Role Description We are looking for a detail-oriented and reliable Remote Order Entry Clerk to join our team. In this role, you will be responsible for accurately entering customer orders into our system and ensuring all information is correct. This is a fully remote position, making it ideal for someone who is organized, focused, and comfortable working independently. - Enter customer orders into the company system accurately and efficiently - Review order details for errors or missing information - Update and maintain customer and order records - Communicate with customers or team members to clarify order details when needed - Track and manage incoming orders to ensure timely processing - Follow company procedures and data entry guidelines - Assist with basic administrative tasks as assigned Qualifications - High school diploma or equivalent - Basic computer skills (typing, data entry, email, spreadsheets) - Strong attention to detail and accuracy - Good organizational and time management skills - Ability to work independently and meet deadlines - Reliable internet connection and a quiet workspace - Previous data entry or administrative experience is a plus, but not required Requirements - High school diploma or equivalent - Basic computer skills (typing, data entry, email, spreadsheets) - Strong attention to detail and accuracy - Good organizational and time management skills - Ability to work independently and meet deadlines - Reliable internet connection and a quiet workspace - Previous data entry or administrative experience is a plus, but not required Benefits - Work from home flexibility - Flexible schedule - Entry-level friendly position - Opportunities for growth and skill development - Competitive hourly pay or salary - Paid training

• Navigation through and usage of Freight Audit web platform and supporting tools • Registering invoices and credit notes in the Freight Audit web platform • Downloading of invoice data from external database systems • Collaboration with other operational teams to resolve job-related issues • Ensure all tasks are handled in compliance with GDPR requirements • Timely escalate to Team Lead in case the final product of the team cannot be delivered in time • Guarantee timely updates of the working documentation according to the business requirements • Optimization and continuous improvement of business processes in close cooperation with the Delivery Expert • Effectively communicate organization via JIRA platform and with external parties (Clients, Carriers) via Freight Audit web-platforms

In this role, you aren't just entering data; you are the "human in the loop" that makes our AI smarter. You will review AI-generated suggestions, label datasets, and ensure that the "native suggestions" we provide in Google Docs are accurate, helpful, and grammatically perfect. What You’ll Do (Your Impact) - Collect, clean, and organize data from various internal and external sources - Assist in maintaining and updating databases and data management systems - Verify data accuracy and resolve inconsistencies or discrepancies - Monitor data performance metrics and generate periodic reports - Support ongoing data projects and assist with process improvements - Bug Reporting Required Qualifications - Strong attention to detail and high level of accuracy - Ability to interpret data and present findings clearly - Good organizational and time management skills - Ability to work independently in a remote environment - Strong written and verbal communication skills - Basic understanding of databases and data management practices Work Environment - 100% Remote position - Flexible work environment with collaborative virtual teams - Opportunity to develop data analysis and business intelligence skills - Ongoing training and professional development opportunities

Role Description Defense Holdings, Inc. (DHi) is seeking a Team Lead – Remote Data Entry & Records Management to oversee data entry operations, maintain records, and manage a remote team. The ideal candidate will be highly organized, detail-oriented, and capable of supervising remote staff effectively. This role requires strong organizational skills and the ability to communicate with clients and team members effectively. Key Responsibilities - Billing & Accounts Processing - Supervise and coordinate remote data entry staff. - Ensure accurate and timely entry of records and documents. - Review work for errors and maintain data integrity. - Compliance & Reporting - Prepare reports for management regarding team performance. - Ensure compliance with company data and record management policies. - Support audits and reporting activities. - Cross-Department Coordination - Collaborate with finance, operations, and compliance teams. - Ensure team procedures align with company policies and industry standards. Qualifications - Associate’s or Bachelor’s degree in Business, Information Management, or related field. - 3–5 years of experience in data entry, records management, or team supervision. - Proficiency in Microsoft Office Suite and database tools. - Strong analytical skills and attention to detail. - Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications - Experience supervising remote teams. - Familiarity with government contracting or defense-related data handling. Core Competencies - Accuracy & Attention to Detail: Ensure accuracy in data entry and records management. - Communication Skills: Effectively communicate with team members. - Problem-Solving: Address errors and process issues proactively. - Time Management: Handle multiple tasks efficiently and meet deadlines. Work Environment - Professional office environment (or hybrid/remote if applicable). - May require occasional travel. - Must be eligible to work in the United States. - Ability to obtain and maintain security clearance may be required. Compensation & Benefits - Competitive base salary (commensurate with experience). - Medical, Dental, and Vision Insurance. - 401(k) with company match. - Paid Time Off (PTO) and Holidays. - Life and Disability Insurance. - Professional development opportunities. Equal Opportunity Employer Statement Defense Holdings, Inc. (DHi) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics in accordance with applicable laws.