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Zadara

On-premises, hybrid, multicloud, or at the edge—create secure, future-ready cloud solutions on Zadara.

Senior Solution Architect

Solutions EngineerSolutions EngineerOtherRemoteSeniorTeam 201-500Since 2011H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

104 days ago

Salary

$115K - $130K / year

Seniority

Senior

Job Description

Senior Solution Architect

Zadara

Role Description As a member of the North America Sales POD, the Sr. Solution Architect will ensure success in delivering cutting-edge solutions by helping customers leverage cloud solutions for scalability, security, flexibility, and efficiency, and to accelerate adoption. This is a remote position and may require 10-20% travel to customer locations and/or events. Your day to day - Solution Architecture & Pre-Sales Support - Engage with customers, partners, and MSPs to understand their business needs and technical requirements, and then translating them into scalable cloud solutions. - Design, document, build, and present cloud architectures that align with industry best practices and customer objectives. - Serve as the technical lead in customer engagements, supporting sales teams with solution positioning, proof-of-concepts (PoCs), and product demonstrations. - Partner with engineering and product teams to develop innovative solutions that address customer pain points. - Educate and evangelize Zadara services to Partners, MSPs, and End Users with the Sales Team at events, shows, training, and/or webinars. - Customer Relationship Ownership - Act as the primary trusted advisor and technical point of contact for key customers, building long-term strategic relationships, providing ongoing technical advisory. - Be the voice of the customer to support and engineering teams, providing product improvement feedback and accelerating the adoption of new features in customer deployments. - Gather customer feedback to influence product enhancements and service improvements. - Conduct training, workshops, and generate account-specific content to educate customers on maximizing the benefits of the Zadara ecosystem. - Customer Cloud Monitoring & Support - Monitor and oversee assigned customer cloud environments to ensure optimal performance, security, and cost efficiency. - Provide recommendations on cloud optimizations, security best practices, and cost-saving strategies. - Work closely with internal teams to resolve cloud-related issues and maintain a proactive approach to customer cloud health. - Cross-Team Collaboration - Act as a conduit and liaison between customers, support service, engineering, product management, and company management teams. - Partner with Account teams, Business Development Managers, and Service teams to accelerate customer adoption and revenue goals. - Work with sales and marketing teams to develop compelling technical content, including whitepapers, blogs, and case studies. - Contribute to go-to-market strategies by identifying emerging customer needs and market trends and help with sales campaigns. - Assist in onboarding and mentoring members of the Solution Architecture team. - Capture and share best-practice knowledge amongst the Zadara solutions architecture and partner solutions architect communities. Qualifications - 5+ years of experience in cloud solution architecture, pre-sales engineering, or cloud consulting. - 5-10 years of related experience in the IT field, including roles in software development, system administration, or system engineering. - Demonstrated ability to think strategically about business, product, and technical challenges. - Proven experience in consultative technical sales or professional services with a proven track record of success. - Proven experience in customer-facing positions. - Demonstrate firm knowledge and experience of SAN / NAS technologies. - Ability to gain credibility and build relationships with all levels in an organization, from technical experts to senior executives. - Strong verbal and written communications skills are a must, as well as the ability to collaborate effectively across internal and external organizations and virtual teams. - Advanced level experience with Data Center networks and network topologies. - Advanced software architecture skills and experience building complex software systems designs. - Advanced hands-on, technical experience working with VMware and/or AWS technologies. - Understanding of Application workloads such as SQL, Oracle, SharePoint, Docker, Kubernetes services would be an advantage. - Understanding of Backup and Disaster Recovery solutions and architectures. Your education - Bachelor’s Degree in Computer Science, Engineering, or Mathematics; Master’s Degree preferred. - AWS Solutions Architecture Certification or VMware Certification would be an advantage. Benefits - Remote position. - Opportunity to work on cutting-edge cloud technologies and continuously learn. - Flexible work culture promoting work-life balance. - Engaging employee activities and programs to foster collaboration and growth. - Competitive salary aligned with industry standards. - Paid time off, including vacation and sick leave. - Comprehensive insurance coverage for self and family. - Medical, Dental, Vision insurance. - Health Savings Account (HSA). - Flexible Spending Accounts (FSAs). - Basic Life and AD&D. - Supplemental Voluntary Benefit options. - 401(k) employer-sponsored retirement plan with employer contribution. - $115,000 - $130,000 a year. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Job Requirements

  • 5+ years of experience in cloud solution architecture, pre-sales engineering, or cloud consulting.
  • 5-10 years of related experience in the IT field, including roles in software development, system administration, or system engineering.
  • Demonstrated ability to think strategically about business, product, and technical challenges.
  • Proven experience in consultative technical sales or professional services with a proven track record of success.
  • Proven experience in customer-facing positions.
  • Demonstrate firm knowledge and experience of SAN / NAS technologies.
  • Ability to gain credibility and build relationships with all levels in an organization, from technical experts to senior executives.
  • Strong verbal and written communications skills are a must, as well as the ability to collaborate effectively across internal and external organizations and virtual teams.
  • Advanced level experience with Data Center networks and network topologies.
  • Advanced software architecture skills and experience building complex software systems designs.
  • Advanced hands-on, technical experience working with VMware and/or AWS technologies.
  • Understanding of Application workloads such as SQL, Oracle, SharePoint, Docker, Kubernetes services would be an advantage.
  • Understanding of Backup and Disaster Recovery solutions and architectures.
  • Your education
  • Bachelor’s Degree in Computer Science, Engineering, or Mathematics; Master’s Degree preferred.
  • AWS Solutions Architecture Certification or VMware Certification would be an advantage.

Benefits

  • Remote position.
  • Opportunity to work on cutting-edge cloud technologies and continuously learn.
  • Flexible work culture promoting work-life balance.
  • Engaging employee activities and programs to foster collaboration and growth.
  • Competitive salary aligned with industry standards.
  • Paid time off, including vacation and sick leave.
  • Comprehensive insurance coverage for self and family.
  • Medical, Dental, Vision insurance.
  • Health Savings Account (HSA).
  • Flexible Spending Accounts (FSAs).
  • Basic Life and AD&D.
  • Supplemental Voluntary Benefit options.
  • 401(k) employer-sponsored retirement plan with employer contribution.
  • $115,000 - $130,000 a year. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

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