• Answers incoming phone calls and faxes, takes customers’ orders for durable medical and respiratory equipment, repairs, supplies, and other miscellaneous items • Maintains open communication with patients/clients and referral sources • Responds to patient/client questions and problems • Services walk in customers as needed • Prepares intake, gathers all necessary information about referral, patient demographics, contact person, physician, diagnosis, discharge time and place, item(s) requested • Gathers all necessary documentation, prior to delivery CMN, Rx, ABG, Care Plan, Auth, etc. • Verifies medical necessity with physician • Verifies eligibility and coverage with Insurance and carrier according to guidelines or contract • Verifies payer (with matrix), obtains authorization, expiration date • Verifies patient demographics and prior equipment usage with patient • Informs patient of financial responsibilities: copay, share of cost, deductible, etc. • Enters data and each order (new or otherwise) in system accurately and in a timely manner • Processes closet and on call orders as received • Enters notes in appropriate areas of insurance, general, and authorizations in the computer system • Process orders to shipping or dispatching for Technician or RT deliveries • Remains knowledgeable on product and insurance coverage issues in order to inform patients of copays and other benefit information • Attends all departmental meetings, company meetings, and in-services • Reports to work daily and is ready to work at the scheduled start time • Works Saturday assignment as needed or scheduled • Performs any other duties that may be requested by supervisor or management • Understand and adheres to all of SuperCare Health company policies • To remain knowledgeable to date on all products, guidelines and insurance coverage trends • Maintain a professional safe and clean work environment.

Role Description The Registrar of Contractors (ROC) Licensing Department oversees 60,000 active construction licenses for the State of Arizona. This fast-paced unit processes new license applications and related license maintenance requests. Along with processing licensing documents, the department also provides assistance to licensed contractors and members of the public in person, over the phone, and by email. The Licensing Department Representative is a critical position within the Licensing Department. Using applicable laws and statutes, the position evaluates and makes determinations on construction license applications that are submitted to the agency. This position is part of a licensing team and reports to a Licensing Department Supervisor. To be considered for this position, you must attach a cover letter to your application and include the following information: - What interested you in this position? - Describe and rate your computer skills. Have you ever worked in a job where all work product was on the computer and the office was paperless? - What is your strategy for keeping track of multiple tasks when you are waiting on other people in order to complete the overall project? How do you make sure nothing gets forgotten? Do you have an example of successfully doing this? - In looking at the job duties and skills for this position, what prior experience would make you successful here? - Anything else you would like to share with us about your experience or background. Applicants that do not attach a cover letter will not be considered. Qualifications - Excellent computer skills (The ROC is 100% digital. All work is performed on the computer.) - Good work ethic - Strong problem solving skills - Positive outlook and friendly disposition - Dependable - Excellent organizational skills for tracking items and follow-ups - Good spelling and grammar skills - Willing to help out team-members or do new tasks not previously assigned - Comfortable being assigned front-desk and phone duty on a rotating schedule - Self-monitors work to avoid mistakes. Uses mistakes as an opportunity to learn - Ability to implement process/procedure changes into their work product - Excellent work ethic - Enjoys a sense of satisfaction in helping candidates become Arizona Licensed Contractors Requirements - The selected candidate will receive a criminal history check. - All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits - Sick leave - Vacation leave and 10 paid holidays per year - Health, dental, and vision insurance - Retirement plan (ASRS) - Life insurance - Long-term disability insurance - Short-term disability insurance - Deferred compensation plans - Tuition-reimbursement Company Description The mission of the Registrar of Contractors is to protect the health, safety and welfare of the public through a regulatory system designed to promote quality construction by Arizona contractors.

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Job Description This position is remote but you must reside within 50 miles of Charleston SC 11:15am-8:00pm ET w/Rotating Saturday shift SUMMARY/OBJECTIVE: Provide superior customer service to external and internal customers by delivering a seamless experience to the customer regardless of the product, application, or service need. Must build and maintain rapport with the customer by quickly earning trust and establishing themselves as subject matter experts. The CCR is able to identify the customer’s problem, effectively communicate the resolution and use judgment to escalate issues and report trends to management as needed. Actively seeks to retain customer relationships. Ensures compliance with South State Bank Code of Business Conduct and Ethics and other operating procedures while still maintaining the essential customer experience. ESSENTIAL FUNCTIONS - Identify and resolve customer inquiries using active listening, critical thinking, and probing skills for first call resolution. - Answers inbound phone inquiries timely, accurately, and professionally with a personalized rewarding experience for the customer. - Able to successfully respond to general inquiries regarding accounts to include but not limited to balance inquiries, transaction history, transfers, stop payments, loan inquiries, phone banking PIN resets, customer maintenance updates, product assistance and check orders. Provide tier one digital banking support to include Multi-Factor Authentication unlock or delete, unlock customer’s Online Banking profile, and assist customer with self-service password tool. Assist customers with debit card support to include inquiries, research, blocking, reissuing/reordering cards, and Reg-E disputes. - Process customers inquiries accurately and efficiently to build customer confidence and trust, based on established policies and procedures. - Promote our virtual branch solutions to our customers by ensuring we met or exceeded their expectations. - Meet or exceed the Customer Care Representative quality and productivity goals assigned by management. - Ensure the security of customer information and assist with minimizing bank loss by performing customer authentication on each call received. - Use all available systems and resources to review and interpret customer information - Maintain a working knowledge of PC skills including the ability to troubleshoot common problems and navigate the internet, intranet and between multiple systems. - Provide support by performing additional duties and tasks as needed or assigned. - Maintain a positive, empathetic, and professional demeanor with customers at all times regardless of the circumstances, or stress level of the call center. - Keep customers aware of changes in bank services, practices and other factors affecting their account relationship. - Follow established processes and guidelines in daily activities to do what is right for the customer and the bank, adhering to all company and department policies. - Successfully complete additional skills training as required/requested. COMPETENCIES - Strong knowledge of banking procedures. - Patience, ability to remain calm even when the customers are stressed or upset. - Strong multi-tasking and problem-solving skills to handle and respond to inquiries timely. - Attentiveness, ability to listen to customers concerns, identify the issues and find a resolution. Accepts other duties as assigned. The duties and responsibilities listed above may be revised at any time within the sole discretion of SouthState without advance notice to or the consent of the employee. SouthState reserves the exclusive right to transfer an employee, without their consent or advance notice, from their current position to any other position within the same branch or a different branch. Qualifications, Education, and Certification Requirements: Must reside within 50 miles of Winter Haven, FL - Education: High School Diploma or equivalent - Experience: Previous customer service (Inbound Call Center) experience, Experience in financial services, Strong computer skills and ability to navigate systems for quick resolution - Certifications/Specific Knowledge: Must have excellent customer service skills including verbal, listening, and problem-solving skills. Must be enthusiastic and highly motivated with a strong work ethic and intense focus on results. Ability to work with confidential information, both internally and externally, in a professional manner. Ability to have flexible hours when necessary. Receptive to coaching and feedback. Demonstrate the desire to meet/exceed goals and solve problems while working in a fast-paced environment. Interpersonal skills to create a positive and effective work environment. TRAINING REQUIREMENTS/CLASSES - Annual Regulatory Compliance Training - Successfully complete Customer Care New Hire Training PHYSICAL DEMANDS/WORK ENVIRONMENT - Must be able to effectively access and interpret information on computer screens, documents, reports, and identify customers. - This position requires a large amount of time in front of a computer. - SouthState reserves the right to modify its Remote Work Standards and Eligibility requirements at any time. - SouthState reserves the right to suspend Remote Work privileges at any time. TELECOMMUTING REQUIREMENTS - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Ability to keep all company sensitive documents secure (if applicable) - You agree that you will not provide child or adult care during hours of scheduled work. TELECOMMUTING TECHNICAL REQUIREMENTS - A minimum of 10 mbps download and 5 mbps upload speed from a reliable internet provider (Cable, DSL or Fiber Optic/FiOS providers only). - Must be able to directly connect to router/modem via Ethernet cable. Check your download speed using a speed test. - To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer. - SouthState reserves the right to request proof of internet provider, speed and service package from the employee. - Requirements are subject to change, as new systems and technology are delivered. TRAVEL Must be available to travel when necessary. Must reside within 50 miles of Winter Haven, FL Equal Opportunity Employer, including disabled/veterans.

Job Description: Principal Responsibilities: - Provide service to annuity contract holders by responding to requests via written correspondence regarding their contract products and benefit plans. - Research and respond to requests and discuss options regarding various aspects of the contract, for example, policy provisions, values, basic procedures, etc. - Process transactions and refer requests for other policy modifications to appropriate areas for processing. - Efficiently access multiple electronic systems to provide complete response. - Work diligently to enhance and strengthen the relationship between the customer and our insurance clients. - Support special campaigns as needed, or if solicited by the customer. - DXC associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality service skills. Mandatory Qualifications: - High school diploma is required as minimum degree (diploma needs to be provided) - 2 years of Life Insurance and Annuities experience is required - Elite customer service experience is required - Understanding of insurance products as well as administrative, claims, underwriting and marketing organizations is required - Employment is contingent upon successfully completing required background checks and drug screenings, as mandated by client onboarding requirements. Candidates must be willing to comply with all such pre-employment screening processes, and employment is conditioned to successfully clearing all required checks Other Important Qualifications - Excellent oral & written communication skills - Excellent listening skills and ability to articulate ideas - Ability to understand and respond clearly to customers in a dynamic, fast-paced environment while promoting a quality image of our clients - Demonstrated ability to work in a team environment to improve the delivery of service to internal and external customers - Strong organizational skills - Demonstrated ability to manage stress - Strong computer skills - Ability to 'think out of the box' to generate innovative process improvements. - Strong math and analytical skills Work Environment: - This position is fully remote within the United States only - Home base, remote – laptop will be provided - Training: 2-4 weeks; typically, 8-4:30/5pm EST; M-F - Regular work shift: Monday – Friday, core business hours are 7:30am to 6pm EST (8 hours shift) - Applicants must be legally authorized to work in the United States at the time of hire. The company does not provide sponsorship and cannot consider candidates on work visas or requiring future sponsorship At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. If you are an applicant from the United States, Guam, or Puerto Rico DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below . We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below. Postings Link Disability Accommodations If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email. Please note: DXC will respond only to requests for accommodations due to a disability. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.