• Manage intake processes • Provide case updates • Handle key administrative tasks that allow attorneys and paralegals to focus on billable work • Draft and send closing letters and manage status-related communications • Assist with intake of new clients and ensure smooth onboarding and documentation • Send birthday cards to clients • Touch base with clients regularly • Handle routine office and administrative tasks • Maintain organized records and files

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as an Intake Specialist and become the first point of contact for potential clients seeking immigration legal services. In this role, you will handle incoming calls, schedule appointments, and guide prospects through the intake process with professionalism and empathy. Your ability to actively listen, communicate clearly, and build trust will directly impact client conversion and overall business growth. If you thrive in a fast-paced environment, enjoy helping people, and are detail-oriented with strong follow-up skills, this position is for you. Salary Range: 1,150 to 1,220 USD Responsibilities include, but are not limited to: • Answer all incoming calls promptly and professionally • Proactively inform clients about the fee • Prepare and submit daily reports using Google Sheets • Track pipeline and intake progress accurately • Schedule new appointments using Google Calendar • Maintain a high level of customer service and professionalism • Convert leads into clients through effective communication and follow-up • Collect payments via provided link Requirements: Required Skills • 1-2 years in Immigration Law • Sales and client conversion • Customer service excellence • Active listening and clear communication • Tech-savvy and adaptable • Detail-oriented and organized • Ability to follow up consistently • Comfortable speaking with clients in Spanish and English Weekend Availability (Saturday) Work Shift: Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

• Maintain legal calendars and internal systems to track contract deadlines, legal deliverables, and regulatory filings. • Monitor and flag upcoming deadlines, ensuring timely follow-up and task completion. • Review and organize Requests for Proposal (RFPs) for non-substantive legal and compliance issues. • Assist with routing and tracking of ad hoc or non-standard contracts outside standard processes. • Support the full contract lifecycle, including document preparation, follow-ups, and execution. • Conduct research on statutes, case law, and regulations; summarize key findings and highlight business impacts. • Draft, revise, and format policies, procedures, legal memoranda, and internal guidance documents using templates and under attorney supervision. • Assist in preparing responses to internal inquiries and correspondence. • Monitor changes in relevant legal and regulatory requirements at the state and federal levels. • Prepare concise summaries or alerts to inform internal stakeholders of potential business impacts. • Assist with the collection, review, and organization of records responsive to subpoenas, litigation holds, or discovery requests. • Apply redactions in accordance with legal guidance and create production logs as needed. • Review legal invoices for accuracy and coordinate with Finance to ensure timely payments. • Track budget and accruals and facilitate communications with external counsel on billing and engagement matters. • Perform preliminary review and redlining of standard agreements (e.g., independent contractor and vendor agreements) under attorney supervision. • Ensure consistency with company standards and escalate complex issues as appropriate.

Role Description At Job Duck, we are seeking a proactive and people-focused Virtual Family Law Assistant who will play a central role in supporting daily legal operations and client communication. This role is ideal for someone who enjoys being the first point of contact, thrives in an organized environment, and takes pride in helping legal professionals stay focused and on track. You will manage communications, coordinate schedules, and support document handling while ensuring clients feel heard and supported throughout their experience. Your work will directly impact workflow efficiency, deadline management, and overall client satisfaction. A personable, confident communicator who is comfortable speaking with clients and handling multiple priorities will thrive in this role. - Monthly Compensation Range: From 1,150 to 1,220 USD Responsibilities include, but are not limited to: - Draft and handle complex legal documents including affidavits, letters, depositions, motions, and related filings - Maintain organized digital files and legal records - Support attorneys with ongoing case preparation and administrative tasks - Support overall legal workflow and daily operations - Track deadlines and assist in ensuring timely follow up - Manage calendars, appointments, and scheduling - Collect, review, and organize client documents - Communicate with existing clients regarding case-related needs - Direct calls from potential clients appropriately - Prepare legal correspondence and case-related documentation with accuracy and attention to detail - Answer and manage incoming phone calls Qualifications - 1-2 years of experience working as a legal assistant required - Strong skills in handling and drafting legal documents (depositions, affidavits, motions, letters, etc) required - Strong verbal and written communication skills in both English and Spanish - Confident and professional phone presence - Detail-oriented with strong organizational habits - Personable and approachable communication style - Ability to multitask and manage shifting priorities - Comfortable interacting with clients and potential clients - Proactive and dependable work ethic - Ability to work independently in a remote environment - Location and timezone: Remote, Eastern Standard Time (EST) - Working Hours: Monday to Friday - Expected call volume: Moderate (6-15 calls per day) - Software and Tools Required: Familiarity with legal CRMs like FileVine, Lawmatics, MyCase, as well as VOIP like Vodacall or RingCentral is ideal - Work Shift: 8:00 AM - 5:00 PM [EST][EDT] (United States of America) - Languages: English, Spanish Application Process Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.