Action Officer Location: Remote Employment Type: Full-Time About Emerging Tech Emerging Tech is a mission-driven technology services firm and a SDVOSB, 8(a), and HUBZone small business delivering innovative healthcare IT and federal solutions. We support critical initiatives across the Department of Veterans Affairs and other federal agencies, helping drive transformation through data, analytics, and program execution support. Position Overview Emerging Tech is seeking an Action Officer to support program control and leadership reporting efforts within a large-scale federal healthcare IT environment. This role is responsible for analyzing program data, developing executive-level briefings, and supporting action tracking and coordination across stakeholders. The ideal candidate is highly organized, analytical, and experienced in developing polished deliverables for senior leadership. Key Responsibilities - Conduct analysis across multiple data sources (e.g., IDIQs, task orders, schedules, status reports, requirements documents, and change control documentation) - Develop executive-level briefing materials, including Courses of Action (COAs), decision briefings, and informational presentations - Create and manage an action item tracking process and associated tools (e.g., MS Teams, SharePoint) for leadership use - Produce a wide range of deliverables, including reports, presentations, email communications, and spreadsheets - Develop process diagrams and workflow visualizations as needed - Communicate regularly with action owners and cross-functional stakeholders to track progress and ensure accountability - Support program control activities and provide insights to leadership for decision-making Minimum Qualifications - 4+ years of professional work experience - Knowledge of data sources and methodologies used for monitoring, analysis, modeling, and reporting - Experience with scientific research, technical writing, and editing aligned with government standards - Strong ability to work independently and manage multiple priorities - Experience presenting work in meetings, workshops, and stakeholder discussions - Master’s degree in Healthcare, Science, Computer Engineering, or related technical/clinical field - Additional 8 years of relevant experience may be substituted in lieu of a degree Preferred Qualifications - Experience supporting the Department of Veterans Affairs (VA) - Experience implementing or supporting Electronic Health Record (EHR) systems

• Administration and support of Citrix environments, including application provisioning • Deployment, management and optimization of our virtual infrastructure • Monitoring and maintenance of data center hardware, ensuring smooth and secure operations • Administration and optimization of storage solutions, data backup and data availability • Operation and maintenance of Windows and Linux servers, including troubleshooting • Operation, monitoring and maintenance of the database infrastructure • Implementation, monitoring and enhancement of centralized monitoring for performance and system analysis • Planning and execution of backup and recovery measures to secure data

• Execute and oversee end-to-end reconciliation processes for transactional financial flows, ensuring proper recording and audit compliance. • Review automated reconciliation outputs, analyze discrepancies, and identify potential issues or risks. • Identify, analyze, and resolve discrepancies detected during reconciliation processes, coordinating with cross-functional teams to implement corrective actions. • Ensure all reconciliation and control processes are executed in line with defined SLAs. • Monitor financial flows to ensure accuracy, compliance, and operational continuity. • Support internal and external audit processes, providing clear documentation and traceability. • Identify opportunities for process optimization, automation, and efficiency improvements within FinOps operations.

• Execute and oversee end-to-end reconciliation processes for transactional financial flows, ensuring proper recording and audit compliance. • Review automated reconciliation outputs, analyze discrepancies, and identify potential issues or risks. • Identify, analyze, and resolve discrepancies detected during reconciliation processes, coordinating with cross-functional teams to implement corrective actions. • Ensure all reconciliation and control processes are executed in line with defined SLAs. • Monitor financial flows to ensure accuracy, compliance, and operational continuity. • Support internal and external audit processes, providing clear documentation and traceability. • Identify opportunities for process optimization, automation, and efficiency improvements within FinOps operations.