Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a Customer Care Specialist based out of our Louisville, KY pharmacy. This is a full-time position working hours between 8am-8pm EST Monday through Friday and availability on Saturday and Sundays for hours between 9am-5:30pm EST. This is a remote work from home position. Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth. Starting salary from $22.00 an hour and up We offer great benefits including: - Medical; Dental; Vision - 401k with a match - Paid Time Off and Paid Holidays - Tuition Reimbursement - Company paid benefits – life, and short and long-term disability Customer Care Specialist Responsibilities: - Manages the customer care escalations email workflow. - Works with the customer service manager to ensure all sales team escalations are addressed daily. - Work all address exception reports given by the VP of pharmacy operations. - Report to the customer care manager any items that may cause escalations not to be completed. - Have knowledge of CPR+ and billing claim responses. - Escalate all issues to the proper pharmacy director, sales team rep or analytics team. - Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem. - Work all projects that are assigned by the customer service manager Position Qualifications for Customer Care Specialist: - Education/Learning Experience - High School Diploma required; Bachelor's degree preferred - Work Experience - 1 to 2 years of pharmacy billing or certified pharmacy technician required - Skills/Knowledge - Customer service, problem solving, and excellent communication skills verbal and writing required. - Work independently with little to no guidance - Licenses/Certifications - Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent #Company Values: Teamwork, Respect, Integrity, Passion

Join our Growing Team making a difference in our Patient Lives! Onco360 is looking for a Customer Care Specialist based out of our Scottsdale, AZ pharmacy. This is a full-time position working hours between 8am-8pm MST Monday through Friday and availability on Saturday and Sundays for hours between 8am-4:30pm MST. This is a remote work from home position. Customer Care Specialists at Onco360 will work with the sales team and providers in monitoring all customer care issues. Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion. We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth. Starting salary from $22.00 an hour and up We offer great benefits including: - Medical; Dental; Vision - 401k with a match - Paid Time Off and Paid Holidays - Tuition Reimbursement - Company paid benefits – life, and short and long-term disability Customer Care Specialist Responsibilities: - Manages the customer care escalations email workflow. - Works with the customer service manager to ensure all sales team escalations are addressed daily. - Work all address exception reports given by the VP of pharmacy operations. - Report to the customer care manager any items that may cause escalations not to be completed. - Have knowledge of CPR+ and billing claim responses. - Escalate all issues to the proper pharmacy director, sales team rep or analytics team. - Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem. - Work all projects that are assigned by the customer service manager Position Qualifications for Customer Care Specialist: - Education/Learning Experience - High School Diploma required; Bachelor's degree preferred - Work Experience - 1 to 2 years of pharmacy billing or certified pharmacy technician required - Skills/Knowledge - Customer service, problem solving, and excellent communication skills verbal and writing required. - Work independently with little to no guidance - Licenses/Certifications - Required: State Pharmacy Technician (as required) and national Pharmacy Technician certification (PTCB or equivalent #Company Values: Teamwork, Respect, Integrity, Passion

Role Description Reporting to the Sr. Manager, Creator Support, the Creator Support Associate will execute and own assigned projects while delivering an exceptional creator/customer service experience. Responsibilities include: - Responding to creator inquiries across email, DMs, and chat. - Reviewing gift card compensation eligibility. - Managing sparked content communication. - Supporting inbox workflow. - Contributing to KPI reporting. - Identifying opportunities for improvement from the creator perspective. - Staying current on influencer marketing trends. Qualifications - Ability to work efficiently while maintaining attention to the details. - Strong self-starter and problem-solving mentality. - Demonstrates critical thinking, personal organization, and interpersonal skills. - Growth mindset: an ability and desire to learn and pivot skill sets based on business needs. - Delivers written and verbal communication in a clear, compelling manner with minimal errors. - Proven ability to prioritize and multitask, managing multiple projects simultaneously. - Enjoys working on a team but is successful working independently and taking ownership of tasks. Requirements - 2+ years of experience in creator support, influencer marketing, social media management, customer support, community management, or a related client-facing role, preferably in a fast-paced, digital marketing, or startup environment. - Associate's degree or Bachelor's degree preferred, or equivalent combination of education and relevant work experience. - Typically, less than 5% travel. Remote environment. No special physical demands required. Benefits - Competitive Compensation. - Medical, Dental, and Vision insurance. - PTO + paid holidays. - 4% 401(k) match. - Work from anywhere – fully remote flexibility. - Paid parental leave. - Employee stock options. - Opportunities for growth & leadership in a fast-growing company. - Collaborative, innovative, positive, team-oriented culture.

Job Title: Remote Travel Customer Service Associate (Hotel Reservations)Employment Type: Contract | Remote Overview:Join a professional travel services team assisting clients with hotel accommodations and travel planning support. This role focuses on delivering high-quality service while working in a flexible, remote environment. Key Duties:• Support clients with hotel booking requests• Provide accurate and timely travel information• Manage client communications and documentation• Collaborate with team members to ensure smooth service delivery Requirements:• Excellent communication skills• Strong attention to detail• Ability to manage time and tasks independently• Reliable internet connection Benefits:• Remote work flexibility• Structured training program• Professional development opportunities• Access to travel-related discounts• Performance-based compensation $25,000 - $75,000 a year Submit your application to be considered.