Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. What We Do The Client Relations Specialist serves as a key liaison between the organization and its mortgage servicing clients. This role is responsible for managing the facilitation of loan-level and document-related requests, and ensuring a high level of service and responsiveness. The ideal candidate has strong mortgage servicing experience, excellent communication skills, and the ability to manage multiple client requests in a fast-paced environment. WHAT YOU'LL DO - Manage day-to-day client communications via email, phone, and virtual meetings as needed. - Facilitate and track loan-level inquiries and servicing-related requests from clients. - Coordinate document requests, including servicing records, loan documentation, and reporting materials. - Work cross-functionally with internal departments (servicing operations, compliance, investor reporting, etc.) to obtain and provide loan level requests back out to clients for their review and response. - Monitor and manage request pipelines to ensure service level expectations are met. - Maintain accurate records of client communications, requests, and resolutions. - Proactively identify potential client concerns and work toward timely resolution. - Support additional client relations initiatives and team projects as needed. - Contribute to process improvements that enhance client service and operational efficiency. WHAT YOU'LL BRING - 5+ years of experience in mortgage servicing or related mortgage operations roles. - Strong understanding of mortgage servicing processes, loan servicing data, and documentation. - Proven experience working directly with clients in a professional service or account support role. - Excellent written and verbal communication skills. - Strong organizational skills with the ability to manage multiple client requests simultaneously. - High attention to detail and strong problem-solving abilities. - Ability to collaborate across departments and escalate issues appropriately. - Prior experience in client relations, account management, or servicing support roles within the mortgage industry. - Familiarity with servicing platforms (e.g., MSP or similar systems). - Experience coordinating document fulfillment or loan-level data requests. Pay Range: $58,400.00 - $77,900.00 Annually This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Ready to help us transform healthcare? Bring your true colors to blue. The Role The Pharmacy Support Associate is a critical member of the Pharmacy Operations team. You will work collaboratively with Pharmacists to provide high-touch, concierge-level pharmacy services to Medicare members. This role focuses on outreach to members who have been identified for pharmacy interventions, ensuring they get personalized and effective support. The associate will triage member issues and concerns, facilitating efficient resolution by the pharmacists. Key Responsibilities: - Effectively engage and motivate members to adhere to their medications by clearly explaining the goals, benefits, and interventions - Research and compile member’s pharmacy information from multiple sources for the Pharmacist to review - Act as a liaison between patient, provider, and pharmacy to promote medication adherence and improve member outcomes - Coordinates phone appointments for members to speak with an internal Pharmacist - Perform outreach to providers to research and facilitate prescriptions for member - Provide assistance by contacting retail pharmacies to support members with their medications Key Qualifications: - Strong telephone communication skills - Ability to multi-task and handle inventory - Independent critical thinking - Exhibits strong interpersonal skills and cultural awareness when interacting with members - Builds and maintains effective, collaborative work relationships, fostering professional and meaningful connections with members - Exhibits strong interpersonal skills and cultural awareness when interacting with members Education and Experience: - Minimum 2-3 years of customer/member service experience - Medicare Part D and/or Pharmacy experience preferred - BS/BA or AS/AA degree in healthcare field, or related area is preferred or equivalent work experience - Certified Pharmacy Technician (CPhT) is preferred, but not required This position is eligible for the following personas: eWorker, Mobile, Resident. LI-#Remote Minimum Education Requirements: High school degree or equivalent required unless otherwise noted above Location HinghamTime Type Full time Hourly Range: $26.86 - $32.83 The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability. This job is also eligible for variable pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. WHY Blue Cross Blue Shield of MA? We understand that the confidence gap and imposter syndrome can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL. As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community to stay “in the know” on all things Blue. At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.

Work from Home - Fraud Identity Case Coordinator - Fraud and Disputes Operations Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. - 23060 (Richmond, VA) - 23320 (Chesapeake, VA) - 33634 (Tampa, FL) - 89144 (Las Vegas, NV) - 75024 (Plano, TX) - 19801 (Wilmington, DE) - 68521 (Lincoln, NE) - 56301 (St. Cloud, MN) More Than Just a Bank, More Than Just a Career Your Voice is our voice. We’ll champion you. The best people listen and then say, “How can I help?” That’s what we do at Capital One. It’s how we take care of our customers. It’s how we’re changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn’t be. Our Customer Care team is supported and empowered to be the best people to people. And we’ll have your back every step of the way. That’s life at Capital One. More Than Just Training, More About You At Capital One, it’s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you’ll find that successful associates at Capital One will: - Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change - Demonstrate a strong customer focus rooted in empathy - Communicate effectively with peers, management and customers - Exercise good judgment and independent decision-making skills - Demonstrate exceptional listening, questioning, call control, and de-escalation techniques - Be proactive, have effective time management and organizational skills - Display dependability with a solid attendance record - Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot) Compensation - $21 per hour More Benefits, More Health, More Wealth, and More Life Capital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something. - Medical, Dental, Vision, Prescription coverage Day 1 - Flexible Schedule Options - Paid Time Off - Wellbeing offerings such as backup childcare and Mental Wellness support - Tuition Reimbursement - Paid Training and Development offered quarterly - Flexible Spending Account - Life Insurance - Disability Insurance - 401 K and Stock Purchase Plan “At Capital One, we strive to attract the best people to give them the opportunity to be great.” - Rich D. Fairbank, Chairman, Founder and CEO We believe in the Power of one Work & Culture at Capital One Basic Qualifications - High School Diploma, GED, or equivalent certification - At least 2 years customer service or call center experience - At least 1 year of experience using Google Suite or Microsoft Office Preferred Qualifications - At least 3 years customer service or call center experience - At least 1 year of experience in the financial industry - At least 1 year of fraud or disputes experience Work from Home Technology Requirements - Secure home office environment that is free from background noise and distractions - Reliable private internet connection that is not supplied via cellular data or hotspot is required - A private network that is password protected where you have ownership or line of site sight to every device on the network - Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) - Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions - Associates must maintain a minimum of 100 Mbps download / 10 Mbps upload speed from their internet provider - To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page - Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modifu internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (Wilmington, DE), 68521 (Lincoln, NE) or 56301 (St. Cloud, MN) and report in person, when required, with at least than 24 hours notice. We are unable to consider applicants who: - Do not maintain network-compatible internet access - Live or work beyond the 100 mile radius of their dedicated location, or - Live or work in the state of California. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $43,680 - $43,680 for Fraud Recovery Coordinator Richmond, VA: $43,680 - $43,680 for Fraud Recovery Coordinator Chesapeake, VA: $43,680 - $43,680 for Fraud Recovery Coordinator Tampa, FL: $43,680 - $43,680 for Fraud Recovery Coordinator Lincoln, NE: $43,680 - $43,680 for Fraud Recovery Coordinator Las Vegas, NV: $43,680 - $43,680 for Fraud Recovery Coordinator Wilmington, DE: $43,680 - $43,680 for Fraud Recovery Coordinator St Cloud, MN: $43,680 - $43,680 for Fraud Recovery Coordinator Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Title: Hotel Reservationist Location: Remote Are you passionate about travel and eager to build a rewarding career from anywhere? Join our team as an Hotel Reservationist and help clients create unforgettable travel experiences while enjoying flexible hours, unlimited earning potential, and exciting travel perks! What You'll Do: - Assist clients in booking flights, accommodations, and vacation packages tailored to their preferences. - Provide personalized travel recommendations using our trusted supplier network. - Stay informed on industry trends, promotions, and exclusive deals to offer clients the best options. - Utilize booking platforms to secure discounted rates, upgrades, and special offers for clients. - Manage client relationships, ensuring seamless communication and top-notch customer service. - Work independently while benefiting from ongoing training, tools, and mentorship Why Join Us? - ✔ Flexible schedule—work part-time or full-time from anywhere. - ✔ No experience required—comprehensive training and certification provided. - ✔ Access to exclusive travel perks like discounted rates, FAM trips, and complimentary stays after supplier certifications. - ✔ Opportunity to build your own travel business backed by an established and award-winning agency. Who We're Looking For: - Individuals with a strong passion for travel and customer service. - Excellent communication and interpersonal skills. - Self-motivated individuals who excel at working independently. - Comfortable with online booking systems and digital tools (training provided). - Eager to learn, grow, and take control of your income potential. $20,000 - $70,000 a year If you're ready to turn your love for travel into a rewarding career, apply now and start your journey with us!