillment centers. • Monitor inventory levels across assigned categories and fulfillment centers; flag risks (shorts, overstock, shrink, aging product) and recommend corrective actions to your Sourcing & Category Manager. • Support forecasting at the item and fulfillment-center level to meet sales plans, minimize shrink, and hit inventory targets. • Provide weekly, monthly, and quarterly reporting on sales, inventory, and supplier KPIs to the 3P team and broader Merch organization, with a clear point of view on opportunities and risks. • Coordinate with Finance, Receiving, and Quality Assurance to resolve PO and invoice discrepancies, verify arrivals, and work with vendors on quality or quantity issues. • Maintain accurate purchasing documentation, item setup data, and cost files; support data hygiene across procurement and inventory systems.

• Own end-to-end procurement and account management for 3P customers across multiple facilities, including new ingredient sourcing, demand forecasting, and cost negotiations. • Act as the lead representative for assigned categories to major accounts, delivering proactive communication and ensuring a superior client experience. • Lead category sourcing for assigned Produce or Grocery categories, identifying new suppliers and unique product innovations to meet 3P requirements. • Manage and oversee short-term purchasing while developing long-term strategies for sustainable business outcomes. • Partner with the 1st Party Misfits Merchandising team to negotiate contracts, pricing, and terms with suppliers to ensure competitive advantage and quality standards. • Monitor vendor performance (reliability, quality, compliance) and implement corrective actions as needed. • Develop and execute contingency plans for supply chain disruptions, process challenges, and quality issues. • Manage a direct report (Buyer Analyst) responsible for demand planning and purchase order management; provide coaching, feedback, and professional development. • Partner across Inventory Planning, Merchandising, Operations, and Transportation to align demand projections with operational feasibility. • Proactively drive solutions for cross-functional conflicts, ensuring business needs and customer commitments are balanced.

• Lead the creation and execution of long-term category strategies • Set clear objectives for category growth, profitability, and market share • Define category vision and direction • Partner with senior leadership in Brand, Marketing, Inventory Planning, and Operations • Collaborate with the Private Label team • Lead communication with the Marketing team for campaigns and product launches • Support the cultivation of strong vendor relationships • Review supplier performance and guide direct reports • Utilize internal and 3rd-party data to shape strategic decisions • Build relationships and manage contracts with 3rd-party data providers • Responsible for building a cohesive, high-performing team • Set clear expectations, offer support, and foster a positive work culture

• Build and maintain customer-facing features across our web and mobile platforms. • Partner closely with product and design to understand requirements, shape solutions, and deliver high-impact features. • Own projects end-to-end, from technical design through implementation, testing, and release. • Write high-quality, scalable, and maintainable code across both frontend and backend systems. • Contribute to architecture and technical decisions that improve performance, scalability, and developer experience. • Continuously improve the customer experience through iteration, experimentation, and data-informed decisions. • Participate in code reviews and uphold strong engineering standards across the team. • Collaborate with engineers across teams to integrate with shared services and platform capabilities.

• Own the strategy and execution of customer acquisition campaigns on paid social media channels including Meta (Facebook & Instagram), TikTok, and Pinterest • Drive paid social’s creative strategy including ideation, brief writing, post-launch performance analysis, and iteration • Collaborate with brand team members including videographers, copywriters, designers to develop creative • Collaborate with produce and grocery category managers to identify creative storytelling opportunities within the Misfits Market product catalog • Perform and communicate performance updates and creative insights • Perform A/B testing to find insights and optimizations • Stay up-to-date on social media marketing, competitor, and grocery industry trends to identify opportunities and optimizations

• Develop, curate and execute category strategies to align with company goals, optimizing product offerings across assigned categories. • Own the category P&L and negotiate to hit revenue, profit, SKU productivity, quality, and food waste saving goals • Support vendor relationships, focusing on driving competitive pricing, product quality, and timely delivery. Assist in negotiations and process improvements. • Conduct research to identify trends, competitor strategies, and consumer preferences, providing actionable insights to guide category decisions. • Work with Inventory Planning, Operations, Logistics, Marketing, Product Development, and IT to execute category strategies and ensure alignment across teams. • Support sustainability initiatives within the category, focusing on reducing food waste and identifying areas for improvement. • Assist in key projects related to category growth and process improvements, ensuring effective execution with cross-functional teams. • Collaborate with product development teams to identify new product opportunities based on customer demands and market trends. • Report directly to the Sr. Director of Category Management, supporting the execution of strategic goals and key initiatives.

About Misfits Market: Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food. As Misfits we support our customers and mission by embracing our core values of: Prioritizing our Customers Doing more with less Thinking Differently Respecting one another Moving deliberately and quickly Taking initiative and delivering Job Overview As a Senior Associate Category Manager, you are a Category Manager in training with growing ownership of assigned categories and a strong role in supporting broader company goals. You will be expected to build a foundational understanding of your business, contribute to category performance, and develop a stronger point of view over time on actions that improve results. This role is intentionally administrative heavy and plays an important part in improving the efficiency, accuracy, and consistency of the Category Management function. You will handle essential day-to-day execution, including new item setup, new vendor setup, pricing updates, reporting, and promotional coordination, while taking on ownership of 1 to 3 smaller assigned categories under the guidance of category leadership. Success in this role requires a high level of organization, follow-through, and attention to detail, along with the ability to connect daily execution to category and company priorities. You will play a key role in analyzing performance, supporting vendor relationships, executing pricing and promotional strategies, and helping strengthen the systems and processes that support Category Management at Misfits Market. This role works closely with Inventory Planning, Strategy Planning, Site Merchandising, Marketing, and other cross-functional partners to support strong execution in service of Misfits Market’s mission of sustainability and value. Key Responsibilities - Category Ownership: Support the day-to-day management and performance of 1 to 3 smaller assigned categories under the guidance of category leadership. Review and analyze category, item, and vendor reporting to identify risks and opportunities and provide insights and recommendations to your manager. Help connect day-to-day category execution to broader business goals, including sales, margin, pricing, inventory health, and promotional performance. Assist in preparing category recaps, business reviews, and other reporting needed to support team decision-making. - Administrative Execution and Process Support: Own essential daily administrative responsibilities that support the health and efficiency of the Category Management function, including new item setup, new vendor setup, item maintenance, pricing updates, and reporting. Maintain a high level of accuracy across spreadsheets, trackers, and systems used to manage category information. Support the ongoing improvement of category management workflows by identifying inefficiencies in recurring tasks and proposing practical ways to improve accuracy, consistency, and speed. Help ensure that key category processes are well organized, documented, and executed on time. - Vendor Management: Establish and maintain relationships, serving as a reliable point of contact for routine business needs. Support Category Managers in discussions related to costing, vendor funding, promotions, inventory levels, and new item opportunities. Provide a point of view on new items and potential suppliers using internal performance data and competitive market insights. Help maintain strong follow-through with vendors across documentation, timelines, and execution. - Data-Driven Decision Making: Use in-house reporting and third-party data to create clear, concise recommendations for category, item, pricing, and vendor strategies. Analyze category performance and support action plans that improve or maintain the business. Monitor trends and flag issues or opportunities that require follow-up or escalation. - Cross-functional Collaboration: Partner closely with Inventory Planning and Strategy Planning on department goals, forecast alignment, and inventory productivity. Work with Site Merchandising to coordinate weekly promotions, new item launches, optimal product placement, and strong customer-facing execution. Partner with Marketing and other internal teams to support launches, product storytelling, and promotional activity. Communicate clearly across teams to support clean handoffs, timely execution, and strong follow-through. - Strategic Execution: Implement pricing strategies and support pricing decisions with a clear understanding of value, competitiveness, and unit economics. Support promotional planning and help track performance against key goals. Help manage item lifecycle execution from setup through launch, in-market review, and exit recommendation as needed. - Process Improvement: Identify inefficiencies in recurring workflows such as item setup, reporting, vendor maintenance, and promotional execution. Recommend practical improvements that increase speed, accuracy, and team efficiency. Maintain trackers, reporting files, and category documents with a high level of organization and accuracy. Skills & Qualifications - Experience: 1 to 3 years of experience in Category Management, Merchandising, Buying, eCommerce, or a related analytical retail role. - Technical Skills: Demonstrated ability to manage data in Google Sheets or Excel, including data organization, reporting, and basic analysis. Experience with third-party competitive data systems, Asana, or similar project management tools is a plus. - Communication: Strong written and verbal communication skills with the ability to present analysis and recommendations clearly to management and cross-functional partners. - Mindset: A proactive problem-solver who thrives in a fast-paced environment, is comfortable with occasional ambiguity, and can balance detailed execution with growing commercial judgment. Details of Position & Benefits: - Annual Salary $65k - $75k - Comprehensive medical, dental, and vision insurance - 401(k) - Annual Misfits grocery box credit of $1200 paid in weekly installments - Life insurance - Paid vacation time - Paid holidays - Paid sick days - Commuter benefits Please see here for Misfits Market's Job Applicant Privacy Notice.

Title: Senior Art Director Location: New York NY Job Description: About Misfits Market: Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food. As Misfits we support our customers and mission by embracing our core values of Prioritizing our Customers Doing more with less Thinking Differently Respecting one another Moving deliberately and quickly Taking initiative and delivering About the Role: We’re seeking a Senior Art Director with a strong track record of strategic brand stewardship and hands-on creative leadership. You will own and evolve our visual identity, lead a small internal studio (designer, video producer, and contract photographer) and supervise an external agency for private-label packaging. This role blends strategic vision with execution across digital/physical touchpoints, including paid and organic social, email design systems, motion graphics, landing pages, photography, and packaging. You’ll partner cross-functional teams to define and elevate a cohesive brand vision, foster team growth, and ensure consistent delivery at scale. Weekly presence in our Bushwick photo studio is expected, with a focus on mentorship and scalable processes in a fast-paced startup environment. Responsibilities: - People Leadership and Career Development - Directly manage a creative team, overseeing performance, growth, and workloads. - Coach for career development, provide ongoing feedback, set objectives, and create development plans aligned with company goals. - Foster a collaborative, inclusive creative culture; mentor direct reports and product design team members (dotted line relationship) and elevate overall design craft and storytelling. - Brand Stewardship and Creative Leadership - Own and evolve the visual identity system: brand guidelines, typography, color, grids, imagery, iconography, and motion language; ensure brand consistency across all channels. - Lead and supervise external creative production partners (including agencies freelancers for TV, OOH and other activations) for private-label packaging, including briefs, milestones, QA, and final approvals. - Translate brand strategy into compelling concepts and executions that drive business outcomes. - Creative Direction and Oversight - Set strategic direction for digital campaigns (organic and paid), email design systems, landing pages, and motion assets; align with Product, Marketing, Merchandising, and overall business goals and collaborate closely with UX designers on the Product team. - Review, critique, and approve concepts and deliverables across formats; uphold a high standard of polish and consistency. - Packaging Leadership (Scaled Emphasis) - Oversee private-label packaging projects as part of a broader brand program; collaborate with external partners and internal teams to ensure packaging aligns with brand narrative and production requirements. - Ensure package design balances quality shelf impact with the creative needs of a digital first business. - Visual Design and Execution - Create and curate high-quality visual assets across digital campaigns, social, storefront, internal comms, and photography. - Plan and direct photo shoots, including shot lists, prop sourcing, and on-set direction; tell compelling brand stories through imagery. - Digital and Interactive Design - Lead design for email systems, landing pages, and motion graphics; collaborate with Product on performance considerations for landing pages (conversion, accessibility, responsive design). - Maintain consistent design language across motion assets and interactive experiences. - Collaboration and Leadership - Partner with the Content Director and other brand marketing team members to develop integrated campaigns and maintain unified branding. - Lead design reviews, provide actionable feedback, and mentor the design and video team; foster a proactive, collaborative environment. - Production and Process - Define and optimize workflows, timelines, and quality controls for internal work and external agencies. - Maintain asset libraries, version control, and documentation of brand standards. Skills & Qualifications: - 8-10 years of experience in visual design/creative leadership, with direct-to-consumer brand experience (agency or in-house) and packaging-focused work. - A standout portfolio demonstrating leadership-level visual design across digital, email, motion, and editorial formats, with a proven track record of elevating brand systems. - Deep expertise in typography, layout, grids, color theory, and visual storytelling. - Proven experience designing for paid and organic social, email design systems, landing pages, out-of-home, and motion graphics; interest or experience with packaging regulations, print production, and private label branding is a plus. - Experience planning and directing photo/food shoots. - Proficiency in Adobe Creative Suite and Figma; After Effects or equivalent motion design skills strongly preferred. - Substantial experience leading and managing external agencies/freelancers, with excellent briefing, milestone management, and QA. - Excellent collaboration and communication skills; capable of leading cross-functional initiatives and providing/receiving constructive feedback. - Ability to manage multiple, complex projects with tight timelines in a fast-paced startup environment. - Motion design fluency (basic to advanced) for social and product storytelling and TV experience is a plus. - Knowledge of design systems and scalable component libraries for web and email. What We Offer: - High-impact role shaping the brand’s visual identity and production quality across digital surfaces, print and OOH, and packaging, with a clear path to broader leadership. - Collaborative, purpose-driven culture with opportunities to influence product and brand strategy. - Competitive compensation, benefits, and room to grow into senior leadership responsibilities. Details of Position & Benefits: - Salary range: $140k-$150k - Full-time exempt position - 100 % Remote Work - Salary and employee stock options commensurate with experience - Unlimited PTO - Multiple health, dental, and vision plan options - Life Insurance - 401K plan