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Bringing our heart to every moment of your health.
Senior Machine Learning Engineer - Generative AI & Full-Stack Applications
Location
United States
Posted
85 days ago
Salary
$83.4K - $222K / year
Seniority
Senior
Job Description
Senior Machine Learning Engineer - Generative AI & Full-Stack Applications
CVS Health
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. At CVS Health, our purpose is to deliver better health outcomes by meeting consumers where they are—through local care, digital experiences, and a nationwide team committed to quality, safety, and affordability. Our Solutions Engineering and Infrastructure organization is building an enterprise AI/ML capability that delivers reliable, responsible, and secure AI-powered platforms and solutions at Fortune 5 scale, and this role is foundational to help us develop that capability. This is an experienced individual-contributor role focused on evaluating, documenting, building and scaling GenAI and AI-powered capabilities, contributing to solution design, implementation, and production support in partnership with business partners and senior technical leaders. Key Responsibilities: Solution Development & Delivery - Implement AI-powered services and application features that integrate enterprise data and systems with LLMs and ML models. - Contribute to solution design by proposing approaches, identifying dependencies, and documenting tradeoffs and implementation plans. - Deliver features using strong engineering practices: test automation, code review, CI/CD, and operational readiness. GenAI Engineering Practices - Build and tune RAG pipelines (retrieval, ranking, grounding) and implement prompt patterns that improve reliability and user experience. - Contribute to evaluation suites and regression testing to ensure quality and safety over time. - Implement guardrails and security controls (input/output validation, policy filtering, and data protection patterns) under guidance from senior engineers. Reliability, Observability & Support - Instrument services with metrics, traces, logs, and dashboards; participate in incident response and post-incident improvements. - Support performance and cost optimization efforts (latency, throughput, caching, and model selection). - Follow and reinforce platform standards for deployment, versioning, monitoring, and documentation. Collaboration & Continuous Improvement - Work closely with product, design, security, and platform teams to refine requirements and deliver customer-focused outcomes. - Mentor engineers at earlier career stages and share practical learnings with the broader AI/ML community of practice. - Stay current on GenAI and ML platform trends; propose incremental improvements that raise quality and accelerate delivery. Required Qualifications - 5+ years of software engineering experience delivering production systems, including modern APIs and application development. - 3+ years of experience applying ML/AI concepts in real systems; GenAI exposure (LLMs, RAG, evaluation) strongly preferred. - 3+ years of experience delivering solutions in high-scale, high-availability environments with strong security and compliance requirements. Preferred Qualifications - Proficiency in backend engineering (APIs, services) and comfort contributing across the stack when needed. - Working knowledge of LLM application development (prompting, RAG, tool calling) and evaluation practices. - Experience with CI/CD, testing, containerization, and basic Kubernetes concepts. - Strong debugging and operational skills; ability to improve reliability and performance based on telemetry and root cause analysis. - Effective collaboration and communication skills across technical and non-technical stakeholders. Education - Bachelor’s degree or equivalent experience (High School Diploma and 4 years relevant experience) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $83,430.00 - $222,480.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/26/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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About SailPoint: SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce and ensuring that workers have the right access to do their job—no more and no less. Built on a foundation of AI and ML, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise. About the Role As a Staff Machine Learning Engineer, you will play a critical role in shaping, building, and scaling SailPoint’s AI-powered capabilities. You’ll work at the intersection of AI innovation, software engineering, and platform architecture—designing robust, production-grade ML systems that deliver customer insights and intelligent automation across our identity platform. As a senior technical leader, you’ll partner closely with engineering, AI, and product teams to drive innovation, define our ML strategy, and mentor others in applying best practices for scalable, responsible AI. This is both a hands-on and strategic role. You will lead complex, end-to-end ML initiatives—from model design and experimentation to deployment, monitoring, and continuous improvement—while advancing the evolution of SailPoint’s AI platform, data pipelines, and model governance standards. About the team: The AI team at SailPoint applies AI and domain expertise to create AI solutions that solve real problems in identity security. We believe the path to success is through meaningful customer outcomes, and we leverage classical ML as well as recent innovations in Generative AI and Graph ML to bring our solutions to SailPoint’s core product lines. Responsibilities - Design, implement, and optimize ML models (supervised, unsupervised, and LLM-based) that power both customer-facing and internal product capabilities. - Translate AI research and experimental prototypes into scalable, maintainable production systems. - Lead technical efforts to improve model accuracy, precision/recall trade-offs, and generalization across diverse regions and customer datasets. - Build and enhance ML infrastructure and pipelines for feature extraction, model training, evaluation, deployment, and monitoring. - Drive the technical strategy for reproducibility, model versioning, data lineage, and CI/CD automation in ML systems. - Collaborate with AI platform and DevOps teams to ensure reliable data access, observability, and efficient use of compute resources. - Set technical direction and best practices for ML engineering across the AI organization, influencing architecture and design standards. - Mentor and guide engineers in scalable ML design patterns, experimentation frameworks, and software craftsmanship. - Partner with product and engineering leaders to prioritize and deliver high-impact AI capabilities aligned with business goals. - Work cross-functionally with architecture, platform, and analytics teams to ensure AI components integrate seamlessly across SailPoint’s ecosystem. - Advance model lifecycle management, AI governance, and responsible AI practices to ensure quality, fairness, and transparency. - Communicate complex ML concepts into actionable insights and recommendations for technical and non-technical audiences. - Support day-to-day team operations in partnership with TPMs and managers, ensuring alignment and delivery across initiatives. Requirements: - 8+ years of professional experience in machine learning engineering, software development, or a related technical field. - Strong programming skills in Python and proficiency with ML frameworks such as PyTorch, TensorFlow, or scikit-learn. - Proven track record of building and deploying ML models at production scale (cloud-native environments preferred). - Deep understanding of data modeling, feature engineering, and statistical analysis. - Expertise in data pipelines, ETL, and feature engineering using frameworks like Spark, Airflow, or dbt. - Solid knowledge of MLOps practices—including model monitoring, retraining, CI/CD, and experiment tracking. - Strong foundation in software engineering best practices: testing, modularization, code review, and observability. - Excellent communication and collaboration skills, with demonstrated experience leading cross-functional technical initiatives. Preferred - Experience with LLM-based solutions, embeddings, and retrieval-augmented generation (RAG). - Familiarity with identity, security, or enterprise SaaS systems. - Experience designing AI platforms or reusable ML services that support multiple product lines. - Demonstrated ability to set technical direction, influence architectural decisions, and guide organizational strategy. Roadmap for success- 30 days: - Gain deep understanding of SailPoint’s AI vision, architecture, and active ML initiatives. - Familiarize with existing data pipelines, environments, and model deployment frameworks. - Build relationships with key stakeholders across AI, platform, DevOps, and product teams. - Conduct hands-on review of current ML models, data flows, and monitoring systems to identify immediate optimization or reliability gaps. - Begin contributing to small improvements or code reviews to gain familiarity with production practices. 90 days: - Lead at least one end-to-end ML enhancement or pilot. - Establish and document best practices for reproducibility, observability, and CI/CD for ML systems. - Mentor junior engineers and support team-wide code quality and experimentation standards. - Present a roadmap or proposal for scaling AI components or addressing key technical debt areas. 6 months: - Deliver measurable impact on model performance, reliability, or scalability for at least one core AI product. - Lead design and implementation of a shared ML service or reusable component (e.g., feature store, inference service, or monitoring framework). - Be recognized as a technical go-to for complex ML engineering and architecture decisions. 1 year: - Establish SailPoint’s ML engineering foundation as robust, scalable, and production-ready across multiple AI initiatives. - Drive one or more flagship AI capabilities from prototype to production, with demonstrated business or customer impact. - Mentor and elevate other engineers, fostering a culture of technical excellence and continuous learning. - Influence long-term AI platform architecture and strategic investment areas as part of the broader AI leadership group. The Tech Stack (if applicable): - Core Programming: SQL, Python, Shell/Bash, Go - Cloud Platform: AWS (SageMaker, Bedrock) - Data: Snowflake, DBT, Kafka, Airflow, Feast - Visualization: Tableau, Qlik - CI/CD: Cloudbees, Jenkins Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $141,300 - $238,124.00Base salaries for employees based in other locations are competitive for the employee’s home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.



