What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Remote opening Hours: M-F 8:30 am-5:00 pm EST (or as business needs dictate) Responsibilities: The New Patient Onboarding Representative is responsible for verifying all new patients’ primary and secondary insurances to determine coverage. - Responsible for verifying patient insurance through either a phone call of web - Reprocessing orders - Multitasking - Completing 53+ audits per day - Contact the primary and secondary insurance and obtain all pertinent information per standard department procedure. - Process and enter manufacturer and HCP referrals per standard department procedure - Enter all information into the computer insurance screen. - Verify all benefits and determine if collection is needed. Forward orders to the appropriate destination or queue. - Assist in team projects as needed. - Comply with laws and regulations as they pertain to services provided by the Company. This includes supporting and demonstrating compliance with the Company’s Compliance and HIPAA Plans. - Promptly report any information regarding a known or suspected violation of any applicable laws, regulations, standards or company policy. - Represent the culture and values of the Company to other groups, agencies and the general public, and ensure accuracy of public information materials. - As applicable, attend in-service, continuing education or seminar programs to stay current with industry and community trends. - Attend all required Compliance, HIPAA and other scheduled training. - As applicable, present to management and staff. - Identify, support and demonstrate the Company’s culture and values to ensure quality service to both internal and external company customers. - Support and demonstrate the Company’s values. - The duties listed above are intended to outline the main responsibilities of this position. The duties are not intended to be all-inclusive or to limit the discretionary authority of supervisors to assign other tasks of a similar nature or level of responsibility. Qualifications: - HS Diploma, GED or equivalent experience preferred - 1+ years’ experience in related field preferred - Detail-oriented - Good communication skills written & verbal - Good computer skills REMOTE DETAILS: You will work from home, full-time. As a work from home employee, the expectation is that you have your camera on when participating in your onboarding/training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular/Hot Spot connections are NOT acceptable. - If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity. - Download speed of (25Mbps – Minimum) but (50Mbps – Recommended) if nobody else at home streaming. - Upload speed of (10Mbps – Recommended) - Ping Rate Maximum of 30ms (milliseconds) - Hardwired to the router - Surge protector with Network Line Protection for CAH issued equipment WHO WE ARE: Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future. Anticipated hourly range: $15.75/hr. - $18.50/hr. Bonus eligible: NO Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage - Paid time off plan - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with myFlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs Application window anticipated to close: 4/13/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them—faster. Responsibilities: - Manage the entire care process with a sense of urgency from benefit investigation/verification to medication delivery, ensuring an exceptional patient experience - Conduct benefit verifications and collaborate with various healthcare providers, including physicians, specialty pharmacies, and insurance companies, to ensure seamless coordination of patient care and timely access to necessary services - Assist in obtaining insurance, prior authorization, and appeal requirements and outcomes - Help patients understand their insurance plan coverage, including out-of-pocket costs, and provide guidance on the appeals process if needed - Resolve patient's questions and any representative for the patient’s concerns regarding status of their request for assistance - Demonstrate expertise in payer landscapes and insurance processes. Remain knowledgeable about long and short-range changes in the reimbursement environment including Medicare, Medicaid, Managed Care, and Commercial medical and pharmacy plans while planning for various scenarios that may impact prescribed products - Process enrollments via fax, phone, and electronically as needed - Scrutinize forms and supporting documentation thoroughly for any missing information or new information to be added to the database - Receive inbound calls from patients, healthcare provider offices, SPs, and customers, striving for one-call resolution Qualifications: - 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred - Previous Hub or Patient Support Service experience preferred - High School diploma or equivalent preferred - Knowledge of Medicare (A, B, C, D), Medicaid & Commercial payers policies and guidelines for coverage, preferred - Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust. - Robust computer literacy skills including data entry and MS Office-based software programs - Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges preferred - Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers What is expected of you and others at this level: - Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments - In-depth knowledge in technical or specialty area - Applies advanced skills to resolve complex problems independently - May modify process to resolve situations - Works independently within established procedures; may receive general guidance on new assignments - May provide general guidance or technical assistance to less experienced team members TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. - Download speed of 15Mbps (megabyte per second) - Upload speed of 5Mbps (megabyte per second) - Ping Rate Maximum of 30ms (milliseconds) - Hardwired to the router - Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $21.40 per hour - $30.60 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. - Medical, dental and vision coverage - Paid time off plan - Health savings account (HSA) - 401k savings plan - Access to wages before pay day with myFlexPay - Flexible spending accounts (FSAs) - Short- and long-term disability coverage - Work-Life resources - Paid parental leave - Healthy lifestyle programs Application window anticipated to close: 04/20/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Job Description: Location: 505 S Havana St, Denver, CO 80012 Employment Type: Full Time Position Type: Commissions Pay Range: $55,000 - $70,000 The application window is expected to close on March 27th, 2026. Guided by our core values, Our Service Team focuses on the guest experience and going the extra mile to exceed their expectations. This is no ordinary desk job- If you are someone who likes being up on your feet and providing the highest level of hospitality in all situations, we have the job for you! Our organization is a place with limitless advancement opportunities...if you’re looking for a career, not just a job, we hope you will consider Schomp Automotive. Responsibilities As a Remote Experience Service Advisor you will: - Be responsible as the customer's first point of contact on vehicles routine services - Determine and recommend needed maintenance based on the age, mileage and history of the vehicle - Review vehicle inspection estimates, and recommend proper maintenance care to the customer - Verify that final invoice reconciles with the work performed on the repair order This for remote customers Why Schomp: - Full suite of insurances - medical, dental, life, - Pet insurance, you read that right, insurance for your furry or not-so-furry friends - 401(k) with company match - Paid Time off - Vacation, sick, and benefit days - Short-term and long-term disability - Accident insurance - On site Gym/ Gym reimbursement - Culture that values and recognizes - Committed to your career, leadership, and development training - With all of the organizational growth, we offer a wealth of career opportunities - The best part of automotive: Employees are eligible for discounts on vehicles, parts, and service Schomp Automotive Group is an Equal Opportunity Employer The compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include bonuses, Paid Time Off policy, and region-specific benefits. If you are an individual with a disability and need a reasonable accommodation to assist with your application for employment or the recruiting process, please contact us by sending an email to HRTEAM@schomp.com or contact 720-800-6265.

Were seeking a reliable and customer-focused Customer Service Representative to support clients by managing communications, coordinating service details, and ensuring a smooth experience from start to finish. This fully remote role is ideal for someone who enjoys helping others, staying organized, and providing consistent, high-quality support within structured systems and processes. Key Responsibilities - Respond to client inquiries in a timely and professional manner - Provide accurate information and clear guidance - Assist with scheduling, confirmations, and service updates - Maintain organized records of client communications - Monitor follow-ups to ensure a seamless client experience - Escalate or resolve issues efficiently when needed Qualifications - Strong written and verbal communication skills - Customer service, administrative, or client support experience (preferred but not required) - Comfortable working independently in a remote environment - Detail-oriented, dependable, and organized - Tech-comfortable and confident navigating online systems - Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM What This Role Offers - 100% remote flexibility - Structured onboarding and ongoing training - Clear processes and tools for success - Growth opportunities within a supportive team environment